Elevate and align your retail operations

Train new staff and equip your team to deliver consistent, high-quality experiences that protect your brand across every location, from retail stores to warehouses.

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Trusted by enterprises worldwide to streamline and drive operational excellence

Retailers are feeling the squeeze

Inconsistency

It’s hard to see what work is happening across multiple store locations, resulting in inconsistent customer experiences and no reliable way to identify or drive improvements.

Workforce readiness

High turnover makes it difficult to retain staff, while constant onboarding strains operations—especially as rising wage pressures intensify competition for experienced workers.

Profitability

With rising costs across products, shrinkage, insurance, and energy, protecting margins is more difficult than ever—often at the expense of consistent quality and service.

Why retailers choose SafetyCulture

Deliver consistent customer experiences

Make it easy for frontline teams to capture critical data in the moment on any device and act on it right away.

Customize inspections to capture all of the information you need including pre-opening checks, stock audits and approvals.

Announce changes in operating procedures, visual merchandising, and promotions to ensure standards are met across all your stores.

Fast-track staff onboarding and learning

Onboard new hirers and contractors quickly with bite-sized, mobile training and seamless workflows that make onboarding and ongoing learning effortless.

Make it easy for new joiners to access HACCPs, display room user guides and more with centralized document management.

Ensure teams can access the information they need in their local language with native translations built-in.

Minimize losses and improve loyalty

Monitor real-time temperature and humidity of your goods and act quickly on irregularity to prevent costly inventory loss.

Real-time data, automated workflows and streamlined staff training saves time so teams can focus on customer satisfaction.

Positive customer experiences from well trained staff and high-quality products improve loyalty, transaction values and repeat purchases.

Reduce delays and avoid costly disruptions by making sure contractors have the right licences, insurance and training before they step onto the shop floor.

Retailers lose $21 billion in productivity every year

Give your team the tools to turn everyday insights into real improvements.

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Hear from our retail customers

35M

in annual savings

+9%

increase in Customer Satisfaction (CSAT)

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a roll out of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney

Senior Delivery Analyst, Coles

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