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Didsbury Mystery Shopper Checklist

by Charlotte Bannon, from the Community

Downloads: 10+
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Use this Didsbury Mystery Shopper checklist to evaluate a wine shop customer journey end to end. Review exterior presentation, cleanliness, merchandising and stock levels; assess staff visibility, acknowledgement, service, product knowledge, budget and pairing questions, and keg wine tastings. Capture recommendations, uniform, and name. Audit the till experience, account sign-up prompts, event mentions, gift services, wrapping, and farewells. Submit findings with a receipt photo for reimbursement and CX improvement.

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With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.