Every day is full of surprises, especially if your job involves talking to clients for hours. Let's prepare for these unexpected scenarios by going over the daily challenges you encounter at work, building rapport with your clients, and a simulation of how you can win them over in a conversation.
With SafetyCulture you can
Create training in minutes
Save time by using ready-made training courses to keep your team up to date with industry standards and business needs.
Monitor team progress
Track and manage your team's course completions and performance in one place to monitor their learning progress.
Drive learning engagement
Encourage participation and retention by using accessible content from the Library so your team can build skills and perform at their best.
The full course includes
- How to Build Rapport
- Challenges in Building Rapport
- Win the Customer Over!
About author
Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.