JITB - Guest Experience Review - No Scoring

This comprehensive assessment guide outlines detailed standards for restaurant operations, covering everything from food quality and service excellence to facility maintenance. It includes specific criteria for drive-thru operations, dining room service, food preparation, cleanliness standards, and team member performance. The guide provides precise measurements for food temperatures, service timing, and cleanliness requirements, while also detailing customer interaction protocols and facility maintenance standards. Key areas include quality assurance for food items, drive-thru efficiency, dining room presentation, exterior maintenance, and staff training requirements. This document serves as a complete reference for maintaining consistent restaurant operations and ensuring high standards across all service areas.

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