JITB - Operational Excellence Assessment
by Andrew Walpole, from the Community
A detailed operational excellence assessment (OEA) checklist designed to evaluate all aspects of restaurant operations. The document covers eight key areas: Drive-Thru, Exterior, Dining Room, Restrooms, Service Area, Kitchen, Prep/Storage, and Food Safety. Each section contains specific criteria for cleanliness, maintenance, customer service, food quality, safety protocols, and operational efficiency. The assessment ensures compliance with company standards, from customer interaction and food preparation to facility maintenance and safety regulations. This comprehensive evaluation tool helps maintain consistent quality across all restaurant operations while focusing on customer satisfaction, food safety, and operational excellence.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.