This Sky UK South Team Manager companion supports field engineers and managers with end to end guidance on safe, compliant installations and service. It covers HomeSafe observations, dynamic risk assessment, manual handling, PPE, working at height, damage awareness for property and vehicles, and equipment inspections. It includes post check quality and compliance reviews, customer conversation prompts, and forms for incidents, accidents and RIDDOR, IDD and case justification. Additional sections provide coaching tools, probation and investigation workflows, return to work documentation, parking fine and vehicle appraisal forms, and links to key policies and risk assessments. Designed to strengthen safety, quality and customer experience across Sky field operations.
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