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Hospitality
Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.
Browse Hospitality
9,758 results- Template
Чек-лист официанта Циндао
Подробный чек-лист для официантов ресторана Циндао. Включает требования к внешнему виду, времени выхода на смену и подготовке зала; стандарты чистоты, сервировки столов и наполнения стейшенов; контроль зоны раздачи, инвентаря и посуды; правила сдачи оборудования и завершения смены. Помогает поддерживать единые стандарты сервиса, ускорять подготовку к работе и снижать ошибки в обслуживании гостей. Подходит для дневных и вечерних смен, с инструкцией по отправке заполненного чек-листа в WhatsApp.
by Anton Patsura, from the CommunityDownloads: 60+Get - Template
Hotel Mystery Shopper Observation Tool 2019
This hotel mystery shopper observation template helps evaluate the full guest journey and property standards. Assess pre-visit research, website usability and rate parity, record phone interactions, and inspect exterior areas and lobby servicescapes. Review front desk service, public restrooms, and outdoor spaces. Audit food and beverage outlets for ambience, cleanliness, pricing, service speed, upselling, and product quality. Track ADR calculations, compare direct rates to online travel agencies, and note accessibility, sustainability, tidiness, and safety hazards. Conclude with an overall property rating and key strengths and weaknesses.
by Claire McWilliams, from the CommunityDownloads: 60+Get - Template
Housekeeping supervisor bedroom audit Jupiter Mercure hotels
A detailed housekeeping supervisor's audit checklist for hotel room inspections at Mercure Hotels. This comprehensive document covers all aspects of room quality control, including bedroom entrance, lobby area, TV and desk setup, window areas, bed presentation, bathroom cleanliness, and amenities. The checklist ensures thorough inspection of cleanliness, functionality, and presentation standards across multiple touchpoints, from door handles to air conditioning settings. It includes specific requirements for amenities placement, cleaning standards, and operational checks of all electronic equipment. The document serves as a quality assurance tool to maintain consistent hotel standards and guest satisfaction through systematic room inspection procedures.
by Leanne Shaw, from the CommunityDownloads: 60+Get - Template
Dunkin Donuts Restaurant Visit Checklist
This Dunkin Donuts restaurant visit checklist helps managers assess store operations and brand standards. Review coffee brewing specifications, temperatures, and shelf life; verify logs and dating; inspect cleanliness of interior, exterior, restrooms, and equipment; check merchandising, limited time offers, and cooler displays; confirm sanitizer setup, three compartment sink, and chemical compliance; evaluate drive thru times and customer service behaviors; record issues, photos, and corrective actions to ensure consistent quality and compliance.
by Mandy Ristic, from the CommunityDownloads: 60+Get - Template
BSA 2017 - Sheraton (Full)
Last update (from QA) 19th July 2017 | Parthipan Yogarajah | IT Manager | Sheraton Gateway Toronto
by Parthipan Yogarajah, from the CommunityDownloads: 60+Get - Template
Jack in the Box Guest Experience Review
This Jack in the Box Guest Experience Review checklist guides auditors through a complete assessment of quick service operations. Evaluate drive-thru performance from greet time, order confirmation, friendly service, and window interactions to OTD targets. Review accuracy touchpoints including sauces, bag contents communication, receipts, and special requests. Assess product quality for fries, burgers, beverages, fried and grilled items, tacos, breads, saucing, and microwave programming. Verify back-of-house readiness, holding cabinets, fry bin procedures, and FIFO. Confirm rush readiness for team and equipment, staffing, workstation positioning, and PIC leadership. Inspect dining room service and speed, uniforms, and cleanliness. Check exterior signage, POP, parking lot, drive-thru boards, lanes, and service window. Ensure restroom standards and training, certification, and promotion execution are in place.
by Juan De La Garza, from the CommunityDownloads: 60+Get - Template
Bama Dining Secret Shopper Feedback Form - 1831
Use this template to conduct surveys from restaurant customers
by Leonard Dumas, from the CommunityDownloads: 60+Get - Template
Internal Audit Checklist for Dairy Manufacturing
This internal audit checklist is designed for dairy processing and milk product facilities to verify food safety and export compliance. It covers management commitment, internal audits and corrective actions, cleaning and sanitising including CIP, water sampling and potability, pest control, segregation of hazardous materials and waste, protective clothing, personnel hygiene, GMP practices, HACCP programs and validation, microbiological sampling and testing, staff training and competency, identification and traceability, recall procedures, approved suppliers and imported ingredients, milk receiving and transfers, trade descriptions and labelling, as well as maintenance and calibration programs.
by Tammy Markey, from the CommunityDownloads: 60+Get - Template
Warrens Bakery Retail Food Safety Audit V 1.5
This retail food safety audit for Warrens Bakery helps assess compliance across bakery shop operations. It covers food safety management systems, staff training and records, personal hygiene, fitness to work, supplier and delivery checks, storage and stock rotation, preparation practices, allergen management, temperature controls for cooking, reheating and hot holding, cleaning and disinfection, pest control, equipment and facility maintenance, and waste handling. Use it to score sites, capture comments and photos, and drive corrective actions.
by Andy Hulbert, from the CommunityDownloads: 60+Get - Template
Food waste audit
This Food Waste Audit checklist helps kitchens and food service teams quantify and analyze food waste. It allows logging of waste types (e.g., prep waste, plate waste), estimated quantities, root causes, and corrective actions. By enabling data-driven decisions, the template supports waste reduction initiatives and cost savings while promoting sustainability.
by Elmar Velema, from the CommunityDownloads: 60+Get - Template
2018 Coborn's Deli Audit Checklist
Audit deli operations with a comprehensive checklist designed for grocery and food service teams. It covers food safety practices, HACCP compliance, temperature control, labeling and dating, case merchandising, hot and cold holding, salad and sushi stations, sanitation, logs and recordkeeping, staffing and service standards, back-of-house organization, equipment maintenance, and administrative metrics like shrink and sales. Use it to standardize inspections, drive compliance, and improve consistency across deli departments.
by Julie SKoog, from the CommunityDownloads: 60+Get - Template
TT FAST Kitchen Food Safety Check
The TT FAST Check is a comprehensive restaurant and kitchen audit checklist designed to maintain high food safety and hygiene standards. It covers equipment condition and cleanliness, canopy and filter maintenance, oven, chargrill, and microwave checks, fridge and freezer cleanliness and temperatures, correct storage, labeling, and date control, and prevention of cross contamination. The template guides teams through safe food preparation practices, probe availability, cleaning and sanitiser contact times, uniform and personal hygiene policies, and handwashing facilities. It also supports record keeping, including probe calibration and unit temperature logs taken before service and at shift change.
by Matt Avery, from the CommunityDownloads: 60+Get - Template
Daftar Periksa Pembukaan Lantai Roji Ramen V1.3
Form pembukaan lantai Roji Ramen V1.3 berisi daftar tugas operasional harian untuk menyiapkan area restoran sebelum buka. Mencakup penataan kain lap, pengembalian nampan, perapian area waiting dan greeter, pembersihan kaca dan props, pengecekan lampu dan AC, serta memastikan meja dine-in bersih. Bagian persiapan meliputi kerapihan alat makan, thawing mie dan telur. Kebersihan toilet mencakup pengelapan kaca, pengosongan tempat sampah, pel lantai, serta pengisian tisu dan sabun. Terdapat juga laporan stok telur marinasi dan non-marinasi untuk kontrol bahan. Cocok sebagai SOP operasional restoran.
by Ali Kiswanto, from the CommunityDownloads: 60+Get
Keep hospitality safety and quality standards consistent, every shift
Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.
Operational efficiency is key to customer satisfaction
Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.
Here are a few ways these resources support day-to-day hospitality operations:
Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.
Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.
Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.
Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.
All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.