JITB FY21 Observation Checklist for Drive Thru
by Vinodh Bahuleyan, from the Community
This JITB observation checklist helps assess quick service restaurant performance across drive thru experience, food quality, and operations. Review greetings, order taking, order accuracy, packaging, and final thank you. Confirm correct assembly and packaging for featured items, hot and fresh fries, and edge to edge sauce coverage. Check cooking and holding procedures for fryer and grill, equipment temperatures, oil quality, build to charts, precooking, discard times, and Stop and Drop practices. Verify shift leadership, POP condition, and team training completion in the learning platform. Use it to monitor speed targets and on time drive thru performance.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.