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Mystery Shopper Drive Through Checklist

by nicholas meldrum, from the Community

Downloads: 20+
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This drive-through mystery shopper checklist helps restaurants evaluate every stage of the customer experience. Assess exterior cleanliness, queue management, order taking, staff presentation, engagement, and upselling. Capture wait times from speaker box to pickup, verify receipt and order accuracy, and note voucher handling. Review food presentation, freshness, and temperature, plus seating-area tidiness. Add photos and a receipt image, record standout team members, and provide overall recommendations.

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Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.