What is a Housekeeping Standard Operating Procedure (SOP)?
A housekeeping SOP is a documented, step-by-step process on how to effectively perform routine cleaning and maintenance tasks. Housekeeping SOPs are primarily used in hotels by maids, house cleaners, commercial housekeepers, and housekeeping managers. Following housekeeping SOPs are important in delivering consistent quality service and can support positive reviews and star ratings.
This article will briefly discuss: 1) the importance of Housekeeping SOPs; 2) technology you can use to ensure compliance with Housekeeping SOPs; 3) top 6 Housekeeping SOP checklists you can download, use, and customize.
Click here to download the Top 6 Housekeeping SOP Checklists.
Importance of Housekeeping SOPs
Housekeeping SOPs are important because they uphold the quality standards of an organization. They are especially important for service-oriented businesses like hotels and restaurants. A hotel SOP for cleaning rooms upon check out, for example, helps ensure that the housekeeper always changes the bedsheets and empties the trash bins before allowing the next guest to check in.
Other benefits of Housekeeping SOPs include:
It can be used as a teaching tool to educate workers on the correct procedures and keep them updated regarding any process changes.
SOPs encourage compliance with organizational standards through accountability. They provide intuitive, easy-to-follow steps to avoid any discrepancy or misunderstanding.
Housekeeping SOPs are the first step toward maintaining credibility with customers by providing a consistent customer experience.
Improved compliance rates
Clear and defined SOPs help ensure that an organization’s processes comply with health and safety laws.
Click Here to Download The Top 6 Housekeeping SOP Checklists
Technology to Streamline Housekeeping SOP Compliance
With dozens of rooms to service and multiple housekeeping tasks to perform for each one, housekeepers may miss critical SOP points. With the help of iAuditor, the world’s #1 mobile inspection app, you can ensure compliance with your housekeeping SOPs and enjoy the following benefits:
✔ Create paperless housekeeping SOP templates for a variety of tasks
✔ Confirm compliance with housekeeping SOP on your handheld device
✔ Capture photo evidence of compliance and non-compliance for reporting
✔ Capture electronic signatures for sign off
✔ Update housekeeping SOP templates without the hassle of paper printing
✔ Submit housekeeping SOP reports to your supervisor anytime, anywhere
✔ Secure all SOPs and reports via unlimited cloud storage
To help get you started, we have created 6 of the best housekeeping SOP checklists you can download, use, and customize for your purpose.