This document outlines a detailed audit framework for Virgin Active clubs, focusing on essential operational aspects including staff management, facility maintenance, and communication standards. The audit covers key areas such as daily huddles, staff recognition programs, uniform compliance, workplace environment, internal communication systems, and facility maintenance protocols. It ensures clubs maintain high operational standards through regular checks of staff areas, storage facilities, plant rooms, and safety measures. The guidelines emphasize the importance of proper documentation, data protection, and maintaining brand consistency across all touchpoints. This comprehensive audit system helps maintain service quality, staff engagement, and facility standards while ensuring compliance with company policies and safety regulations.
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