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Hospitality
Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.
Browse Hospitality
9,758 results- Template
Restaurant Server Observation
This document serves as a standardized evaluation form for assessing restaurant server performance and compliance with Basic Service Agreement (BSA) standards. The checklist covers essential service elements including initial guest greeting timing, product knowledge particularly regarding micro local offerings, table maintenance, guest interaction quality, and overall service efficiency. Key assessment areas include timing of initial guest contact, smoothie service protocols, ambassador knowledge and engagement, table maintenance standards, check accuracy, and the overall guest experience. The form is designed to ensure consistent service delivery and maintain high hospitality standards across restaurant operations. It emphasizes both technical service aspects and the quality of guest interactions, including personalization and anticipation of guest needs.
by Vincent S, from the CommunityDownloads: 90+Get - Template
SI Margin Improvement Checklist
This SI Margin Improvement checklist helps quick-service and restaurant teams boost profitability through better controls and accountability. It guides managers on sales accountability practices like tracking discounts, voids, and zero tickets, and reviewing credit card batch reports. It covers food and paper (F&P) management, including accurate inventories, waste entry, supplier credits, proper portioning, fryer filtration, and machine checks such as weekly slush brixing and overrun tracking. Labor management steps include timecard reviews, punch edits, scheduling to avoid overtime, and monitoring service performance.
by Jerry Fogel, from the CommunityDownloads: 90+Get - Template
Food and Beverage Audit Checklist
This comprehensive food and beverage audit checklist helps restaurant and bar teams evaluate kitchen and bar standards across cleanliness, equipment condition, food safety, paperwork, and daily operations. Sections include kitchen hygiene, equipment upkeep, food handling and rotation, labelling, staff hygiene, and documentation such as temperature logs, cleaning rotas, delivery checks, and corrective actions. It also covers kitchen structure and operational controls like pest monitoring, waste management, HACCP and COSHH awareness, PPE, first aid readiness, and fire safety. The bar audit includes safety checks, glassware hygiene, coffee machine care, stock rotation, line cleaning, and station setup. Use this template to drive consistent compliance and service quality across shifts.
by Alissa Espie, from the CommunityDownloads: 90+Get - Template
Lounge Audit - Galleries Club T5B v1.1
Core functions our customers will expect to be working well.
by Adrian Cole, from the CommunityDownloads: 90+Get - Template
Checklist de Requisitos IFS Food v7
Guía práctica en español para auditar y cumplir con IFS Food v7. Incluye políticas y liderazgo, estructura organizativa, documentación y control de registros, plan HACCP/APPCC, higiene personal, formación, instalaciones, limpieza y desinfección, control de plagas, recepción y almacenamiento, transporte, mantenimiento, equipos y certificaciones, trazabilidad, gestión de alérgenos, especificaciones y acuerdos con clientes, fraude alimentario, desarrollo de productos, compras y procesos tercerizados, diseño de planta e infraestructura, control y validación de procesos, calibración y verificación, liberación de producto, gestión de reclamaciones e incidentes, retiros, auditorías internas y plan de food defense. Ideal para fabricantes y procesadores de alimentos que buscan prepararse para auditorías y asegurar la inocuidad y calidad del producto.
by Enablement Team, from the CommunityDownloads: 90+Get - Template
Panda Everclean Inspection Checklist
This Panda Everclean inspection checklist helps restaurant teams assess compliance with food safety and sanitation standards. It covers facility conditions, associate hygiene, steam tables, cooking ranges, hot and cold holding temperatures, teriyaki grill, fryers, rice cabinet and cookers, prep areas, walk-in cooler and freezer, dishwashing, dry storage, mop station, beverage and ice machines, and restrooms, with logs and signatures for accountability.
by Barry Underwood, from the CommunityDownloads: 90+Get - Template
КЛН ВЫДАЧА 1.1 — чек-лист сервиса выдачи
Этот чек-лист КЛН ВЫДАЧА 1.1 предназначен для оценки работы сотрудника на позиции выдачи в ресторане или кафе. Он охватывает внешний вид и форму по стандартам, знание плана по транзакциям и показателей планшета, приветствие гостя и речевую формулу, соблюдение стандартов сбора и упаковки заказа, умение решать конфликтные ситуации и доброжелательность. Включены требования к чистоте рабочего места, оборудования и инвентаря, пополнению стейшена, контролю одноразовой посуды и пакетов, поддержанию порядка в течение всей смены. Также проверяются соблюдение алгоритмов информационной безопасности и выполнение процедур по карте уборки.
by Ekaterina Korop, from the CommunityDownloads: 90+Get - Template
Estándares Fast Food para Tiendas de Conveniencia
Lista de verificación para auditar el área de fast food en tiendas de conveniencia. Cubre café, rollers, baño maría, mesa fría, pan horneado, tamalera, hatco y empanadera, granitas, quesera, panera y muffins, sopas y open case. Incluye controles de limpieza, frescura y caducidad, señalización, temperaturas de equipos y productos, disponibilidad de insumos y utensilios, y buen estado del pan y exhibidores. Considera capacitación del personal, almacenamiento, manejo de químicos, congeladores, área de preparación y normas de higiene del personal. Ideal para mantener estándares operativos consistentes y la calidad del servicio.
by Alba Soto, from the CommunityDownloads: 90+Get - Template
MOD LOG 值班经理记事簿（酒店巡检与客房检查）
该模板用于酒店值班经理的日常运营记录与巡检。涵盖前台与后台区域（外部标识、主大堂、行政酒廊、会议室、商务中心、健身房与泳池、SPA/美发、禁烟标识、安保岗、收货部、消防泵房、中控室、制服房、更衣室、洗衣房、员工餐厅、厨房、车位等），支持拍照与备注记录问题与改进措施。客房模块包含空气与异味、空调与通风、门窗与门闭器、地毯与背景墙、照明与插座、床品与小酒吧、茶咖配置、烧水壶、玻璃杯与咖啡杯、保险箱、衣橱与衣架、熨斗与雨伞、拖鞋与擦鞋用品等详细检查项。浴室模块覆盖排水、异味、浴帘与花洒、镜前灯、化妆镜、台盆与台面、口杯与杯垫、毛巾与脚垫、垃圾筒、马桶、电话与纸架、淋浴间与浴缸等。另含开夜床服务核查（灯光、遮光帘、夜床垫巾与拖鞋摆放、遥控器与洗衣用品、天气预报与环保卡位置）及员工仪容仪表评分清单，帮助标准化服务与合规管理。
by Una Guo, from the CommunityDownloads: 90+Get - Template
Div 6 (Burger)Jumbo Patty , Fries and Drinks ( Coffee and Freestyle) Quality and Temp Observation
Quality and Temperature Observation Form
by Oscar Hurtado, from the CommunityDownloads: 90+Get - Template
Marriott Surfers Paradise Safety Walk
Use this template to compete a safety audit of a specified area of the hotel.
by Kelly Meredith, from the CommunityDownloads: 90+Get - Template
CEV - Customer Experience Visit
A detailed customer experience visit (CEV) evaluation framework designed for assessing restaurant performance across both drive-thru and dine-in services. The guide focuses on four key areas: cleanliness (Be Clean), customer service (Be Nice), service speed (Be Fast), and order accuracy (Get It Right). It includes specific metrics for timing service delivery, evaluating food quality, assessing staff interactions, and maintaining cleanliness standards. The evaluation system helps measure and maintain service quality through structured assessment of exterior and interior cleanliness, staff appearance, customer interaction effectiveness, service timing, food quality, and order accuracy. The template includes separate sections for drive-thru and dine-in experiences, with specific timing requirements and quality checkpoints for each service type.
by Tom Holka, from the CommunityDownloads: 90+Get - Template
Stephen Avenue Closing Audit Checklist
This comprehensive closing audit checklist standardizes end of day procedures for a busy restaurant and bar on Stephen Avenue. It covers pass through, host, service bar, dining room, lounge, port team, front bar, office, and a final walkthrough. Tasks include cleaning and sanitizing equipment and surfaces, organizing stations, stocking supplies, shutting down machines, logging out systems, and securing doors. Use it to maintain cleanliness, reduce loss, and ensure the venue is ready for the next service.
by Kyle Rushton, from the CommunityDownloads: 90+Get - Template
Behind the Scenes
This document outlines a detailed audit framework for Virgin Active clubs, focusing on essential operational aspects including staff management, facility maintenance, and communication standards. The audit covers key areas such as daily huddles, staff recognition programs, uniform compliance, workplace environment, internal communication systems, and facility maintenance protocols. It ensures clubs maintain high operational standards through regular checks of staff areas, storage facilities, plant rooms, and safety measures. The guidelines emphasize the importance of proper documentation, data protection, and maintaining brand consistency across all touchpoints. This comprehensive audit system helps maintain service quality, staff engagement, and facility standards while ensuring compliance with company policies and safety regulations.
by Andy Callister, from the CommunityDownloads: 90+Get - Template
Premier Inn CheckMate Tool
This Premier Inn CheckMate Tool is a hotel housekeeping and room inspection checklist covering bedroom and bathroom standards, cleanliness, and restocking. It includes checks for bed making, linen and towels, dust and floor cleanliness, bathroom fittings and chrome work, consumables such as soap and shower gel, and bin and furniture cleanliness. Maintenance items and MTM faults can be recorded, and guidance for multi night stays ensures rooms remain fresh and guest ready in line with policy.
by Adam Williams, from the CommunityDownloads: 90+Get - Template
DSFRS - Operational Support Visit (Ver 3.0)
Details and feedback from Operational Support Visits to Stations and Watches.
by Paul Gardner, from the CommunityDownloads: 90+Get
Keep hospitality safety and quality standards consistent, every shift
Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.
Operational efficiency is key to customer satisfaction
Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.
Here are a few ways these resources support day-to-day hospitality operations:
Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.
Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.
Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.
Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.
All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.