Build your brand, accelerate onboarding, and deliver a great customer experience.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.
Process Improvement Manager for Lowe’s
Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.
Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.
Senior Delivery Analyst, Coles Supermarket
Shop theft, damaged goods, and inventory stock discrepancies can result in money down the drain. Use data from completed inspections, reported issues, and sensors to spot trends, monitor inventory levels, and compare performance across stores so you can put the right measures in place.
Now we have clear evidence that our procedures really work. When compliance is low, we see more stock loss. It’s hard to argue with that data in front of you.
Head of Retail Profit Protection for JD Sports
Make a big impact with your next promotion or merchandising initiative. Speed up roll-outs with engaging video messages that allow you to quickly communicate all the detail in a visual way. Gain early visibility on campaign performance by making it easy for area managers to documenting in-store customer experience.
Digitize HACCP, simplify food handling training and reduce food waste with the SafetyCulture platform. Implement sensors throughout your operations to ensure food is kept at the proper temperatures and meets strict quality standards every time. Achieve peace of mind by setting up alerts so you can act quickly the moment a fridge isn’t staying cool enough.
Maintain high standards
Leveraging a retail audit software or platform offers numerous advantages to retailers and businesses in the consumer goods industry. Some of these benefits include real-time data collection, enhanced information accuracy, better audit consistency, increased visibility of stores and their performance, faster identification of non-compliance, and a centralized location of all retail audits and inspections in one safe place.
A retail audit platform can provide businesses with valuable insights such as tracking compliance with standards, requirements, or internal policies. It also presents data about the safety hazards found in the stores, inventory levels, customer experience, staff performance, audit history, and comparison for multi-location retailers.
As a platform, SafetyCulture boasts numerous capabilities that enable businesses to maximize their audit findings. Through its corrective action management and prioritization of issues, retailers can focus on critical and time-sensitive tasks. Alerts, notifications, and the Heads Up feature ensure that the right people are notified in real-time and that problems are resolved promptly. The analytics dashboard, meanwhile, makes it easy to track trends and areas for improvement. Lastly, employers can further support their staff by providing short and easily digestible instructional courses based on their retail audits with SafetyCulture’s Training feature.
Yes, the SafetyCulture platform is designed to accommodate the needs of organizations with multiple retail locations and properties. Its cloud-based record keeping also allows data from all stores to be in one easily accessible and centralized location.
The SafetyCulture platform helps you save time by automating manual tasks and standardizing workflows. Its mobile accessibility and digital checklists enable auditors to complete their retail audits more efficiently. Reports are also generated digitally, eliminating the need for manual data entry and reducing report preparation time.