This Service Delivery Record of Training and Competency Assessment template is designed for telecom field operations teams installing fiber to the premises. It guides assessors through pre-installation preparation, verification of route, MST and wayleaves, customer planning, and POWRA completion. Task sections cover underground works (rodding and roping ducts, cable pulling, labeling, MST testing), working at height on poles and ladders, external and internal property work, and greenfield sub-duct installation. It includes testing and remediation, customer service checks, and post-installation documentation. A conclusion section records overall competency, improvement actions, and both observer and engineer signatures.
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