SafetyCulture
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Workplace operations platform

Retail Management

Simplify retail operations, standardize workflows, and gain real-time insights to drive efficiency, compliance, and profitability at every store.

Two storekeepers using retail management software

SafetyCulture has helped businesses around the world achieve

50%

improved efficiency in training*
60%

increased audit efficiency*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a consistent customer experience

Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.

“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”

Enrique Espinoza
Process Improvement Manager for Lowe’s

Maintain brand standards

Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.

“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”

Simon McBurney
Senior Delivery Analyst, Coles Supermarket

Enhance retail efficiency using smart automation

Go paperless and eliminate human errors by automating workflows and setting task triggers. Streamline routine processes with real-time data collection, automated alerts, and smart sensors to reduce manual oversight and ensure consistency across locations. Proactively address issues and maintain operational excellence by gaining instant access to reports and actionable insights.

Empower frontline teams with real-time reporting

Give your teams the tools to identify and report issues as they happen. Log maintenance concerns, safety hazards, or stock discrepancies with just a few clicks to minimize downtime and ensure faster resolution. Foster a more collaborative and accountable workplace to contribute to improved customer experiences.

Act on improvement insights

Harness the power of data to refine your retail operations via advanced analytics for a clear picture of performance trends, recurring issues, and areas for improvement. Leverage insights to optimize staffing, improve inventory management, and streamline processes. Track performance across all locations using centralized dashboards, supporting better decision-making at both the store and corporate levels.

Drive improvement across your stores

Daily Store Operations

Shift Handovers

Store Compliance Audits

Sales Performance Tracking

Mystery Shopper Evaluations

Visual Merchandising Reviews

Employee Scheduling

Loss Prevention Monitoring

Performance Reviews

Store Opening and Closing

Customer Feedback Collection

Cross-Store Communication

Improve customer satisfaction today

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Explore retail resources & solutions

EHS

Health & Safety Management

Keep teams safe on the job while promoting a safety culture across your organization

GRC

Risk & Compliance

Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.

Quality

Operational Excellence

Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.

ESG

Environment & Sustainability

Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.

Explore retail resources & solutions

Template

Retail Store Audit

Efficiently standardize retail outlets and guarantee store compliance with digital retail store audit checklists.

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Retail Store Daily Checklist Template

Conduct a complete assessment of your retail store’s daily operations with a digital checklist.

Template

Mystery Shopper Checklist

Discreetly accomplish mystery shopper checklists and efficiently submit mystery shopper reports anytime anywhere.

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Retail Management

Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.

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Retail Operations

Learn how streamlined retail operations can optimize your business’ efficiency and increase sales.

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Retail Audits

Learn more about retail audits, their importance to retail management, and the best ways to conduct your own.

See how SafetyCulture can help your retail business

  • App Store
  • Google Play

Frequently Asked Questions

The software automates routine tasks, checklists, and workflows to improve efficiency and reduce manual errors. Real-time dashboards provide insights into store performance, allowing managers to make data-driven decisions. Task assignments and progress tracking help ensure that store operations run smoothly. This enhances productivity, reduces downtime, and maintains consistent retail standards.

Yes, the platform offers centralized control for managing multiple store locations with standardized processes. It provides real-time visibility into each store’s operations, inventory levels, and compliance status. Automated reporting and alerts help ensure consistency and quick decision-making across all locations. This simplifies management for retailers with large or geographically dispersed store networks.

Yes, the software system enables managers to create, adjust, and communicate employee schedules seamlessly. Employees receive instant notifications about shift assignments, changes, and time-off approvals. The system tracks attendance and workload distribution to prevent understaffing or overstaffing. This improves workforce efficiency, reduces scheduling conflicts, and ensures smooth store operations.

The platform enables retailers to set merchandising standards and verify compliance through digital checklists and audits. Managers can track planogram adherence, promotional execution, and store displays with real-time photo documentation. Automated alerts notify teams of non-compliance issues, allowing for immediate corrective actions. This ensures consistent branding, better product placement, and improved customer experience.

Yes, the software supports loss prevention by tracking security audits, monitoring inventory discrepancies, and identifying potential risks. It enables store teams to conduct regular inspections and report real-time incidents. Automated alerts and reports help detect theft, fraud, or operational inefficiencies early. This proactive approach minimizes losses and strengthens overall retail security.