This Sky Academy site visit checklist supports telecom field engineers through key stages of an installation and service call. Sections include job details, Homesafe, risk assessment, PPE, manual handling, equipment setup, working at height, drilling and damage awareness. It covers dish and hardware installation, cable routing and clipping, set‑top box setup, and service checks. It also guides customer interaction, ETA compliance, demonstrations of Sky Service, Sky Plus, Sky Go and Sky WiFi, as well as fault finding, resolution, explanation, and close.
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