Use this MADO UAE mystery shopper checklist to assess the entire guest journey in a restaurant setting. Evaluate approach and meet at the entrance, menu presentation, staff grooming and name badges, overall ambience and cleanliness including restrooms, seating setup, water and beverage service, recommendations, and service speed across courses. Check accuracy of drinks, starter and main delivery times, table maintenance, dessert and coffee service, billing timeliness, farewells, and overall food quality and value. Ideal for hospitality teams aiming to monitor and improve service standards and guest satisfaction consistently across locations.
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