Content Library - Templates & Courses

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78 results

Template
Restaurant Mystery Shopper Checklist
This restaurant mystery shopper checklist guides a full dining audit from arrival to farewell. Evaluate greeting and seating, menu presentation …
by Charlotte Finegan, from the Community
Downloads: 70+
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Template
SOAR Mystery Shopper Questionnaire
This document is a detailed quality assessment form designed to evaluate Sonic Drive In restaurant locations. It covers multiple aspects …
by Alex Marizcurrena, from the Community
Downloads: 40+
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Template
Restaurant Mystery Shopper OMG Experience 2019
This restaurant mystery shopper template helps evaluate the full guest journey, from arrival and seating to payment and farewell. Assess …
by Charlotte Finegan, from the Community
Downloads: 30+
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Template
Restaurant Mystery Shopper: High Five Experience
This Restaurant Mystery Shopper checklist helps evaluate the full guest journey, from arrival and seating to drinks, starters, mains, desserts …
by Charlotte Finegan, from the Community
Downloads: 20+
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Template
UK Mystery Shopper Scoring System 2018
This UK Mystery Shopper Scoring System template helps evaluate customer experience in cafes and retail food shops. Score exterior and …
by Angela Zhao, from the Community
Downloads: 20+
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Template
Wawa Mystery Shopper Survey Template
Evaluate the in-store customer experience at Wawa with a structured mystery shopper survey. This template covers greeting and friendliness …
by Matt Ayers, from the Community
Downloads: 20+
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Template
Italian Mystery Shopper - Bravo Experience 2019
Use this Italian Mystery Shopper checklist to assess the Bravo restaurant experience end to end. Capture arrival and seating times …
by Charlotte Finegan, from the Community
Downloads: 20+
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Template
Cafe Mystery Shopper Survey
Use this cafe mystery shopper survey template to evaluate a guest’s end-to-end experience in your cafe. Assess …
by Lauren Valenti, from the Community
Downloads: 20+
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Template
Didsbury Mystery Shopper Checklist
Use this Didsbury Mystery Shopper checklist to evaluate a wine shop customer journey end to end. Review exterior presentation, cleanliness …
by Charlotte Bannon, from the Community
Downloads: 10+
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Template
Fiiz Mystery Shopper Audit Checklist
Use this Fiiz mystery shopper audit checklist to assess first impressions, service quality at the till and bar, drink preparation …
by ethan morgan, from the Community
Downloads: 10+
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Template
Restaurant Mystery Shopper Template and Checklist
Use this Restaurant Mystery Shopper Template to assess the full dining experience across atmosphere, food service and accommodation, staff professionalism …
by Jeanne Luddeni, from the Community
Downloads: 10+
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Template
LBO Mystery Shopper Report Template
Evaluate customer experience in licensed betting offices with this undercover mystery shopper checklist. Record visit details, staff friendliness and acknowledgment …
by Steph Cave, from the Community
Downloads: 10+
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Template
Retail Mystery Shopper Checklist
This Retail Mystery Shopper Checklist helps evaluate store presentation and customer experience from entrance to checkout. Assess parking and entrance …
by Cody Bro, from the Community
Downloads: 0
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Template
General Mystery Shopper Checklist
This General Mystery Shopper Checklist helps evaluate end-to-end customer experience across retail or service locations. Inspect parking and …
by Nicholas Hans-Barker, from the Community
Downloads: 0
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Template
Freshippo Mystery Shopper Checklist
Use this Freshippo mystery shopper checklist to evaluate the full in store experience. Review first impressions and entry, store environment …
by Zaigao Bo, from the Community
Downloads: 0
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Template
Hotel Mystery Shopper Checklist
Use this hotel mystery shopper checklist to assess service quality and brand standards across the entire guest journey. Inspect arrival …
by janvier josias, from the Community
Downloads: 0
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Template
Takeaway Mystery Shopper Checklist for Bents Garden Centre
Use this mystery shopper checklist to evaluate the takeaway retail experience at Bents Garden Centre's wine shop. It guides …
by Charlotte Bannon, from the Community
Downloads: 10+
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Template
PJ IRL Mystery Shopper Checklist 2019
The PJ IRL Mystery Shopper 2019 template is designed for restaurant and pizza audits. It guides evaluators through pizza size …
by Julie Carroll, from the Community
Downloads: 10+
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Template
HI Retail Mystery Shopper Checklist
This retail mystery shopper checklist helps evaluate the end-to-end in-store experience. It covers entrance and counter cleanliness …
by Clinton Hulena, from the Community
Downloads: 10+
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Template
MADO UAE Mystery Shopper Checklist
Use this MADO UAE mystery shopper checklist to assess the entire guest journey in a restaurant setting. Evaluate approach and …
by Sameh Alghebari, from the Community
Downloads: 0
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Template
Home Delivery Mystery Shopper Checklist
Use this home delivery mystery shopper checklist to assess the end-to-end customer experience for restaurant and QSR orders …
by Matt Hale, from the Community
Downloads: 0
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Template
TDM 225 Hotel Mystery Shopper Observation Tool
Use this while visiting your chosen establishment to discreetly collect data related to your experience.
by Claire McWilliams, from the Community
Downloads: 70+
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Template
Hotel Mystery Shopper Observation Tool 2019
This hotel mystery shopper observation template helps evaluate the full guest journey and property standards. Assess pre-visit research, website …
by Claire McWilliams, from the Community
Downloads: 50+
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Template
Delivery Telephone Order Mystery Shopper
Use this mystery shopper checklist to evaluate delivery telephone order performance in a restaurant setting. Verify that the CSR answers …
by Joanne Briggs, from the Community
Downloads: 10+
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