Categories
Hospitality
Discover easy-to-use Hospitality templates and training courses for food safety and preparation, GMP, restaurant safety, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Hospitality industry with confidence.
TemplateGuest Arrival Services Checklist
Use this template for inspecting the guest arrival services offered.
by SafetyCultureGetDownloads: 43- Course
Allergen Awareness Refresher Training (NY)
This refresher training is an overview of allergen awareness in New York by exploring topics such as the importance of food allergy awareness, common allergens, front-of-house (FOH) and back-of-house (BOH) procedures, and emergency response during allergic reactions. By the end of the lesson, participants are expected to understand the significance of identifying and managing food allergens, implementing proper FOH and BOH practices to prevent cross-contact, and responding effectively to allergy emergencies. Participants will also gain the knowledge and skills to create a safe dining environment for all customers while ensuring compliance with related laws and regulations. (Last updated: June 2024)
by SafetyCultureGetDownloads: 41 - Course
Dealing with Difficult Customers
Problem solving is a crucial skill to obtain in any role in any industry. Customers come with all different attitudes and situations which need to be handled confidently and correctly for the optimal outcome. Educating on these topics is the perfect way to maintain excellent service and problem-solving, which is why this 4-part course is perfect. The modules will touch on difficult customers, responding to complaints, managing mishaps and dealing with intoxicated customers.
by SafetyCultureGetDownloads: 41 - Template
LPQ Food & Beverage Audit
Explore the LPQ Food & Beverage Audit template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCultureGetDownloads: 40 - Course
Food Safety: Root Cause Analysis
This course provides a comprehensive introduction to root cause analysis, focusing on its critical role in maintaining food safety standards. Learners will understand the principles of root cause analysis, learn practical techniques for identifying and resolving issues, and explore advanced strategies for integrating these methods into their food safety plans. Real-life examples will help learners develop the skills to prevent recurring problems and improve overall food safety practices in their organizations. (Last Updated: October 2024)
by SafetyCultureGetDownloads: 40 - Template
Vorlage: Allgemeine Hotel-Checkliste
Diese umfassende mit SafetyCulture umgesetzte Hotel-Checkliste kann zur Inspektion des Hotelpersonals und der Einrichtungen verwendet werden. Beginnen Sie die Inspektion, indem Sie überprüfen, ob Ihre Mitarbeiter eine angemessene Hotelschulung absolviert haben und ob sie eine gepflegte Erscheinung haben. Überprüfen Sie, ob alle Hotelbereiche und -einrichtungen sauber, organisiert und in gutem Zustand sind. Beurteilen Sie die Gästezimmer und prüfen Sie, ob die Matratzen noch fest sind und ob die Bettdecken keine Risse und Flecken aufweisen. Beurteilen Sie, wie Ihr Personal mit Problemen oder Beschwerden umgeht. Beenden Sie die Inspektionen mit Ihrer Gesamtbewertung und Empfehlungen zu verbesserungswürdigen Bereichen. Bringen Sie Ihre digitale Unterschrift an, um die Inspektion zu bestätigen. Sie können SafetyCulture auf Ihrem Handy, Tablet oder iPad verwenden und Bilder aufnehmen, die Sie in Ihre Berichte aufnehmen können.
by SafetyCultureGetDownloads: 36 - Template
Food Allergy Action Plan Form
A food allergy action plan form is used to provide treatment plan for the participant in case of an emergency. Use this checklist as a guide in treating mild or severe allergic reactions.
by SafetyCultureGetDownloads: 36 - Course
How to Make Bánh mì (Fast Casual)
Let's make one of the popular Vietnamese sandwiches, the Bánh mì!
by SafetyCultureGetDownloads: 35 - Course
Gérer des clients difficiles (Francais)
Découvrez les meilleures pratiques pour gérer les problèmes des clients et des invités. Ce cours est approuvé par l'industrie car il a été conçu en collaboration avec des experts de l'industrie de SafetyCulture pour répondre à vos besoins opérationnels.
by SafetyCultureGetDownloads: 35 - Course
Good Manufacturing Practices for the Food Manufacturing Industry
This course provides a comprehensive introduction to Good Manufacturing Practices (GMPs) and their critical role in food safety and product quality. This course aims to equip learners with foundational knowledge necessary to understand and implement GMPs in daily operations, ensuring compliance and fostering continuous improvement in food manufacturing environments. Designed specifically for food safety representatives, this GMP training can be delivered to your team today. It can be completed in under 25 minutes, and is accessible on any device. DISCLAIMER: This course has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the course no longer meeting HACCP International standards. Last updated: (August 2024)
by HACCP InternationalGetDownloads: 33 - Course
Allergen Awareness Refresher Training (CA)
This refresher training provides an overview of allergen awareness in California. It explores topics such as the importance of food allergy awareness, common allergens, front-of-house (FOH) and back-of-house (BOH) procedures, and emergency response during allergic reactions. By the end of the lesson, participants are expected to understand the significance of identifying and managing food allergens, implementing proper FOH and BOH practices to prevent cross-contact, and responding effectively to allergy emergencies. Participants will also be able to recognize essential skills to create a safe dining environment for all customers while ensuring compliance with related laws and regulations. (Last updated: June 2024)
by SafetyCultureGetDownloads: 31 - Course
Food Manager Refresher Training (NY)
This refresher training provides an overview of food safety management in New York. It explores topics such as food safety managers' responsibilities, the causes, and prevention of foodborne illnesses, best practices for purchasing, receiving, and storing food, general food safety practices, cleanliness and sanitation, and kitchen facility requirements. By the end of the lesson, participants are expected to understand their role in ensuring food safety, identifying and managing foodborne risks, maintaining high standards of hygiene and sanitation, and adhering to food safety regulations. Participants will also be able to recognize the skills needed to manage kitchen facilities effectively and implement food safety systems like HACCP, ensuring compliance with state standards and the safety of clients. (Last updated: September 2024)
by SafetyCultureGetDownloads: 31 - Course
Allergen Awareness (US)
Allergen Awareness (US) is a refresher course that aims to help all food handlers from restaurants in the United States recall introductory knowledge on allergens and avoid cross-contact. Remember, restaurants have a duty to keep customers safe with the food they serve, including preventing allergic reactions. This training can be delivered to your team immediately, completed in under 40 minutes, and is accessible using any device, such as laptops, tablets, or mobile phones. (Last updated: October 2024)
by SafetyCultureGetDownloads: 31 - Course
Food Fraud and Defense Awareness
This course provides an in-depth understanding of food fraud and defense strategies to safeguard the integrity of food supply chains. Participants will explore the key advisors who address food fraud, comprehend its definition and impact, and recognize various types of food sabotage. The course also focuses on implementing best practices to strengthen defense awareness and prevent intentional contamination or fraudulent practices within the food industry. Through real-world examples and actionable insights, learners will develop the skills to mitigate risks and protect the public. (Last updated: October 2024)
by SafetyCultureGetDownloads: 30 - Course
Allergies and Food Intolerance in Restaurants
In this HACCP-approved course, you will learn about the difference between food allergies and food intolerance, as well as the key roles kitchen staff, wait staff, and management play in the prevention of food allergy and food intolerance prevention in a hospitality setting. EdApp's HACCP Training exists for anyone in the food industry – particularly hospitality workers – to provide a free, certified global food safety standard. HACCP training was created to eliminate food-borne illnesses, food safety risks, and contamination to create a safer food industry.
by HACCP InternationalGetDownloads: 30 - Course
Safe Food Storage
All food-handling industries must prioritize food safety, starting with proper storage before preparation. This course on HACCP standards in Food Storage focuses on the differences between cold and dry storage, cleaning and maintenance practices, and managing dates and expiry to ensure food safety throughout the entire process. Designed for all food workers globally, this Food Storage course can be delivered to your team today. It can be completed in under 15 minutes, and is accessible on any device. DISCLAIMER: This course has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the course no longer meeting HACCP International standards. (Last updated: September 2024)
by HACCP InternationalGetDownloads: 30 - Course
Responsible Service of Alcohol (RSA) Refresher (NSW)
This course aims to provide participants with a refresher on NSW liquor laws and responsible alcohol service. By the end of the course, learners will be able to recall how to effectively navigate legal requirements, implement strategies to refuse alcohol service to intoxicated persons and minors, and reduce alcohol-related harm in licensed venues. (Last updated: September 2024)
by SafetyCultureGetDownloads: 28 - Course
Food Contamination
Establish a high bar for food safety standards and create a safer environment for your customers and teams. This HACCP-approved course provides comprehensive guidance on the safe handling of food and the implementation of effective cleaning procedures to mitigate the risks associated with food hazards. EdApp's HACCP Training exists for anyone in the food industry – particularly hospitality workers – to provide a free, certified global food safety standard. HACCP training was created to eliminate food-borne illnesses, food safety risks, and contamination to create a safer food industry.
by HACCP InternationalGetDownloads: 28 - Course
Food Manager Refresher Training (CA)
This refresher training provides an overview of food safety management in California. It explores topics such as food safety managers' responsibilities, the causes, and prevention of foodborne illnesses, best practices for purchasing, receiving, and storing food, general food safety practices, cleanliness and sanitation, and kitchen facility requirements. By the end of the lesson, participants are expected to understand their role in ensuring food safety, identifying and managing foodborne risks, maintaining high standards of hygiene and sanitation, and adhering to food safety regulations. Participants will also be able to recognize the skills needed to manage kitchen facilities effectively and implement food safety systems like HACCP, ensuring compliance with state standards and the safety of clients. (Last updated: September 2024)
by SafetyCultureGetDownloads: 27 - Course
Responding to Armed Robbery in Hospitality
This course provides a comprehensive overview of armed robbery, focusing on key concepts, patterns, and survival strategies. Participants will begin by exploring the definitions, mechanisms, and related offenses that may occur during such incidents. The course will then delve into assessing patterns of criminal behavior, helping participants recognize signs and key indicators and develop effective preparation strategies. Finally, participants will learn critical actions during an armed robbery, steps to follow post-incident, and their legal rights as employees who are victimized in such situations. By the end of the course, participants will be equipped with the knowledge and skills necessary to understand better, prepare for, and respond to armed robbery effectively. (Last updated: November 2024)
by SafetyCultureGetDownloads: 26 - Course
Responsible Beverage Service Refresher Training (CA)
This refresher training is an overview of responsible beverage service in California by exploring topics such as the role of alcohol servers in promoting responsible drinking, legal responsibilities of alcohol servers, preventing the service of alcohol to minors and intoxicated individuals, understanding the effects of medications, and developing effective management policies. By the end of the lesson, participants are expected to understand their responsibilities as alcohol servers, including adhering to legal requirements, recognizing and preventing intoxication, verifying identification, and implementing policies to ensure safe and responsible alcohol service. Participants will also be able to recognize and balance hospitality with compliance, fostering a safe and enjoyable environment in ABC-licensed establishments. (Last Updated: August 2024)
by SafetyCultureGetDownloads: 26 - Template
Hotel Bed Bug Report Template
This hotel bed bug report template is built based on the sample hotel bed bug inspection and reporting form developed by the entomology department of an Indiana-based university. Use this checklist to perform daily hotel bed bug inspections, adding an unlimited number of rooms to be checked for routine cleaning.
by SafetyCultureGetDownloads: 26 - Course
Teamwork in the Hospitality Industry
Teamwork is essential for success in the hospitality industry due to its fast-paced and everchanging nature. If you work in hospitality, you will understand the lack of time you have to develop skills aside from the time you spend at work. If this is a big yes, look no further than this microlearning course to provide you with all of the skills you need to develop the teamwork essentials for success in the hospitality industry. This course provides learners with insight into why teamwork is important, how to put it into practice, how to communicate effectively within the team, and communicating in noisy environments.
by SafetyCultureGetDownloads: 25 - Course
Responsible Conduct of Gambling Training (AU)
This refresher course equips the gambling industry staff with the skills to promote responsible gambling, recognise signs of harm, and implement harm reduction strategies. This course also covers refreshers on legal and ethical responsibilities, the role of Responsible Gambling Officers, and best practices for engaging with patrons to ensure a safe and compliant environment. (Last updated: September 2024)
by SafetyCultureGetDownloads: 24