Categories
Telecommunications & Media
Discover easy-to-use Telecommunication & Media templates and training courses for distribution, compliance check, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Telecommunication & Media industry with confidence.
TemplateRe-scope: Build and Connect Scoping Form
Use this Re-scope Build and Connect Scoping Form to capture all details required for telecom network build and connection works. Record service number and job address, commitment date, customer information, and site personnel. Confirm boundary tube location and assess civil works between the boundary and the external termination point (ETP), including grass or asphalt trenching, surface mount, concrete slot cutting, thrusting, and undermining. Add photos and media, break down total measurements, log the distance between boundary and ETP, specify access used, and capture notes. Standardize site surveys to support accurate scoping, quoting, and handover.
by Sam Fronczek, from the CommunityDownloads: 20+Get- Template
Auditoria Geral de Segurança - Impl. Core Vodafone
Modelo de auditoria geral de segurança para instalações de telecomunicações da Vodafone. Avalie selagens corta-fogo em passagens de cabos e patchs óticos, condições do pavimento técnico, organização de materiais e integridade de infraestruturas e bastidores. Inclui campos para evidências fotográficas, observações e data de execução.
by Departamento Técnico, from the CommunityDownloads: 20+Get - Template
Sky Engineer Health and Safety Checklist
This checklist helps Sky field engineers and team managers review health and safety responsibilities on site. It covers knowing where to find health and safety procedures, adhering to guidelines at all times, supporting colleagues safely, and the correct process for reporting and escalating breaches. The form includes fields for engineer details, manager review, and both signatures to document compliance and follow up actions.
by Philip Burr, from the CommunityDownloads: 20+Get - Template
ASHA Damage Report Template
This ASHA Damage Report template helps Sky Homes Agents document incidents linked to installs or visits. Record incident numbers, dates, engineer and team details, witness information, liability assessment, and findings with photos and drawings. Capture agreed corrective actions, follow-up requirements, and customer and manager signatures to support fair resolutions. Standardize evidence collection, streamline claims communication, and help prevent recurrence.
by Steve Kelso, from the CommunityDownloads: 20+Get - Template
FW TR and R Report including POWRA
This field work template combines a TR and R report with a Point of Work Risk Assessment to help teams assess hazards and document controls on site. It covers site setup, signing lighting and guarding, permits and job packs, manual handling, vehicle checks, equipment calibration, working at height, ladder inspections, and PPE. Telecom and civils tasks are supported with duct section details, pole to pole routing, reroutes and bypass images, blockage locations, pavement width, and traffic management requirements. It also prompts for start and end locations, rope images, comments, and meterage completed.
by Barry Glandfield, from the CommunityDownloads: 20+Get - Template
NBN Kordia Survey - Esperance
This NBN Kordia survey form supports FIR input for works in Esperance. Capture FIR and audit references, Kordia map number, survey type, duct and pit locations, sizes and status, measured lengths, roping outcomes, mandrel head size, construction methods and solutions, remediation requirements, surface types, and general comments. Attach required photos for ducts, pits, rope tags, manholes, and site views to standardize telecom field inspections.
by Shanna McPhail, from the CommunityDownloads: 20+Get - Template
4969 Bundle Authentication Audit Checklist
Use this checklist to audit bundle authentication in telecom retail stores. Confirm advisors collect customer lifestyle details, disclose line counts and pricing, explain pro rata billing, and clearly document each mobile number. Verify device setup or refusal education, provide the store contact as first support, and reinforce when to contact customer service. Review the customer record sheet for completeness and signatures, and capture NPS promoter scoring. Ideal for auditing sales and customer service processes to improve compliance, accuracy, and customer experience.
by Noreen Aslam, from the CommunityDownloads: 20+Get - Template
Telecom Safety Inspection Checklist
Ensure safe telecom field operations with this checklist for tower and site inspections. Verify JSA completeness, PFAS logs, rescue plans, PPE (hard hats, high-vis, glasses, gloves), and equipment readiness including rescue kits, first aid kits, fire extinguishers, RF monitors, GFCI, and capstan setup. Confirm site controls such as barricades, rigging practices, NOC/carrier login, hydration and shade, and housekeeping. Capture certifications, crew details, and signatures to document compliance and readiness.
by Wes Hellrich, from the CommunityDownloads: 20+Get - Template
Video Conferencing System Commissioning Checklist
This commissioning checklist guides teams through setting up and validating video conferencing and broader AV systems. It covers cabling standards and labeling, projectors and displays, interactive boards, connection plates, cameras, microphones, DSP configuration, speakers, and hearing augmentation. It includes codec setup over ISDN/LAN with QoS, test calls, content sharing, and echo control. Networking, control systems (AMX, Crestron, Extron), motion sensors, room linking, lighting integration, and rack management are addressed. Detailed audio and video calibration tests, firmware and software records, remote controls, user manuals, AV schematics, and final sign-off steps ensure a compliant, reliable installation.
by Ken Parlee, from the CommunityDownloads: 20+Get - Template
Firehawk Mast Safety Inspection Checklist
Conduct safe, consistent inspections of Firehawk masts and towers with this easy to use checklist. Verify site clearance, foundations, anchors and hardware, fall arrest systems and cable tension, aircraft lighting, warning signage, and electrical or solar power setups. Capture photos, note observations, and log corrective actions to keep mast sites compliant and hazard free.
by David Miller, from the CommunityDownloads: 20+Get - Template
Smartcomm Ltd Service Report Template
This Smartcomm Ltd Service Report template helps field service engineers document preventative maintenance visits and call outs. Capture site details, job numbers, engineer name, times on site, reported faults, works undertaken, and any materials used. Include Smartcomm and customer comments, mark completion status, and note any further actions required. The form also includes a customer acceptance section with signatures to confirm satisfaction and agreement to payment terms, creating a clear record of the service performed.
by Mark East, from the CommunityDownloads: 20+Get - Template
Harmonise Redcliffe MDU Scope Checklist
This Harmonise Redcliffe MDU Scope checklist helps field teams assess multi dwelling units for drop cable installation. Capture pole numbers, internal cabling status, LIC type (aerial or underground), box location, and required cable length. Document building and roof construction, bracket use, aerial hardware and connection type, pole location, and clearance requirements. Record property access constraints, EWP access, and job viability, ensuring work can be completed safely in line with NBN guidelines.
by Steve Loftus, from the CommunityDownloads: 20+Get - Template
FTTH City Fibre Build Walk-Off Report V1.7
A standardized walk-off report template for FTTH City Fibre builds in MDUs. Capture site details, access requirements, dwellings and floors, and verify compliance with fire safety regulations, trunking and fire clips. Record distribution point (DP) locations and served properties, document cables, street cabinet/ASN, fibre connectivity, and lead-in points. Attach photos throughout, note light loss readings, and complete sign-off with red line drawings and notes to confirm build completion per the job pack.
by Jon Boxall, from the CommunityDownloads: 20+Get - Template
Service Stream NOC Method of Procedure
Use this Method of Procedure to manage WMC NOC service calls on FTTN network cabinets including CommScope, Nokia 384, and Nokia 192 CSD. It guides field electricians through site preparation, safety and HSE requirements, isolating supply, RCBO replacement, testing to AS NZS 3000 and 3017, and energizing. The checklist captures battery capacity checks, switchboard condition, measurements, artefact photos, certificates, and sign off to ensure safe, compliant, and consistent restoration of service.
by John Gillies, from the CommunityDownloads: 20+Get - Template
IRS Faceplate and 4 Fibre Report 1.2
This IRS Faceplate and 4 Fibre Report template helps engineers record a complete installation. Capture job and site details, confirm fire stopping on both sides of entry points, and document socket installation in living areas. Log whether multiroom was added, include photos of connections, and run signal and functionality tests. Record equipment tested including Freeview, Freesat, Sky Plus, Sky Q, foreign receivers, and radio. Add photo evidence of the cable route, note if dishes were removed or returned, and blank off old sockets. Conclude with comments, resident satisfaction questions, and signature to confirm work completion.
by Nelio Goncalves, from the CommunityDownloads: 20+Get - Template
Encuesta Front para Mejoras en CAC CAV CAP
Esta encuesta Front en español ayuda a evaluar el desempeño de hasta cinco asesores en centros de atención CAC, CAV y CAP. Incluye secciones de Atención, Proceso y Mejora para cada asesor, permitiendo identificar oportunidades de optimización en el servicio al cliente y el conocimiento del proceso. Úsala para auditorías internas, seguimiento periódico y planes de mejora continua en operaciones de front office y contact center.
by Erick Levano, from the CommunityDownloads: 20+Get - Template
BBTT North Region Field Coaching Document
This field coaching document supports BBTT technicians during customer visits. It guides the first five minutes, preparation, use of Glympse, visual checks of drop cables, mindset and presentation. During the visit, it covers explaining steps, troubleshooting workflows such as LAMA, customer involvement, care for the home environment, and continued use of Sky Factor tools. The final section focuses on closing actions: demonstrating work (e.g., master socket changes or speed improvements), setting next steps, educating on NPS and ACE opportunities, and capturing signatures. Health and safety compliance and continuous risk assessment are emphasized throughout to deliver a world-class customer experience.
by Ryan Grimes, from the CommunityDownloads: 20+Get - Template
NPS Review and Action Setting Meeting Template
This NPS I.C.P initial meeting template guides team managers and field engineers through an actionable NPS review and action-setting session. Capture 8-week NPS trends across install, moving home, and service; track jobs completed, survey volume, and promoter/passive/detractor counts. Record engineer practices such as ETAs, pre-work walkarounds, showcasing completed work, and promoting the service app and survey. Team managers can review performance dashboards, set clear expectations, and align follow-ups to improve customer experience and quality on site.
by Rich Curtis, from the CommunityDownloads: 20+Get - Template
FTTH Daily Diary
This FTTH daily diary template helps fiber deployment teams record day-by-day construction and installation progress. Capture key metrics including holes dug, pole sizes and counts, slack bin installs, cable sizes and distances strung, number of tangents and dead-ends, domes prepared and spliced, feeder joints spliced, meters trenched, cable hauled, and homes passed. Designed for site supervisors and subcontractors to standardize reporting, improve visibility, and support quality control and compliance across fiber-to-the-home projects.
by Fibrehoods Fibrehoods, from the CommunityDownloads: 20+Get - Template
Clearvision Site Safety Improvement V4
This Clearvision Site Safety Improvement V4 checklist supports structured on-site safety interactions for telecom and field installation work. Record site observations, note induction usefulness, identify hazards and controls, confirm PPE compliance, and ensure JSA controls are captured. Assess equipment condition and worker confidence, document good and unsatisfactory safety behaviors, and add rectification photos. Capture immediate actions and plan future improvements or training, with manager and technician acknowledgement.
by Matt Pretorius, from the CommunityDownloads: 20+Get - Template
HTS Site Quality Audit Checklist
This HTS site quality audit template helps quality technicians evaluate telecommunications installations against WHS and ACMA S009 standards. Use it to confirm pre-starts and risk assessments, verify PPE, ladder and height safety, check electrical lockout, and review ODU/IDU placement, mounting, cabling, and separation distances. Capture required photos, validate licenses and IDs, assess tools and test equipment, document customer communication and satisfaction, and record pass/fail outcomes, rework, and retraining actions.
by Corban Hutchins, from the CommunityDownloads: 20+Get - Template
SAT Feedback Form for Escalations
Use this SAT feedback form to capture key escalation details and improve field service performance. Record the escalating engineer and technician number, customer ETA communication, reason for escalation, and whether a service engineer is required. Document access methods such as combi, triple, and cat ladders, extended ladders, DAT ladders, or rope access, plus any comments. Standardize feedback to support team development and reduce unnecessary escalations.
by Russell Nelson, from the CommunityDownloads: 20+Get - Template
RCD Replacement or Upgrade Method of Procedure
This method of procedure guides electricians through replacing or upgrading RCDs and RCBOs in NBN node cabinets, including CommScope and Nokia variants. It details HSE and SWMS requirements, confirming backup supply, isolating power, installing approved RCBOs, and performing tests per AS/NZS 3000 and 3017. The process covers documentation such as Certificates of Electrical Safety, updating single line diagrams, and submitting artefacts like photographs and readings. Technicians record start-up and running currents, voltages, and site observations to ensure compliance and service continuity.
by David Sharp, from the CommunityDownloads: 20+Get - Template
Weekly Van Audit Checklist
This weekly van audit checklist helps field crews verify vehicle condition and essential equipment for street works and cable installation. Review NRSWA cards, cones, signs, gate guards, and excavation barriers. Confirm availability and condition of tools such as generators, 110v drills, breakers, vibrating plates, CAT and Genny, gas detectors, and duct rodding equipment. Ensure access to the Safety at Street Works and Road Works Red Book and capture defects, photos, and comments for compliance.
by David Lattimer, from the CommunityDownloads: 20+Get