“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”
Workplace Operations Platform
Retail Operations
Optimize resource management, unify your digital tools, and accelerate operational growth with the power of data across retail touchpoints.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Maintain brand standards
Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”
Maximize retail resource efficiency
Make the most of every resource while delivering exceptional customer service. Optimize workflow productivity with advanced employee tracking tools that align with peak hours and seasonal demand. Leverage automated shift management to reduce inefficiencies and enhance employee satisfaction. Streamline maintenance scheduling to ensure equipment uptime and prevent costly disruptions.
Amplify results via digital integrations
Make faster, smarter decisions by unifying your digital tools. Connect inventory systems, Customer Relationship Platforms (CRPs), and Business Intelligence (BI) tools to gain a holistic view of your operations. Leverage data from monitoring solutions like automatic sensors and Radio-Frequency Identification (RFID) scanners to optimize storage and logistic conditions.
Drive data-led growth
Accelerate revenue growth and stay ahead of the competition. Harness the power of data to track and enhance Key Performance Indicators (KPIs). Benchmark your operations performance against industry standards and identify areas for continuous improvement. Make informed decisions that reduce costs, enhance inventory management, and drive growth faster.
Drive improvement across your stores
Daily Operations Standardization
Customer Experience Enhancement
Risk Management
Team Productivity Optimization
Task Management Automation
Asset Utilization Optimization
Supply Chain Visibility
Shrinkage & Loss Reduction
Employee Engagement
Resource Allocation Optimization
Real-Time Incident Reporting
Multi-Location Inventory Management
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Explore retail resources & solutions
Template
Retail Store Audit Checklist
Efficiently standardize retail outlets and guarantee store compliance with digital retail store audit checklists.
Template
Retail Store Daily Checklist Template
Conduct a complete assessment of your retail store’s daily operations with a digital checklist.
Template
Store Operations Checklist
Optimize store operations for efficiency and profitability with a mobile platform.
Article
Retail Operations
Learn how streamlined retail operations can optimize your business’s efficiency and increase sales.
Article
Retail Management
Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.
Article
Operations Management
Learn why your organization or business should invest in designing your operations to increase production efficiency and enhance profitability.