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Description
This refresher course equips the gambling industry staff with the skills to promote responsible gambling, recognise signs of harm, and implement harm reduction strategies. This course also covers refreshers on legal and ethical responsibilities, the role of Responsible Gambling Officers, and best practices for engaging with patrons to ensure a safe and compliant environment. (Last updated: September 2024)
The full course includes
- The Australian and NSW gambling environment
- Problem and At-Risk Gambling
- Staff and Venue Responsibilities
- Final Assessment
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