Restaurant Mystery Shopper Template and Checklist
by Jeanne Luddeni, from the Community
Use this Restaurant Mystery Shopper Template to assess the full dining experience across atmosphere, food service and accommodation, staff professionalism, and management presence. Record observations on cleanliness, ambiance, menu knowledge, order accuracy and timing, food quality and temperature, table resets, teamwork, and manager interaction. Log an overall visit rating, add comments, and note actionable recommendations to drive service consistency and guest satisfaction. Ideal for restaurant owners, managers, and quality teams looking to standardize evaluations, uncover issues, and improve operations with SafetyCulture.
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About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.