Categories
Professional Services
Discover easy-to-use Professional Services templates and training courses for process management, HR practices, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Professional Services industry with confidence.
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Managing Difficult Conversations
Whether you're managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations -- we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.
by SafetyCultureGetDownloads: 3,000+ - Course
Effective Communication in Customer Service
As a customer service agent, you must ensure that you and your customer are on the same page. Active listening is the foundation of effective communication that allows this to happen. Want to nail your upcoming customer call? Take this course to develop your listening skills!
by SafetyCultureGetDownloads: 3,000+ - Course
How to Demonstrate a 'Can Do' Attitude
Understand how having a 'can-do' attitude affects high-performance managers.
by SafetyCultureGetDownloads: 3,000+ - Course
Communication in Project Management
Communication is the most vital aspect for a seamless project management experience. Look no further than this course to boost your skills when it comes to collaboration and delegation in your project team. This 5-part course provides an introduction to communication, writing techniques, collaboration and delegation skills. We can guarantee you success in project management upon the completion of the forementioned topics!
by SafetyCultureGetDownloads: 3,000+ - Template
Accident Report Form
Use this accident injury report form to record accidents that have led to injured employees and persons in the workplace, on-site or in the field. Find the root cause of the incident so you can prevent accidents from happening again
by SafetyCultureGetDownloads: 3,000+ - Template
Training Feedback Form
A training feedback form is a tool used to evaluate training sessions by gathering feedback from the participant(s) regarding the training program, facilitator, and training facilities. Use this checklist to ensure training programs are clearly defined and contents are relevant to the employee's role.
by SafetyCultureGetDownloads: 3,000+ - Course
Digital Marketing
In this introduction to Digital Marketing, you will learn to understand the roles and benefits of each digital marketing channel, how digital marketing evolved, and identify and analyze critical success factors for digital marketing.
by SafetyCultureGetDownloads: 3,000+ - Course
Karamo's Diversity, Equity and Inclusion Training
Karamo Brown is best known for his role as the culture expert in Netflix's Queer Eye. I've previously worked with the White House to create legislation that supports LGBT+ youth after school and am also on the advisory board of OutRight International - a global LGBT+ human rights organization. This course is a great starting point for organisations everywhere to make sure they're on the right path to creating a culture of inclusivity in their workplaces
by Karamo BrownGetDownloads: 3,000+ 
TemplateMornington Peninsula Shire Statement Form Guide
Access comprehensive guidance for completing Mornington Peninsula Shire statement forms. Learn about witness requirements, officer acknowledgments, and proper documentation.
by Mornington Peninsula Shire, from the CommunityGetDownloads: 3,000+- Course
Operating with Empathy
As leader, it is your responsibility to ensure your employees feel valued and lead in a way that contributes to an empathetic culture within your organisation.
by SafetyCultureGetDownloads: 2,000+ - Course
Building and Maintaining Trust
Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.
by SafetyCultureGetDownloads: 2,000+ - Course
Leadership Strategy
In changing times, an organisation's leadership strategy also needs to change. Through this lesson, you will learn about the definition of leadership strategy, its importance, the essential skills and qualities of a strategic leader, specific leadership strategies needed to adapt to changes, and how some companies specifically adjusted their leadership strategies during the COVID-19 pandemic.
by SafetyCultureGetDownloads: 2,000+ - Course
Building Rapport
Every day is full of surprises, especially if your job involves talking to clients for hours. Let's prepare for these unexpected scenarios by going over the daily challenges you encounter at work, building rapport with your clients, and a simulation of how you can win them over in a conversation.
by SafetyCultureGetDownloads: 2,000+ - Template
Management of Change (MOC) Procedure Template
Management of change procedure template helps safety officers identify and control occupational health and safety risks brought by organizational changes. Use this MOC template to review operational procedures and determine changes where risks may occur. Help the organization comply with legal and industry standards for workplace health and safety using SafetyCulture.
by SafetyCultureGetDownloads: 2,000+ - Template
Accident Investigation Report Template
Accident investigation report template is used to determine the root cause of the accident to prevent future accidents. This template can be used by workplace supervisors to record accurate information. Follow the points below to utilize this template: 1. Gather the general information of the injured employee 2. Identify the details of the accident 3. Describe the consequences of the accident 4. Collect witness/es statements if applicable 5. Recommend actions to avoid accident reoccurrence
by SafetyCultureGetDownloads: 2,000+ - Template
Plantilla de Procedimiento Operativo Estándar (POE)
Esta plantilla de guía se puede utilizar como base para crear un POE simple y fácil de usar. Esta plantilla contiene categorías de muestra e información como ejemplos para ilustrar cómo puede crear su propia plantilla de POE en función de sus necesidades comerciales.
by SafetyCultureGetDownloads: 2,000+ - Template
Human Resource Policy Checklist / Needs Analysis v3
Explore the Human Resource Policy Checklist / Needs Analysis v3 template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCultureGetDownloads: 2,000+ - Template
Workplace Risk Assessment
Based on HSE guidance for risk assessment at work, this workplace risk assessment template can be used by employers, owners, and managers to do the following: 1) Decide on the focus of the workplace risk assessment by stating the goal, scope, and other important details (when and where workplace risk assessment will be performed), 2) Identify hazards, risks caused by the hazards, and who might be harmed by these risks, 3) Evaluate risks by estimating likelihood and consequences of risk and using the risk matrix provided to identify risk levels (high, medium, low), 4) Develop effective risk control measures when hazards cannot be eliminated, and 5) Specify how often the workplace risk assessment will be reviewed.
by SafetyCultureGetDownloads: 2,000+ - Template
HSE Management System
Use this template to evaluate and improve your contractor's Health, Safety, and Environmental (HSE) management system, ensuring compliance and best practices.
by SafetyCultureGetDownloads: 2,000+ - Course
Personal and Team Resilience
Workplaces are dynamic and ever-changing, it can often be stressful and present challenging difficult situations. This course aims to equip both leaders and employees alike with the necessary basic skills in handling whatever life and work throw your way and emerge wiser, stronger, and more positive than ever.
by SafetyCultureGetDownloads: 2,000+ - Template
FMEA Template
An FMEA template aims to identify potential problems in a process, product or design and prevent their adverse effects on customers. Monitor the implementation and effectiveness of corrective actions with the use of this template. Enable your team to easily describe the process function, identify the mechanism of failure and determine the RPN. Create and complete corrective actions and validate the FMEA with digital signatures.
by SafetyCultureGetDownloads: 2,000+ - Template
General Safety Observation Report
Use this general safety observation report when conducting a safety inspection of a workplace. Observe and document Safety Mentions, Opportunities for Improvement and Critical Items that need resolving.
by SafetyCultureGetDownloads: 2,000+ - Template
IMPOUND FORM
Explore the IMPOUND FORM template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCultureGetDownloads: 2,000+ - Template
Job Safety Analysis Audit
Explore the Job Safety Analysis Audit template designed to ensure compliance, enhance efficiency and promote safety in your operations.
by SafetyCultureGetDownloads: 2,000+