Streamline operations
Safety audits and briefings
Inbound and outbound delivery inspections
Issue and action management
Temperature sensor monitoring
- SafetyCulture
- Hospitality
Workplace operations platform
Hospitality
Empower your teams to deliver a great guest experience every time.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“Food and beverage is up 15 points in terms of a guest satisfaction standpoint. To see that level of change speaks a lot about a system like SafetyCulture.”
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“For our hotel, SafetyCulture platform gives us the tools to check ourselves… It is a tracking system where we can analyze and elaborate on our performance in any given area of the hotel, based on Accor’s set standards.”
Maintain a safe environment
Gain total visibility across your operations to reach and maintain the highest standard of quality, customer service, cleanliness, and safety. Have peace of mind with instant notifications so you can address issues right away and consistently prioritize the safety and health of your guests.
Keep employees engaged and empowered
Foster a collaborative culture where every person, at every level, can play an active role in improving quality, safety, and compliance. Make it easy for anyone to report issues, provide feedback, and stay informed via engaging video messages.
“SafetyCulture platform gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.”
Keep food fresh and safe
Digitize HACCP, simplify food handling training and reduce food waste with the SafetyCulture platform. Implement sensors throughout your operations to ensure food is kept at the proper temperatures and meets strict quality standards every time. Achieve peace of mind by setting up alerts so you can act quickly the moment a fridge isn’t staying cool enough.
Drive improvement across your organization
Explore customizable solutions ready to meet your business needs
Get started with industry-leading templates
Hotel Housekeeping Checklist
Streamline your housekeeping operations to make your hotel pristine for premium guest experience and satisfaction using hotel housekeeping checklists.
Food Safety Checklist
Mobile and paperless food hygiene inspection checklists to ensure staff follows food safety and hygiene practices.
Hotel Quality Assurance Checklist
This comprehensive Hotel Checklist converted using SafetyCulture can be used to inspect the hotel staff and facilities.
Restaurant Audit Inspection Checklist
Identify restaurant non-compliance with organizational and regulatory standards and resolve them ASAP.
Hotel Security Checklist
Powerful inspection tool to proactively identify and address threats to hotel security.
Housekeeping SOP Checklist
Ensure staff follow best practices to promote high guest satisfaction.
Learn more from our industry experts
Frequently Asked Questions
Some of the advantages that a hospitality management software provides include improved operational efficiency, enhanced guest experience, streamlined booking and reservations, better inventory control, and seamless integration with other programs that an organization uses. Maximizing the opportunities that a digital tool such as this offers, also significantly improves a business’s profitability.
Some of the essential features that a hospitality management software should have include capabilities such as inspection scheduling, communication technology, analytics and reporting feature, mobile accessibility, task assignment and notifications, planning of inventory checks, and a centralized location for all the data to be stored.
In addition to regular inspections and audits, the SafetyCulture platform also increases compliance by continuously monitoring and tracking a company’s commitment to safety. Through proactive incident reporting, follow-ups via alerts and notifications, and in-app and short hospitality-related training, businesses in the hospitality setting can provide a secure environment for both guests and staff.
Yes, as a versatile solution and through its diverse features, the SafetyCulture app is an excellent platform for different types of businesses in the hospitality industry. This platform is also designed to accommodate the needs of multi-location hospitality businesses, making it ideal for companies that have more than one property to manage.
Yes, SafetyCulture is fully compatible with mobile devices for on-the-go hospitality inspections. The platform offers dedicated mobile apps for both iOS and Android devices, allowing staff to efficiently conduct inspections, audits, and safety checks using their smartphones or tablets.