Use this home delivery mystery shopper checklist to assess the end-to-end customer experience for restaurant and QSR orders. Capture delivery platform used, menu availability, driver handoff from insulated bags, tamper-evident seals, receipt labeling, drink separation and double-bagging, packing neatness, and order completeness. Confirm condiments and napkins, customization accuracy, and appropriate packaging (e.g., fries pods, ice cream handled separately). Record overall food quality and presentation and add comments.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
