Categories
Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
Browse Telecommunications & Media
1,378 results- Template
Grounds Audit Checklist for Campus Facilities
This supervisor audit form supports telecom field audits across overhead and underground works. Sections include site details, PPE checks, MEWP and ladder safety, drop zone controls, and equipment certifications such as LOLER. It captures training accreditations (SA001, SA002, S7, S8, NRSWA O1, IPAF), confined space readiness, and general requirements including risk assessments, Chapter 8 signing, first aid, fire extinguishers, vehicle safety, COSHH assessments, and RAMS. Use it to standardize safe, compliant operations.
by Muhammad Zohaib, from the CommunityDownloads: 10+Get - Template
Survey Scope
This Survey Scope template helps telecom and civil teams capture all details needed for accurate design, quotation, and delivery. Record site contacts, locations, special conditions, and required works; define civils methods like open trench, directional drill, or NDD; identify cables (fibre, copper, HFC) with photos; outline aerial activities and EWP needs; plan traffic management and permits; and attach supporting maps and location photos for a complete project brief.
by Darren Jenkins, from the CommunityDownloads: 10+Get - Template
Call Center Audit Checklist 888 Info
Evaluate call center performance with this 888 Info audit checklist. Review agent greeting, verify client number, confirm call purpose, and assess problem resolution and professionalism. Check customer history review, accuracy of information, and responsiveness. Measure communication skills, active listening, empathy, tone consistency, and language use. Ensure confidentiality for students, staff, and systems. Verify minimal silence, correct closing, and satisfaction confirmation, with a reminder for call rating. Use this template to standardize QA, coach agents, and improve customer experience.
by Umrbek Murtazayev, from the CommunityDownloads: 10+Get - Template
Senior Leadership Team HSE Inspection
This senior leadership HSE inspection template supports telecom site walkthroughs by management. It covers project and site details, audit highlights, and checks across work environment and welfare, including access routes, materials storage, asbestos awareness, fall arrest systems, and fixed ladder inspections. Emergency readiness items include first aid box status, emergency contact information, personnel booking, and incident reporting. Field operations sections address rigging personnel, field engineer identification, PPE use, and RF monitor calibration and use. Documentation and signage checks include RAMS availability, suitability of risk assessments for the work, induction records, and site health and safety signage. Use this template to verify compliance, identify hazards, record observations, and assign corrective actions for continuous improvement.
by Neil Haycroft, from the CommunityDownloads: 10+Get - Template
S03 ICP Template for Sky Field Engineers
Use this S03 ICP Template to structure capability and support plans for Sky field engineers. It outlines role expectations, MFT compliance, site procedures for Sky Q installation, troubleshooting, and customer experience actions. Track metrics including NPS, ACE, SM3 and completions, set targets, and run a four week plan with reviews, followed by 6 and 12 week monitoring and final sign off.
by Richard Gibbs, from the CommunityDownloads: 10+Get - Template
MDU Survey Checklist
This MDU survey template supports planning fiber and broadband deployments in multi-dwelling buildings. Capture essential site information including site name, address, conducted date, and preparer. Record on-site contact and access requirements, take a picture of the building, and note the method of feed and presence of external chambers. Assess existing ducts into the property and internal duct locations, confirm if the MDU is roped, and identify any required civils activities. Document network-specific assets such as CityFibre toby boxes, Openreach poles, and distribution point (DP) locations with routes. Include THP count and detailed floorplans for lower ground through sixth floors to ensure accurate routing and installation planning.
by Jason Davies, from the CommunityDownloads: 10+Get - Template
ElectroNet NGA Quality Observation Checklist
Ensure high-quality NGA fibre installations with this ElectroNet quality observation checklist. Record job details, site status, and personnel. Verify inventory data and closure labelling, confirm correct SOW codes, and validate that the solution is tested and working. Check customer communication and site tidiness. Review reinstatement, external and internal pathways, and ETP/FTP installation. Confirm watertight and fireproof penetrations, ONT/ITP installation, and fibre management across FFP, FAT, GLC, BUDI, and Flash 9 closures. Ensure sealing practices, secure network elements, and proper management of optical patch cords. Capture photos, notes, and assign corrective actions to resolve defects.
by Simon Harvey, from the CommunityDownloads: 10+Get - Template
Fibre Survey for Single Building Sites
This fibre survey template helps teams plan and document single-building fibre optic installations for multi-dwelling units. Capture building overviews with exterior photos and annotated maps, list floors and unit counts, and record BT lead-ins and DP box locations. Specify comms rack placement, fibre routing, and power supply paths. Document riser cupboard works, Invisilight cable routes to flats, and attach marked-up floor plans showing entrances, stairs, plant rooms, risers, and flat numbers.
by Stephen Piggott`, from the CommunityDownloads: 10+Get - Template
New Site Integration Checklist for Telecom Integrators
This telecom new site integration checklist guides integrators through labeling fiber, EC bus, power and TRM cables, grounding all equipment, configuring external alarms and EC bus nodes, capturing a no alarms screenshot after integration, saving the 3G final CV as startable and adding to the rollback list, saving the 2G final IDB, exporting cabinet and site scripts, verifying successful integration across all technologies, and completing SRS with notes and photos as needed.
by Powertech Ericsson, from the CommunityDownloads: 10+Get - Template
GMCP Site Civil PM Inspection V18
Use this GMCP Site Civil preventive maintenance inspection to assess telecom tower sites and equipment. The checklist covers radio room alarms, coax and multicouplers, power room systems, generators and start batteries, fuel and oil leaks, tower lighting and beacons, grounding and ohm readings, shelters and access, vegetation, signage, hydro meters, and documentation. Capture photos, record measurements, log deficiencies, and verify site status with the network operations center.
by Jason Couillard, from the CommunityDownloads: 10+Get - Template
Fibre Business Connections Sign-off
This fibre business connections sign-off template helps technicians and coordinators document the completion of business fibre installs. Capture key details such as service order number, site address, company and technician names, ONT installation location, RGW status, commissioning performed, commissioning contact, and service speed. Use it to verify that all installation and commissioning steps have been completed, important site information has been recorded, and the handover is ready for sign-off. Ideal for telecom providers and contractors managing business fibre connections.
by Joshua van Rooyen, from the CommunityDownloads: 10+Get - Template
CFH PIA Blockages Checklist
Streamline telecom duct blockage works with this CFH PIA Blockages checklist. Record A55 reference, site details, dig coordinates, and capture photos of pre-work setup, buried services, and open excavations. Document repairs with evidence of collars and cable straps, confirm reinstatement of wearing course, and enter closing dimensions. Complete a duct checklist (heights, clearances, core drilling, flush cuts, draw rope) and add A/B chamber photos. Log job status options, total hours, and obtain auditor sign-off for complete compliance documentation.
by Simon Goode, from the CommunityDownloads: 10+Get - Template
Immedia AV System Certification PMV Checklist
Use this preventative maintenance checklist to certify AV systems across meeting rooms and classrooms. Inspect displays, video walls, projectors, wall, table and floor connections, racks, ceiling boxes, room schedulers, sound bars, speakers, cameras, microphones, podiums and mobile carts. Verify video conferencing, BYOD and presentation performance, including clear audio and stable video. Check digital signage, background music and soundmasking. Confirm SIP and VOIP calls, room control interfaces and sensors operate as expected. Capture photos, log issues and note remediation.
by Mark Teifert, from the CommunityDownloads: 10+Get - Template
Civils Compliance Audit Checklist
This civils compliance audit checklist helps telecom and utilities teams assess street works and excavation activities. It covers roadworks guarding, signage and traffic management, HSG47 service prints and cable avoidance, plant and equipment checks, environmental controls, documentation and NRSWA accreditation, and quality items such as ducting, backfill and fibre warning tape. Use it to verify site safety, compliance and workmanship before sign off.
by Elcom Networks, from the CommunityDownloads: 10+Get - Template
Airwave Site Survey and RAMS Template
This Airwave site survey and RAMS template guides engineers through end to end planning and safety for broadcast and telecom installations. Capture site and building details, assess internal and external works, and document dish and aerial options with mounts, LNBs, cable routes, and line of sight. Includes detailed risk assessments for working at height, scaffolding, MEWP operation, confined spaces, dust and chemical exposure, noise, slips and trips, and electrical hazards. Sections cover headend and viewing locations, WiFi checks, access, parking, scheduling, and sign off.
by Karl Hiney, from the CommunityDownloads: 10+Get - Template
Inspección Front de Canales ATC
Esta plantilla en español permite auditar la calidad del servicio al cliente en canales de atención presenciales o remotos. Evalúa a varios asesores por turno usando los Pilares de Calidad ATC: calidez, conocimiento, simplicidad, solución y atención a los detalles, e incorpora NPS para medir la satisfacción. Incluye campos para cliente o sitio, ubicación, fecha y responsable, así como secciones repetibles para Asesor 1 a Asesor 5. Úsala para estandarizar observaciones, detectar brechas de servicio y planificar acciones de mejora en tiendas, centros de atención o puntos de venta.
by Erick Levano, from the CommunityDownloads: 10+Get - Template
FTTH Build Walk Off Report SCCI V1.0
Use this FTTH Build Walk Off Report template to document completion of F and W fiber installations against the SCCI V1.0 job pack. Capture site details, MDU compliance, trunking and fire clip requirements, light loss readings, distribution point locations, street cabinet and connectivity information, as-built photos, and red line drawings. Include access notes, lead-in locations, and final sign-off to ensure quality, safety, and handover readiness.
by Andy Holland, from the CommunityDownloads: 10+Get - Template
BRS Job START Form
This BRS Job START form supports safe telecom field operations using the Stop, Think, Assess, Review, Talk approach. It records job IDs, descriptions, and locations, plus emergency planning, first aid readiness, and the location of key documents such as SWMS or JSA, SDS, and permits. The checklist covers inductions, traffic management, plant and equipment, and close approach consent with confirmation of working outside minimum approach distances. A comprehensive hazard list includes electrical, tools, vehicles, heights, trenches, confined spaces, dust, weather, manual handling, and more. Telecom specific references include fibre optic handling, blown fibre installation, aerial provisioning, and pole audits. Required PPE can be selected, and a site specific risk assessment captures controls, initial and residual risk. Sign off fields confirm understanding and compliance before work begins.
by David Hemi-Horne, from the CommunityDownloads: 10+Get - Template
In-House AV System Commissioning Checklist v1.0
This in-house AV system commissioning checklist v1.0 guides technicians through rack build review, software loading, and end-to-end functional testing. Verify control system releases and firmware, load required programs, and resolve offline devices via IP table checks. Follow the user guide to validate startup, page navigation, and shutdown behaviors. Test video and audio routing, feedback, and quality; document failures for the programming punchlist. Assess conferencing workflows across VTC, VoIP, Teams, and Zoom, including dialing and one touch join. Confirm camera PTZ operations, content sharing, and audio controls such as privacy and volume. Validate room control functions for displays, screens, lighting presets, and shades. Designed for integrators and commissioning teams to ensure reliable AV and room control performance before handover.
by Matthew Paul, from the CommunityDownloads: 10+Get - Template
Thames Valley Pinpoint Converted Journey Tracker
Use this checklist to track a complete converted sales journey in a telecom retail setting. Guide consultants through each step from reviewing differentiation and live tariff tools to capturing customer data, selecting handsets, estimating data needs, demonstrating 4G, choosing network and tariff, recording product and transaction details, and closing the sale. Improve consistency, compliance, and customer experience across stores.
by Katie Thorp, from the CommunityDownloads: 10+Get - Template
CF LaserNetworks A55 Return
The CF LaserNetworks A55 Return form helps teams record details of duct and chamber inspections for telecom builds, including blockage locations such as tarmac, grass, concrete, gravel, and unmade ground, distances from chambers, duct references and lengths, traffic management requirements, route types including red route, bus lane, and cycle lane, number of bores and existing cables, rod sizes used, and required site photos. Capture A55 numbers, location references, contractor, and comments to streamline network issue reporting and remediation.
by Sean Sullivan, from the CommunityDownloads: 10+Get - Template
LTE Survey Checklist
This LTE survey checklist helps telecom teams plan and document LTE site readiness. Capture site details, indoor cabinet status including RBS, BBS, baseband space, power and PDU availability, SPD and breaker capacity, and battery counts. For each sector, record antenna jumpers, RRU space, earthing, cable trays, and required lengths for earth, DC, and fiber for 800 and 1800 bands. Attach zoomed-in and zoomed-out photos, PSU and cabinet photos, and remarks to standardize surveys and support efficient deployments.
by Team Leader Ericsson, from the CommunityDownloads: 10+Get - Template
Stonegate Sky Q Site Preparation Survey
This site preparation survey supports Stonegate venues upgrading to Sky Q. It guides engineers through assessing satellite dish location and LNB compatibility, access equipment needs, and existing feeds. Indoors, it captures Sky box locations and quantities, card numbers, available power and sockets, rack space for Sky Q, network switches, dSCR multiswitches, and DACs. Networking and video distribution are profiled across RF, DVB-T modulators, Wyrestorm NHD or matrices, Just Add Power, HDAnywhere, and Pulse8. The survey also covers AV rack and EPOS comms cabinet locations, cabling routes, trunking, patch panels, PDU availability, and counts of TVs and projectors, with space for photos and notable site constraints.
by Mark Dorney, from the CommunityDownloads: 10+Get - Template
ANSI/INFOCOMM 10:2013 AV Performance Checklist
This ANSI/INFOCOMM 10:2013 checklist provides comprehensive criteria to verify audiovisual system performance and compliance with design intent. It covers audio and video measurements, AV sync, control responsiveness, cabling and labeling, documentation and commissioning, electrical power and UPS, IT network readiness and security, operational handover, environmental and installation checks, serviceability, and wireless systems. Use it to confirm stability, quality, and regulatory adherence across all AV components before acceptance.
by João Xavier, from the CommunityDownloads: 10+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.