With SafetyCulture you can
With SafetyCulture you can
Description
We communicate on an hourly, per minute and even per second basis, yet our focus is always on the talking portion, and very few emphasis is placed on the listening portion. In fact, listening is a very underrated and important skill to master at all times. In this course, you will learn through several strategies to practice active listening while communicating with anyone.
The full course includes
- Facilitator's Notes
- Socializing with Distance: Saying "Hello"
- What Is Active Listening?
- Type of Listening
- Self Reflection and Application
- Zoom Live Class - Active Listening
- Case Study Analysis
- Learners' Reviews & Feedback
About author
You might also like
- Course
Active Listening
Active listening is necessary to converse effectively with clients and let them know they are being heard. Let's learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients. (Last updated: December 2024)
by SafetyCultureGetDownloads: 2,378 - Course
Effective Communication in Customer Service
As a customer service agent, you must ensure that you and your customer are on the same page. Active listening is the foundation of effective communication that allows this to happen. Want to nail your upcoming customer call? Take this course to develop your listening skills!
by SafetyCultureGetDownloads: 3,151 - Course
Active Shooter Response and Preparedness Course
Active shooter attacks are rare events, and responding to such random threats can be a challenge. How do we prepare our organization for this type of emergency? In this course, we will explore the components of an effective Active Shooter Response and Preparedness program.
by SafetyCultureGetDownloads: 729 - Course
Teamwork in the Hospitality Industry
Teamwork is essential for success in the hospitality industry due to its fast-paced and everchanging nature. If you work in hospitality, you will understand the lack of time you have to develop skills aside from the time you spend at work. If this is a big yes, look no further than this microlearning course to provide you with all of the skills you need to develop the teamwork essentials for success in the hospitality industry. This course provides learners with insight into why teamwork is important, how to put it into practice, how to communicate effectively within the team, and communicating in noisy environments.
by SafetyCultureGetDownloads: 37