Esta plantilla de visita con diagnóstico WiFi guía a técnicos en campo para evaluar incidencias de conectividad en el cliente. Registra datos clave como IP y MAC del equipo, existencia de repetidores o boosters, estado de antenas exteriores, cobertura, potencia en dBi y evidencias fotográficas. Incluye verificación de firewall y antivirus, identificación de si el problema proviene del dispositivo del cliente o del sistema, y campos para detallar la incidencia y las acciones realizadas. También contempla horas de trabajo, facturación e instalación de equipos adicionales. Úsela para estandarizar inspecciones y acelerar la resolución de problemas de red inalámbrica.
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