Restaurant Mystery Shopper Template and Checklist
by Jeanne Luddeni, from the Community
Use this Restaurant Mystery Shopper Template to assess the full dining experience across atmosphere, food service and accommodation, staff professionalism, and management presence. Record observations on cleanliness, ambiance, menu knowledge, order accuracy and timing, food quality and temperature, table resets, teamwork, and manager interaction. Log an overall visit rating, add comments, and note actionable recommendations to drive service consistency and guest satisfaction. Ideal for restaurant owners, managers, and quality teams looking to standardize evaluations, uncover issues, and improve operations with SafetyCulture.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.