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SOAR Mystery Shopper Questionnaire

by Alex Marizcurrena, from the Community

Downloads: 30+
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This document is a detailed quality assessment form designed to evaluate Sonic Drive In restaurant locations. It covers multiple aspects of restaurant operations including initial lot inspection, drive-thru efficiency, order accuracy, food quality, service timing, employee appearance and behavior, facility cleanliness, and customer service standards. The form includes specific sections for evaluating vehicle counts, order processing times, food temperature and quality, employee uniform compliance, restroom maintenance, and overall customer experience. It serves as a comprehensive tool for maintaining consistent service standards across Sonic restaurant locations and ensuring high-quality customer experiences.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.