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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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Site Survey: Transformation and CustomNet
This checklist supports ICT site surveys for network transformation and CustomNet deployments. Capture site details, access and inductions, MDF and NBN locations, and 4G signal testing. Document communications rooms, environmental controls, racks, PDUs, fibre and copper backbones, carriers, and power distribution. Record CustomNet phones and other OT services such as CCTV, EFTPOS, alarms, and PA. Plan WiFi and WAP installations, distances, drilling, and lifts. Conclude with onsite survey notes and a risk assessment.
by eng1 Allstar, from the CommunityDownloads: 10+Get - Template
Odeon Cinemas Satellite Site Audit Form
This Odeon Cinemas Site Audit Form is designed for auditing satellite TV reception and broadcast systems at cinema locations. It captures site details, reception levels at the receiver, and signal quality. Inspectors record dish location and access, take photos of the dish and receiver position, and note the mount type and any ballast or bolt checks. The form covers dish alignment, LNB type and skew, waterproofing of LNB and cable connections, satellite cable type, routing and ties, and connector types and quality. It also provides space for remedial work notes, general comments, additional photos such as receiver or cable routes, and engineer sign-off to ensure consistent maintenance and compliance across sites.
by iAuditor SCCI Alphatrack Ltd, from the CommunityDownloads: 10+Get - Template
Fibre Network Build Quality Audit Checklist
This telecoms quality assurance checklist helps field teams audit fibre network builds across poles, chambers and civils. Review OFDC placement and labeling, L1, L2 and L3 joints, EMU installs, aerial cable height, CP08 compliance, duct sealing, subduct depth, marker tape, trench backfill and reinstatement. It covers backhaul and spine links, PoP civils and contractor performance checks. Use it to capture locations, plant IDs, contractors, corrective actions and ensure work meets Openreach and PIA standards.
by Dan einon, from the CommunityDownloads: 10+Get - Template
Training and Competency Assessment Record
This Service Delivery Record of Training and Competency Assessment template is designed for telecom field operations teams installing fiber to the premises. It guides assessors through pre-installation preparation, verification of route, MST and wayleaves, customer planning, and POWRA completion. Task sections cover underground works (rodding and roping ducts, cable pulling, labeling, MST testing), working at height on poles and ladders, external and internal property work, and greenfield sub-duct installation. It includes testing and remediation, customer service checks, and post-installation documentation. A conclusion section records overall competency, improvement actions, and both observer and engineer signatures.
by Michael Knight, from the CommunityDownloads: 10+Get - Template
Fibrewave HSEQ Site Inspection Checklist
This HSEQ site inspection checklist from Fibrewave Installations Ltd helps teams assess fiber optic installation quality and safety. It covers excavation and reinstatement to HAUC and NRSWA specifications, cabling and duct management to BT requirements, equipment calibration and fiber splicing practices, and MDU build checks such as catenary wire, clamps, and splitters. Environmental controls include spill prevention, dust and noise management, and CoSHH compliance. Site management items span permits, risk assessments, barriers, signage, welfare, and detection tools. Health and safety topics include PPE, safe digging, shoring, plant and lifting inspections, first aid, eyewash, fire extinguishers, manual handling, vibration tracking, and housekeeping.
by David Burton, from the CommunityDownloads: 10+Get - Template
Telecom Site Maintenance Checklist
This telecom site maintenance checklist helps field technicians standardize inspections across headends, fiber cabinets, MDUs, and remote shelters. Verify generator oil and coolant, drain fuel-water separators, inspect belts, top off diesel, and record run time. Confirm battery water levels and CCA, test alarms and the NOC notification process, and ensure proper labeling. Review shelter integrity, roof and door seals, and apply sealant where needed. Test HVAC heating and cooling, thermostat settings, and Bard alarm relays. Capture photos, note issues, and add technician and supervisor signatures to document compliance and keep critical network sites online.
by Richard Hogue, from the CommunityDownloads: 10+Get - Template
NSG Site Survey Template - SCCI Alphatrack
This NSG Site Survey template for SCCI Alphatrack and Linney supports planning and documenting digital signage installations. Capture screen locations, sizes, and mounting types, confirm power availability, and define CAT6 network connections and switch ports. Record cable routes, trunking or conduit needs, access equipment requirements, and time estimates. Includes comprehensive internal works risk assessment covering working at height, MEWP operation, dust and asbestos exposure, electrical safety, manual handling, and public area controls. Finish with photos, site details, and client and engineer sign-off.
by iAuditor SCCI Alphatrack Ltd, from the CommunityDownloads: 10+Get - Template
MW Non-Negotiables Checklist
This MW Non-Negotiables checklist helps telecom retail stores uphold essential standards that drive results. Review store look, sound, and feel; customer greetings; staffing for success; and awareness of key KPIs including YoY, AAL, HS conversion, upgrade percentage, accessory profit, NBA, TEP, and SPS. Confirm daily plans are delivered by the store manager, outbound activities are underway, and event planning is scheduled. Verify sales happen on the floor, quality open-ended questions are used, referral and quote sheets are offered every time, and proper attire is worn. Track Salesforce calls, set upgrade and new appointments, route CL leads, and ask every customer key qualifying questions.
by Jason Phillips, from the CommunityDownloads: 10+Get - Template
Telecom Technician Tools Checklist
Use this telecom technician tools checklist to verify van and personal kits are complete before jobs. Items include cordless drill and batteries, screwdrivers, tone tester, CAT6 cable crimpers, Krone punch-down tool, measuring tools, short and tall ladders, fiber prep tools (stripper, scissors, scope kit), splicer and charger, duct cutters, test phone, head torch, and tool bag. Capture photos of critical assets like the splicer and tool bag, and note worn or missing items. Ideal for routine audits and readiness checks under BRS workflows.
by Adam Jacob, from the CommunityDownloads: 10+Get - Template
Job Sheet and Sign Off Form
This Job Sheet and Sign Off template helps field engineers and site teams record essential details from pre work checks through final customer acceptance. Capture on site risk assessment items such as falls from height, excavations, dust, asbestos, and public safety. Document installation details for network cabling and related works, including trunking fitment, data outlet testing, ceiling tile reinstatement, hole repairs, and site clean up, with photo evidence. Conclude with sign off and acceptance completed alongside a site representative, including names, titles, and engineer details, ensuring a clear, auditable record of completed works.
by Simon Bonham, from the CommunityDownloads: 10+Get - Template
IHS Monopole QA Checklist
This IHS Monopole QA checklist supports quality assurance for telecom monopole sites. Inspect the tower access door, locking mechanism, and alignment; confirm required 6mm hole placement near the lock; verify grinding, welding, and treatment steps; and apply cold galvanizing or paint per IHS specifications. Check that shear-off nuts are removed, bolts are flush cut and tack welded, and supplied chains and hardware are installed correctly. Validate LED indicator visibility, lock operation, and site security. Capture an overall site video, document ABLOY lock screenshots, and record the return of any existing locks. Use this form to log issues, attach evidence, and ensure standards compliance across installations.
by Technical SC, from the CommunityDownloads: 10+Get - Template
ASHA Onsite Stock Audit Checklist
This ASHA Onsite Stock Audit checklist helps telecom field and warehouse teams verify block upgrade inventory across warehouse and van stock. Record counts for dSCR splitters, line amps, power inserters, MDU components, and optical GTUs, track serial numbers, and document remote stock audit procedures. Confirm storage security and condition, attach photos, and log outstanding actions to keep inventory accurate and compliant.
by Chris Woods, from the CommunityDownloads: 10+Get - Template
Public Address Commissioning Report
Use this Public Address (PA) commissioning report template to validate AV and PA systems. Capture network type and configuration, control system models and touch panels, DSP brand, speaker zones and tapping, microphone counts and tuning, required bell and emergency tones, and QA steps. Log defects, RMA details, dates, photos, and upload final files to SharePoint for a complete handover.
by James Taylor, from the CommunityDownloads: 10+Get - Template
COEI Installation Daily Log
Document daily COEI work across telecom and network installations. Capture project name, client, date, and preparer, then log personnel on site and percent complete. Track tasks including delivery, inventory, rack and chassis mounting and grounding, power runs and stitching, terminations to equipment and FAP or BDFB, fiber and Cat 5 installs, TTU, and labeling. Summarize daily activities and add site cleanliness photos for clear handover and QA. Ideal for central office and data center teams standardizing shift reports and progress updates.
by Jason Tello, from the CommunityDownloads: 10+Get - Template
FTTH G Network Power Test Walk-Off Report V1.2
This FTTH G Network walk-off report outlines Phase 1 IOLM and Phase 2 testing, plus Phase 1.5 when PIA is pending. It details fitting splitters at DPs, splicing to a bulkhead with patch leads, and power testing one in eight through splitters using a local generator. The guide covers preparing the comms cabinet, installing split trays, and testing local cabling when the BT circuit is not in place. Patch leads are left ready for ITS or 4th Utility to complete PIA, patching, and final verification. Photo evidence of comms cabinet and DP patching is required.
by Adam Gilbert, from the CommunityDownloads: 10+Get - Template
SCCI BT WiFi Installation Sign Off for Costa Coffee
This installation sign off template is used by SCCI engineers to commission BT WiFi at Costa Coffee sites. It captures site details, BT Smart Hub location, number and placement of access points, speed test results, data cabling lengths, MAC and serial numbers, and evidence photos. It also covers EE 4G hub setup, shelves, PDUs, switches, POE units, patch cables, labels, tidy cable management, and trunking checks. The workflow includes emailing required images and records to BT SCR, documenting snagging items, and completing customer and engineer sign off including SCCI clearcode and time logs.
by Andy Holland, from the CommunityDownloads: 10+Get - Template
4Fibre Build Walk-Off Report – Phase 1 (SCCI V1.0)
This Phase 1 build walk-off report template supports 4Fibre SCCI projects during telecom fiber build and installation. Capture key site details including postcode, job reference, access requirements, number of dwellings and floors, and entrance photos. Document system data such as DP numbers and locations, served properties, POE locations, and cable routes. Record whether trunking, hatches, or fibre tube were installed, with guidance on fire clips and sealing penetrations. Attach photos, red line drawings, add notes, and complete final sign-off.
by Nelio Goncalves, from the CommunityDownloads: 10+Get - Template
Civils and Cable Audit Checklist
This Civils and Cable audit checklist supports telecom field teams delivering network build and maintenance works. Verify risk assessments, PPE compliance, operator qualifications SA001 and SA002 with SWQR S3 to S7, and access to safe dig prints. Inspect live site controls including Chapter 8 signage, barriers, safety zones, traffic management, pedestrian walkways, and courtesy boards. Check reinstatement quality such as bedding sand, backfill materials, Type 1, edge sealant, marker tape, and BT chamber entries. Review equipment readiness including CAT 4 with generator, cable dispenser, A frame, guides, lubricant, and vehicle suitability. Capture photos, highlight good practice, and record auditor sign off.
by Aaron Kirby, from the CommunityDownloads: 10+Get - Template
Video Conferencing Room Onboarding Checklist
Use this step by step checklist to onboard and install video conferencing rooms. Record asset details for codecs, touch panels, booking panels, and displays; track data outlets and switch ports; document decommissioning and installation tasks; add photos; and run thorough testing. Verify speaker and microphone levels, camera tracking, content sharing, calendar integration and one button to join, call quality, and BYOD modes including HDMI and USB C. Capture notes, improvements, and obtain technician and customer sign off.
by Shane Bollard, from the CommunityDownloads: 10+Get - Template
HBB Connection Sign Off Checklist
Use this HBB connection sign off to close out home broadband installations with quality control. Confirm the advisor completed the customer checklist, explained each item clearly, avoided encouraging cancellations, and addressed positives and negatives of the sale. Capture notes on service improvements, verify customer satisfaction, and collect signatures from the advisor and auditor to finalize the connection.
by Noreen Aslam, from the CommunityDownloads: 10+Get - Template
Esprit Digital AU POD Cleaning Checklist
This field service checklist guides technicians through cleaning and inspecting Esprit Digital POD units. Record site and asset details, document dust with photos, and complete 24 cleaning steps. Assess kick panels, fan trays, side panels and plastics, and doors for damage such as scratches and dents. Check displays for pixel damage and screen burn, verify router signal lights, antenna seating, LEDs, fans, sensors and NFC tags. Confirm screen alignment and content playback, attach photos, add notes, and complete support sign off.
by John Mulder, from the CommunityDownloads: 10+Get - Template
Site Support and Training Sheet
This Site Support and Training Sheet helps field technicians and supervisors document site visit details, reasons for support, and the work being completed, including civil or internal tasks. It captures health and safety checks, PPE training, standards compliance, and technical training across fiber installation, duct jointing, trenching, blowing, reinstatement, and fault finding. It also includes vehicle and traffic management checks, plant and equipment training, systems training (e.g., SimPRO, WebMaps, iAuditor), competency assessment, and acknowledgment fields for manager and technician sign-off.
by Matt Pretorius, from the CommunityDownloads: 10+Get - Template
Tools Inventory Checklist
This tools inventory checklist helps teams catalog and manage equipment across drawers or storage locations. Track connectors like Ethercon, PowerCon, and OpticalCon, industrial items such as eyebolts, threadlocker, and lockout tags, plus consumables like Sharpie markers and spare blades. Record quantities, specify models, flag purchase needs, and standardize stock checks for AV production, broadcast, and maintenance operations. Use it to prevent stockouts, support safety practices, and keep racks and toolkits organized.
by Martin Enecoiz, from the CommunityDownloads: 10+Get - Template
POWRA Checklist for Telecom Field Operations
This Point of Work Risk Assessment checklist helps telecom field engineers identify hazards and apply controls before and during tasks. It covers surveys, overhead and underground installations and faults, internal faults, working in highways and chambers, manual handling, gas monitoring, lone working, and biohazards. It includes detailed controls for streetworks setup, drilling, loft access, working at height on poles, MEWPs, splicing, sub-duct installation, and cable blowing operations. Weather and lighting considerations, PPE, equipment checks, and team sign-off ensure safe, compliant work.
by Josh Ramday, from the CommunityDownloads: 10+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.