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Hospitality
Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.
Browse Hospitality
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Sonic Stall Mystery Shop Checklist
Use this Sonic stall mystery shop checklist to assess quick service restaurant performance across speed, service, and product quality. Evaluate speaker and delivery times, greeting and friendliness, eye contact, and suggestive selling. Check uniform and appearance compliance, order confirmation and cost communication, and receipt handling. Verify order accuracy, proper burger build, and the temperature and taste of entrees, sides, and beverages. Confirm condiments, napkins, utensils, straw, and mint are provided, and that a thank you or closing is given. Capture ticket numbers and note any issues or comments to support consistent guest experiences and operational standards.
by Eli Boyatt, from the CommunityDownloads: 80+Get - Template
Sonic Drive-In Monthly Operations Report Checklist
This monthly report template helps Sonic Drive-In teams assess operations across key areas: exterior cleanliness, speed of service, food quality, interior sanitation, customer service, and standard procedures. Capture production and tray times, verify deployment charts, temperature and meat logs, and packaging standards, and review OSAT and Mystery Shop details. Use it to document issues, coach teams, and drive consistent, measurable performance improvements.
by Robin Lewis, from the CommunityDownloads: 80+Get - Template
Premium Landside Audit - The First Wing v1.1
Core functions our customers will expect to be working well.
by Adrian Cole, from the CommunityDownloads: 80+Get - Template
MHA 2015: Evaluación NMX-F-605-NORMEX
Checklist en español basado en la NMX-F-605-NORMEX-2015 para diagnosticar el Manejo Higiénico de Alimentos en establecimientos. Cubre recepción y almacenamiento, manejo de químicos, refrigeración y congelación, áreas de cocina y servicio, preparación segura, control de temperaturas, agua y hielo, sanitarios para empleados, manejo de basura, control de plagas y prácticas del personal. Útil para auditar restaurantes, comedores y servicios de alimentos, mantener registros, cumplir requisitos normativos y fortalecer la inocuidad alimentaria.
by Ana Gabriela Gardea, from the CommunityDownloads: 80+Get - Template
Hotel Camino Real Polanco México Check List Cocinas Y Bares
Use Esta Plantilla Para Auditar La Cocina Y Los Bares
by Edgar Pineda, from the CommunityDownloads: 80+Get - Template
Fire Risk Assessment Review Checklist
This Fire Risk Assessment Review checklist helps teams systematically review fire safety across hospitality venues and other workplaces. It covers the suitability of the existing fire risk assessment, documentation and certifications, signage, staff fire training and drills, firefighting equipment, detection and alarm systems, emergency lighting, fire doors, exit routes and assembly points. Industry-specific sections address kitchen hazards, extraction systems and cut-off points, along with storage, plant rooms and other observed risks. Use this template to verify controls, record faults and corrective actions, and ensure ongoing compliance and a safer environment for staff and guests.
by Michael Huber, from the CommunityDownloads: 80+Get - Template
Checklist Gerente de Cine: Revisión Diaria
Checklist operativo diario para gerentes de cine de la cadena Cinemark. Cubre presentación general del lobby y salas, limpieza y seguridad, funcionamiento de pantallas, ATM y menú boards, control de inventario y stock en confitería, fechas de vencimiento y calidad de productos, procedimientos de dinero y conciliaciones, revisión de proyectoras y sala de proyección, estado de baños y áreas de staff, y asignación y cumplimiento de tareas del equipo. Incluye verificación de promociones, registros fotográficos y controles para asegurar el estándar de servicio y el cumplimiento de la misión del complejo.
by Rodrigo Contardo, from the CommunityDownloads: 80+Get - Template
PB FSA - Food Safety Audit - 2017 - V 2.0
Comprehensive representation of the Taco Bell CORE Operations Audit for 2016, includes Food Safety Evaluation
by Chad Presley, from the CommunityDownloads: 80+Get - Template
Лайн чек ресторана
Этот лайн чек предназначен для контроля работы витрин и холодильников, температурного режима, сроков хранения и качества ингредиентов. Чеклист охватывает молочные продукты, сыры, мясо, рыбу, овощи, соусы, десерты и напитки, а также требования к морозильной камере. Используйте его для ежедневных проверок, чтобы поддерживать безопасность пищевых продуктов, предотвращать порчу и соблюдать стандарты в кафе и ресторанах.
by F 24, from the CommunityDownloads: 80+Get - Template
Clean Food Good Taste Checklist
Use this Clean Food Good Taste checklist to audit food service hygiene and sanitation. It covers preparation and cooking areas, surfaces and equipment, approved additives, raw and cooked food separation, temperature control for cold storage, storage heights, serving protection, utensil cleaning and storage, water and ice handling, waste and grease management, drainage, staff hygiene and protective clothing, handwashing, wounds and illness exclusions, and toilet cleanliness. The template also includes bacterial inspection using test kits, with guidance on sampling frequency for food, utensils, and food handlers. Capture observations, add media, assign actions, and record acknowledgments from auditors and site representatives.
by Buranee Jurajambok, from the CommunityDownloads: 80+Get - Template
JITB Guest Experience Review Checklist
This Jack in the Box guest experience review checklist helps evaluate end‑to‑end service and operations across the drive‑thru, dining room, back of house, and exterior. Assess greet times, order taking, friendliness, and exceptional service. Verify order confirmation, sauces and condiments, bag accuracy, receipts, and beverage standards. Check food quality for fries, burgers, tacos, crispy chicken, packaging, breads, and holding cabinet temperatures. Review quick service times, rush readiness, staffing and workstation deployment, and PIC leadership. Inspect dining room cleanliness, uniforms, restrooms, and ambiance, plus exterior signage, parking, landscaping, and drive‑thru equipment. Confirm training systems and certification for current promotions.
by Vinodh Bahuleyan, from the CommunityDownloads: 80+Get - Template
645 CQSMA Training
To retrain or refresh staff knowledge on all aspects of CQSMA and how to deliver good customer service.
by Steph Robinson-Lundy, from the CommunityDownloads: 80+Get - Template
Hygiene Health and Safety Audit
This hygiene health and safety audit checklist helps hospitality teams review kitchen hygiene and food safety across operations. It covers personal hygiene, delivery checks, stock rotation and storage, chilled storage and labeling, food preparation separation, cooking temperatures, cooling and reheating, freezing practices, cleaning and sanitiser use, and kitchen record keeping. It also includes training records, pest control, recent inspector visits, risk assessments for staff and tasks, fire safety testing and equipment, noticeboard compliance, hazard spotting and bar spirit controls. Use it to verify compliance and drive corrective actions.
by Michael Huber, from the CommunityDownloads: 80+Get - Template
Bakery Weekly Deep Dive Checklist
Use this weekly deep dive checklist to audit bakery safety and operations. Review manual handling, floors, freezers and chillers, mixers and ovens, slicers and moulders, knives and carton cutters, PPE, and chemical handling. Verify visitor controls, electrical appliance testing, storage and lighting, fire equipment, first aid kits, and signage. Inspect trolleys and pallet jacks, hot plates and microwaves, self-serve cases, and RF gun safety. Confirm training records, emergency awareness, and hazard reporting to maintain compliance and reduce risk.
by Grant McEwan, from the CommunityDownloads: 80+Get - Template
Employee Interview Checklist
This employee interview template is designed for hospitality teams hiring servers, bartenders, kitchen staff, and other front and back of house roles. Capture candidate details, availability by day, hours, work-life constraints, and scheduling flexibility. Assess hygiene, grooming, attire, and overall presentation. Record applicant questions, comments, and a final evaluation to support consistent, compliant hiring across restaurants, bars, casinos, and venues.
by Rob Horrocks, from the CommunityDownloads: 80+Get - Template
Аудит по работе с персоналом
Подробный чек-лист для аудита работы с персоналом в ресторане. Включает беседы с новичками и опытными сотрудниками, оценку знаний по системам LZ, GES, OSAT, ROCC и BSC, проверку тренеров и менеджеров, планов обучения, SMART-целей, IDP и мотивационных программ. Охватывает набор и отбор, локальный рекрутинг, удержание и условия для персонала, графики, встречи и протоколы, наглядные материалы и стандарты формы. Подходит для сетевых и франчайзинговых ресторанов, помогает повысить качество обучения, вовлеченность и стабильность команды.
by Nikita Tikhonov, from the CommunityDownloads: 80+Get - Template
FSSC 22000 Internal Audit Checklist
Use this FSSC 22000 internal audit checklist to assess readiness for certification and strengthen your Food Safety Management System. The template aligns with ISO 22000 and sector PRPs, including ISO/TS 22002-1 (food manufacturing), ISO/TS 22002-4 (food packaging), ISO/TS 22002-3 (farming), and PAS 222 (feed). It covers construction and layout, utilities, waste, equipment hygiene and maintenance, supplier and material control, cross-contamination and allergen management, cleaning and sanitation (including CIP), pest control, personnel hygiene, rework, recall and withdrawal, storage and transport, product information, and food defense, biovigilance, and bioterrorism. Ideal for internal auditors and quality teams in food manufacturing, packaging, and agricultural operations to identify gaps and track corrective actions.
by Oumaima Mahmouche, from the CommunityDownloads: 80+Get
Keep hospitality safety and quality standards consistent, every shift
Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.
Operational efficiency is key to customer satisfaction
Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.
Here are a few ways these resources support day-to-day hospitality operations:
Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.
Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.
Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.
Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.
All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.