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MW Non-Negotiables Checklist

by Jason Phillips, from the Community

Downloads: 10+
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This MW Non-Negotiables checklist helps telecom retail stores uphold essential standards that drive results. Review store look, sound, and feel; customer greetings; staffing for success; and awareness of key KPIs including YoY, AAL, HS conversion, upgrade percentage, accessory profit, NBA, TEP, and SPS. Confirm daily plans are delivered by the store manager, outbound activities are underway, and event planning is scheduled. Verify sales happen on the floor, quality open-ended questions are used, referral and quote sheets are offered every time, and proper attire is worn. Track Salesforce calls, set upgrade and new appointments, route CL leads, and ask every customer key qualifying questions.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .