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SafetyCulture
Course

Active Listening

5 Lessons
Downloads: 2,357

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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

Active listening is necessary to converse effectively with clients and let them know they are being heard. Let's learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients. (Last updated: December 2024)

The full course includes

  1. Active Listening in Sales
  2. Core Principles of Active Listening
  3. Interpreting Non-Verbal Cues
  4. Barriers to Active Listening
  5. Final Assessment

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.