Inconsistency
It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.
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Retail
Trusted by enterprises worldwide to streamline and drive operational excellence
Retailers are feeling the squeeze
Workforce readiness
High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.
Profitability
With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.
Why retailers choose SafetyCulture
Deliver consistent customer experiences
Make it easy for frontline teams to capture critical data in the moment on any device and act on it right away.
Customize inspections to capture all of the information you need including pre-opening checks, stock audits and approvals.
Announce changes in operating procedures, visual merchandising, and promotions to ensure standards are met across all your stores.
Fast-track staff onboarding and learning
Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.
Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.
Ensure teams can access the information they need in their local language with native translations built-in.
Minimize losses and improve loyalty
Monitor real-time temperature and humidity of your goods and act quickly on irregularity to prevent costly inventory loss.
Real-time data, automated workflows and streamlined staff training saves time so teams can focus on customer satisfaction.
Positive customer experiences from well trained staff and high-quality products improve loyalty, transaction values and repeat purchases.
Reduce delays and avoid costly disruptions by making sure contractors have the right licences, insurance and training before they step onto the shop floor.
Retailers lose $21 billion in productivity every year
Give your team the tools to turn everyday insights into real improvements.
Hear from our retail customers
35M
in annual savings
+9%
increase in Customer Satisfaction (CSAT)
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”
Simon McBurney
Senior Delivery Analyst, Coles
Backed by hundreds of customer reviews on G2
Drive improvement across every store
Streamline operations
Manager site visits
Visual merchandising checks
Open/closing checks
Loss prevention audits
Safety audits and briefings
Issue and action management
Temperature sensor monitoring
Maintain high standards
Inspections and audits
Brand standard checks
Brand compliance
Food and beverage
Cash handling
Secret shopper
Bathroom cleaning checks
Prevent incidents
Incident/near miss reporting and notification
Risk assessments
Safe lifting training
Silent alarm buttons
Manual handling training
Property damage reporting
Preventative maintenance programs
Boost workforce productivity
Conduct inspections
Complete training
Manage assets
Report issues
Get started with industry-leading templates
Retail Store Audit
Efficiently standardize retail outlets and guarantee store compliance with a retail audit software
Store Operations Checklist
Optimize store operations for efficiency and profitability with a mobile app.
Inventory Template
Efficiently keep track of stocks and supplies using inventory templates in a mobile device.
Customer Satisfaction Survey Template
Keep customers engaged with customer satisfaction surveys using kiosks with a mobile-ready app.
Mystery Shopper Checklist
Discreetly accomplish mystery shopper checklists and efficiently submit mystery shopper reports anytime anywhere.
Product Launch Checklist
Never miss a process step and guarantee a successful product launch with a digital checklist.
