Monthly, Adam looks at the number of inspections that have been completed on each site. For example: if there were 10 audits and each receive a 100% conformant score, is this because that site is performing well or are they not inspecting it properly? iAuditor allows National Grid to share best practices with the rest of the business.
By drilling into areas of non-conformance, they can determine whether an issue is high or low risk, and whether they need to go out to site and resolve it immediately. With PowerBI, they can break down the data by different criteria and see areas of poor performance, potentially risky areas, or areas of good performance which can then be dealt with accordingly.
In addition, the PowerBI integration has highlighted gaps in their process and solved the problem of having a disjointed view. iAuditor’s API helps National Grid with high-level visibility so they can identify systematic issues before it affects the entire business.