This refresher training is an overview of responsible beverage service in California by exploring topics such as the role of alcohol servers in promoting responsible drinking, legal responsibilities of alcohol servers, preventing the service of alcohol to minors and intoxicated individuals, understanding the effects of medications, and developing effective management policies. By the end of the lesson, participants are expected to understand their responsibilities as alcohol servers, including adhering to legal requirements, recognizing and preventing intoxication, verifying identification, and implementing policies to ensure safe and responsible alcohol service. Participants will also be able to recognize and balance hospitality with compliance, fostering a safe and enjoyable environment in ABC-licensed establishments. (Last Updated: August 2024)
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The full course includes
- Introduction to RBS training
- Penalties
- Liabilities
- Laws on serving alcohol to minors
- Laws on drug usage
- Laws on ABC licensed establishments
- Role of local enforcement
- Laws on serving alcohol to intoxicated persons
- Management and policies
- Development, implementation, and elements of policies
- Elements of policies: Discrimination and hiring practices
- Elements of policies: Incident logs and interaction with law enforcement
- Elements of policies: Monitoring customer intoxication and minor behavior
- Elements of policies: Good hospitality practices
- The positive and negative social impacts of alcohol consumption
- The responsibilities of an alcohol server
- All about alcohol
- Why do people drink?
- The path of alcohol through the body
- Alcohol's effects on the human body
- Factors influencing intoxication
- Checking identification
- Verifying identification
- Spotting intoxicated persons
- Refusing service to intoxicated persons
- Depressants, stimulants, and hallucinogens
- Blood alcohol concentration
- Final Assessment
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