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Information Technology
Browse Information Technology (IT) templates and training courses to support cybersecurity awareness, responsible Artificial Intelligence (AI) use, and hardware and software maintenance. Help your teams stay compliant, manage IT risks, and keep systems running reliably across the workplace.
Browse Information Technology
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Auditoría Grant Thornton ENERSER
Plantilla de auditoría para ENERSER elaborada por Grant Thornton que reúne requerimientos y evidencias para revisar TI y seguridad. Incluye seguimiento de observaciones 2020; inventario y mantenimiento de infraestructura (servidores, firewall, redes, antivirus); políticas de accesos, contraseñas y administración de usuarios en ERP NEXUS, TRESS y CONTPAQi; respaldos y restauración; plan de recuperación de desastres; monitoreo, vulnerabilidades e incidentes; contratos de terceros y centros de datos; desarrollo y control de cambios; y listados y bitácoras necesarios. Diseñada para guiar una revisión completa y documentada.
by Viridiana Castro, from the CommunityDownloads: 10+Get - Template
Cisco Switch and Access Point Rollout Checklist
Use this step-by-step checklist to plan and deliver Cisco Meraki network rollouts in retail stores. Record serial and MAC addresses for MR46 access points and MS120-24P switches, verify delivered hardware, prepare shop floor, stock room, and back office areas, configure and test connectivity, decommission legacy equipment, and complete handover. Ideal for IT field teams standardizing switch and A/P deployments across multiple locations.
by Bill Wallace, from the CommunityDownloads: 10+Get - Template
Comodato de Celular y Tablet Jul 2023
Plantilla para documentar el comodato y la asignación de celulares y tablets. Incluye datos del equipo (marca, modelo, número de serie, IMEI, MAC, IP), tipo de equipo, red Wi-Fi, inventario y evidencia fotográfica; registro de equipo anterior, razones y fechas de entrega; datos del usuario y unidad de negocio; políticas de uso; firmas de recepción y finalización por usuario y técnicos. Diseñada para estandarizar el control de activos, trazabilidad y cumplimiento en TI.
by Jose Maria Chavez, from the CommunityDownloads: 10+Get - Template
Woolworths SSD Replacement Program Signoff
This signoff template supports SSD replacements on Woolworths self-checkout (SCO) lanes. Capture site and lane identifiers, SCO serial numbers, reason for replacement, photos of BIOS details and the login screen after the swap, technician notes, and completion information. Record the total number of SSDs installed, document approvals, and collect the manager in charge name and signature to finalize the change. Use this to standardize hardware upgrade verification across stores and maintain auditable records.
by NCR PMO, from the CommunityDownloads: 10+Get - Template
PDPA Compliance Readiness Surveillance for Organisations
Use this PDPA compliance readiness surveillance checklist to evaluate organizational policies, processes, and controls against Thailand PDPA. It helps teams review data inventory, consent and notice practices, data subject rights handling, vendor and cross border transfers, security measures, breach response, retention and disposal, training and awareness, and ongoing audit. Record findings, assign owners, set deadlines, and capture evidence to track remediation and demonstrate compliance over time.
by Nikhasnee B., from the CommunityDownloads: 10+Get - Template
ME2 Monitorear y evaluar el control interno
Esta plantilla ME2 ayuda a monitorear y evaluar el control interno conforme al marco COBIT. Incluye un plan de auditoría para revisar la arquitectura de la información, el diccionario de datos y la clasificación de datos; evalúa la integridad y seguridad de la información y la alineación con los objetivos del negocio. Contiene preguntas guía sobre comités de control, auditoría externa, seguimiento de acciones correctivas, autoevaluaciones, proveedores, modelo RACI y manuales de seguridad. Úsala para estructurar auditorías de TI y fortalecer el gobierno de TI.
by Juan Sebastian Espinosa Trejos, from the CommunityDownloads: 10+Get - Template
Mantenimiento menor de UPS 1/1 y 3/1 con display
Plantilla en español para mantenimiento menor de UPS monofásicos y trifásicos con display. Incluye inspección visual de capacitores, cables y tableros, revisión de rectificador, inversor y switch estático, verificación de ventiladores, tomas de aire y limpieza. Contempla mediciones y descarga de datos con software Paramset, revisión de historial y ajuste de hora. Agrega chequeos de sobretemperatura, comunicación, paneles remotos y sensores externos. Incluye evaluación del banco de baterías y registro fotográfico del equipo.
by Veolia Infraestructura Crítica, from the CommunityDownloads: 10+Get - Template
User Acceptance Testing for Meeting Rooms
This User Acceptance Testing checklist helps verify small and medium meeting rooms are ready for use. It guides testers through confirming hardware installation, placing and receiving video calls, checking microphones, speakers, and volume controls, validating local and far-end video, and testing mobile device content presentation and sharing. Capture findings, note required actions with due dates, and obtain sign-off from stakeholders to confirm room readiness.
by Stuart Chilton, from the CommunityDownloads: 10+Get - Template
Mantenimiento de Equipo de TI 2023 (Proveedor Externo)
Plantilla en español para mantenimiento preventivo y correctivo de equipos de TI realizada por proveedor externo. Cubre identificación del usuario y ubicación, actualización de drivers y BIOS con Lenovo Vantage o Dell Command/Support Assist, verificación de antivirus y agente con versiones, diagnóstico de ServiceDesk, Umbrella, VPN y AnyDesk, estado de Windows Update y Office, configuración de red y RSC, revisión de hardware y batería, limpieza con fotos antes y después, y registro de firmas, área y evaluación del servicio para trazabilidad.
by Cesar Alberto Landeros Cervantes, from the CommunityDownloads: 10+Get - Template
Ticket Monitoring Quality Assurance Checklist
This Ticket Monitoring Quality Assurance checklist helps teams review IT service desk tickets for consistency and completeness. Verify that tickets are actioned within 15 minutes, include correct account and contact names, asset number, and location, and reflect the right business unit and department. Confirm accurate category and subcategory selection, appropriate priority, correct assignment and case type, and clear short descriptions. Ensure the full description contains sufficient detail and that notes are captured according to process. Use this template to improve data quality, streamline triage, and strengthen SLA compliance across your IT support operations.
by Regomoditswe Semenya, from the CommunityDownloads: 10+Get - Template
Lidl Data Cabling Installation Phase 1 Signoff
This installation signoff checklist supports Lidl XXL Phase 1 data cabling works. Teams can capture pre- and post-install photos of cabinets and containment, record LAN and WAN switch details and serial numbers, verify rack labeling front and back, document cable routes and penetrations, and confirm grommet IP rating, fan unit power and temperature settings, and neat switch cabling. The form concludes with installation sign-off, store contact, lead engineer confirmation, and finish date for quality assurance and handover.
by Niall Rhodes, from the CommunityDownloads: 10+Get - Template
Checklist de Campanha: QA e Integração
Este checklist em português orienta a revisão de campanhas digitais antes do lançamento. Cobre auditoria inicial, integração visual e técnica (cores, fontes, previews), limpeza de código e ficheiros, validações de campos e mensagens de erro (YAML), testes de envio (welcome/viral), redirecionamentos, implementação de pixeis e tag adtrack, gravação na base de dados e requisitos gerais como barra de cookies. Inclui notas específicas para BR (dedupe interno) e FR (campanhas L’Oréal/Lancôme), com formatos de telefone e código postal. Reforça a necessidade de documentar ativações/desativações e de manter webservices e tags ativos após updates.
by Denis Denis, from the CommunityDownloads: 10+Get - Template
Tesco Server Survey Checklist
This Tesco Server Survey checklist helps retail IT teams assess store server cabinets and infrastructure. Record cabinet dimensions and rack space in the MDF, front and rear mounting profiles, clearances, and power sources. Capture needs for additional PDUs and data points, and note temporary relocation steps if required. Document switch configurations, free ports, availability of ports 37–43, and any 10G stacking modules. Identify redundant equipment and cables to remove. Verify UPS presence, model, and status for cabinet and GHS/department servers. Include counter areas (deli, grab n go, hot deli, bakery, fish) and finalize with photos and engineer sign-off.
by Stephen Walsh, from the CommunityDownloads: 10+Get - Template
Acta de Interventoría 2015-010 Corporación Profesional
Esta plantilla en español de Acta de Interventoría ayuda a documentar visitas de seguimiento a equipos y servicios relacionados con el Contrato 202 de 2014. Permite registrar hallazgos, evidencias y acciones derivadas de la supervisión, estandarizando la recolección de información para auditorías y control contractual. Úsela para mejorar la trazabilidad de actividades, responsabilidades y acuerdos, y para facilitar el cumplimiento de requisitos de calidad y reportes a las partes interesadas en proyectos de TIC y servicios técnicos.
by Michael steveen Bolaños torres, from the CommunityDownloads: 10+Get - Template
Cyber Security Checklist
This cyber security checklist helps IT teams assess and record the status of security controls across the organization. It covers people and ID policies, physical security of facilities and devices, account and password management, classification and protection of sensitive data, backup and disposal procedures, and incident and disaster recovery planning. It also reinforces security awareness training and compliance reviews to ensure policies are followed and risks are reduced.
by Fangqiao Zhi, from the CommunityDownloads: 10+Get - Template
Vindex RFU-RFC Completion Form (VIN.Q.319)
Use this RFU-RFC completion form to document site details and job information, capture CCTV and intruder alarm installation data, and complete commissioning checks. Record camera make, model, MAC and IP settings, confirm default credentials have been changed, and verify Stratocast connectivity and video playback. For intruder alarms, confirm engineer and master PIN updates, door contact tests, external siren, full set, and auto set/unset. Finish with commissioning sign-off including engineer and site contact names.
by Adam Baxter, from the CommunityDownloads: 10+Get - Template
Preventative Maintenance Report
Use this Preventative Maintenance Report to guide commissioning and support transitions for AV and IT environments. The checklist covers support ticket review, client contact and GuardianCare updates, documentation and CAD as-builts, and detailed system inspections. Verify physical installation, electrical, rack serviceability, cable management, and labeling. Test control software and networking, including CineNet, Site Manager, Alpha processor, and encoders and decoders. Validate audio and video performance, video wall alignment and calibration, touch panels, user management, rooms, activities, and behaviors. Confirm KVM switching, video conferencing and VoIP, and complete backup and recovery tasks. Capture client sign off.
by Malaki Lewis, from the CommunityDownloads: 10+Get - Template
Gutter Cleaning Inspection Checklist
Use this data-centre checklist to document and inspect critical facility and IT systems. Capture audit details, site and client information, and photos. Verify HVAC status and models, check UPS alarms and performance, confirm environmental monitoring and alarms, review CCTV recording and coverage, inspect generator controls and fuel readings, validate access control functionality, and assess fire system panels. Add notes, attach images, and record models and issues for each area, then finalize with sign-off. Ideal for routine data-centre operations, maintenance, and compliance reviews.
by MOHD NOR NAHAR BIN NAYAN MEC234005, from the CommunityDownloads: 10+Get - Template
IT Business Continuity Plan Template
This IT business continuity plan template helps teams prepare for software and infrastructure disruptions. Define scope and objectives, list critical IT functions and systems at risk, rate business impact, and document clear recovery strategies, including backups, alternate systems, and required equipment. Assign BCP committee members, roles, responsibilities, and contact details to ensure a coordinated response. Use this template to standardize planning, accelerate recovery, and maintain essential IT operations during emergencies.
by Harsheel Shetty, from the CommunityDownloads: 10+Get - Template
8x6 Printer Roll Out Audit Checklist
This practical IT audit checklist helps teams plan, install, and sign off an 8x6 label printer rollout. Capture site details, document existing units, and record serial numbers and asset tags. Verify printer installation, drivers, firmware, and network configuration. Perform 6x4 and 8x6 test card prints to confirm label format and print quality. Add photos of units before starting, printers in situ, and a complete set after installation. Include evidence of cable management and cable tidy. Gather site contact information, obtain signatures, add comments, and complete sign-off to confirm readiness and compliance.
by Martin Wood, from the CommunityDownloads: 10+Get - Template
Rough Project Scope Template
This Rough Project Scope template helps AV/IT teams quickly define and communicate project intent. Document client and project details, request dates, target completion, estimated and not-to-exceed budgets, and key stakeholders with roles and contact information. Capture on-site contacts and collaboration or huddle space requirements, including group sizes and room usage. Use the structured fields to outline objectives, deliverables, milestones, schedule expectations, constraints, and assumptions so all parties share a clear understanding from kickoff. Ideal for standardizing scoping across AV/IT projects and aligning stakeholders before detailed planning.
by Nicholas Lambert, from the CommunityDownloads: 10+Get - Template
CCTV Maintenance Checklist
This routine interim maintenance checklist for Riber Surveillance Limited guides technicians through a complete CCTV and electronic security system service visit. Tasks include visual inspections, cleaning camera housings and viewing windows, checking PTZ dome operation and alarm inputs, testing transmitting equipment to the ARC with secondary paths and audio announcements, verifying recording devices, UPS units, and low-voltage power supplies, and confirming time and date settings. It covers walk-testing movement detection, replacing batteries in wireless devices, inspecting connections for corrosion, validating camera presets on alarm, cleaning monitors, checking fuses and output voltages, updating site records, and replacing warning signs as needed. The checklist concludes with sign-off fields for engineer and customer.
by Ashley Fearn, from the CommunityDownloads: 10+Get - Template
NVR Change Checklist
This NVR change checklist guides engineers through upgrading or replacing a CCTV recording system. Record contract, client, site and location details, complete a dynamic risk assessment, and verify supporting systems. Capture cabinet photographs before and after, and document existing DVR type, number of cameras, PTZ units, and any faults. Specify the new NVR model, serial number, IP address, connected switch IP and port, and serials of interfaces such as ET901. Confirm operational status post install, test to CSC, and note any 240v multiblocks. List redundant equipment removed, attach the WEEE return label, add additional site notes, and obtain engineer and customer signatures for sign off.
by Scott Macaulay, from the CommunityDownloads: 10+Get - Template
VX820 Install Sign Off VX680 to VX820 Upgrade
This installation sign off checklist supports upgrading VX680 payment terminals to the VX820. Record site details along with PTIDs and serial numbers for new and deinstalled PEDs. Document any new PDQ or EPOS switch installations and capture photos of the finished install, connections, and receipts. Confirm all PEDs display READY and complete end to end transaction and refund tests. Note issues for escalation, indicate device collection or storage, and collect engineer and manager sign off.
by IT Dev Team, from the CommunityDownloads: 10+Get
IT safety & quality resources teams can access on- and off-site
Discover information technology courses and checklists in SafetyCulture’s Content Library, a centralized online resource where you can browse and access a variety of ready-made instructional and inspection materials. These digital resources give you quicker access to the information you need, right when you need it.
Efficiency through digital resources
Digital access means teams can pull in the right resource at the moment it’s needed. That reduces delays, supports better decision-making, and helps teams stay aligned as systems change.
Explore how your teams can apply Content Library resources:
Stay on top of current trends with courses on cybersecurity, AI, and Microsoft Excel.
Monitor security and equipment well-being with maintenance checklists.
Prevent further escalations with incident report forms.
Everything in this library is ready to use and fully digital, so you can adapt it to your workflow and share it across your team. And when you use these resources within the SafetyCulture platform, you unlock even more value—streamlined inspections, real-time insights, and a stronger safety and quality culture on every site.