SafetyCulture
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The heat is on in hospitality

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Inconsistency

Inconsistent guest experiences often result from paper-based processes, poor visibility across sites, clunky tools, and a lack of aggregated data to drive quality improvements.

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Workforce readiness

High turnover, rising wage pressure, and the challenge of training staff across multiple processes make it difficult to retain skilled workers and maintain consistency.

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Profitability

Escalating ingredient, insurance, and energy costs—paired with regulatory risk—make it difficult to sustain high standards without compromising profitability.

Why hospitality leaders choose SafetyCulture

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Deliver consistent guest experiences

Capture incidents, determine root causes, and assign corrective actions for swift, collaborative response.
Use digital templates, scheduled checks, and automated workflows to ensure brand and service standards are met at every location.
Track live performance, safety, and quality data to spot issues early and drive consistent guest experiences across all locations.
Make sure contractors meet your safety and service standards before they start work with configurable onboarding that checks their licences, credentials and required training.
Automate critical control point monitoring with sensors to track temperature or air quality in real time, minimizing stock loss and customer service impact.

Keep employees engaged and empowered

Create training in minutes, not months with AI. Translate into 100+ languages and turn written content into natural audio in seconds.
Turn documents into instant answers. Frontline teams ask in their language and get instant, accurate answers from SOPs, menus, or safety docs—no digging required.
Assign and track tasks with photo evidence, enable easy issue reporting, gather real-time feedback, and share engaging video updates to keep teams informed and involved.
Streamline onboarding, control access by role and location, and enable fast, secure platform access with single sign-on (SSO).
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Drive efficiency from site to site

Automate approvals and calculations to avoid bottlenecks, eliminate rework, and trigger alerts—saving time and keeping operations moving.
Minimize downtime and maintenance costs of your assets. Use digital tags, GPS, and preventative maintenance to track assets like freezers or fire extinguishers, keeping them running longer and reducing expenses.
Build custom dashboards using 30+ templates and no-code tools, combine data from any system or spreadsheet to uncover cost-saving insights.
Digitize OSHA 300, 300A, and 301 reporting to stay compliant, track safety incidents across sites, and cut down on manual paperwork.

Hospitality loses $8 billion in productivity every year

Give your team the tools to turn everyday insights into real improvements.

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Hear from our hospitality customers

“Our operators are the heartbeat of what we do. They’re meeting different demands, and their needs vary, but there is one consistent theme. They’re time-starved. We can give them the gift of time through SafetyCulture.”

Allison Pietrucha

Director of Retail Implementation, Sodexo

Learn more
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Backed by hundreds of customer reviews on G2

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Drive improvement across your organization

Streamline operations

Safety audits and briefings
Inbound and outbound delivery inspections
Issue and action management
Temperature sensor monitoring

Maintain high standards

Inspections and audits
Brand standard checks
Food and beverage
Secret shopper
Housekeeping checks
Bathroom cleaning checks

Prevent incidents

Incident/near miss reporting and notification
Risk assessments
Safe lifting training
Manual handling training
Property damage reporting
Fire extinguisher checks
safetyculture platform for different industries

Boost workforce productivity today

Conduct inspections
Complete training
Manage assets
Report issues
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Additional resources

Essential guide to Hospitality safety and standard

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Hotel Housekeeping Checklist

Streamline your housekeeping operations to make your hotel pristine for premium guest experience and satisfaction using hotel housekeeping checklists.

View this checklist
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Food Safety Checklist

Mobile and paperless food hygiene inspection checklists to ensure staff follows food safety and hygiene practices.

View this checklist
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Hotel Quality Assurance Checklist

This comprehensive Hotel Checklist converted using SafetyCulture can be used to inspect the hotel staff and facilities.

View this checklist
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Restaurant Audit Inspection Checklist

Identify restaurant non-compliance with organizational and regulatory standards and resolve them ASAP.

View this checklist
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Hotel Security Checklist

Powerful inspection tool to proactively identify and address threats to hotel security.

View this checklist
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Housekeeping SOP Checklist

Ensure staff follow best practices to promote high guest satisfaction.

View this checklist

See how SafetyCulture can help your hospitality business

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Frequently Asked Questions