This satellite TV field service checklist helps engineers capture key visit details and standardize fault diagnosis and resolution. Record audit type, previous engineer and visit date; screenshot mesh and routes on arrival and after resolution; verify dish type and signal, correct power and HDMI leads, and compression F connectors at dish and STB; set picture to highest resolution; connect STB to On Demand. Document customer fault description, photos of faults and work carried out, LOS checks for cancellations, RST codes, and onsite second opinions.
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