JITB - OEA: Drive-Thru and Exterior

A detailed inspection checklist for drive-thru restaurant operations focusing on multiple key areas of quality assurance and service delivery. The guide covers exterior maintenance including building cleanliness, signage, and landscaping; drive-thru operational standards including customer service timing and accuracy; food quality metrics including temperature and presentation; and employee standards including uniform compliance and customer interaction. This comprehensive evaluation tool ensures restaurants maintain high standards in facility appearance, service efficiency, food quality, and customer experience. Special attention is given to ADA compliance, POP materials, order accuracy, and speed of service benchmarks, making it an essential resource for restaurant quality management.

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