“Using paper checklists, no one could see results of audits or the risks associated with poor processes. SafetyCulture allows us to see the results immediately and identify where we need to focus.”
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a consistent customer experience
Equip your teams with the tools and knowledge to deliver a great customer experience consistently. By streamlining processes and conducting timely retail audits, you and your teams can address problems faster, maintain high standards, and drive an efficient shopfloor, ultimately leading to happier customers.
Maintain brand standards
Deliver a great retail experience consistently by streamlining processes across all branches. Digitize brand standard assessments and training courses to communicate changes to operating procedures, visual merchandising, promotions, and more.
“Getting SafetyCulture platform out to 760+ shops, with so many employees was surprisingly easy. It’s not often you get that in a rollout of this magnitude. We rolled it out in a matter of weeks.”
Enhance retail efficiency using smart automation
Go paperless and eliminate human errors by automating workflows and setting task triggers. Streamline routine processes with real-time data collection, automated alerts, and smart sensors to reduce manual oversight and ensure consistency across locations. Proactively address issues and maintain operational excellence by gaining instant access to reports and actionable insights.
Empower frontline teams with real-time reporting
Give your teams the tools to identify and report issues as they happen. Log maintenance concerns, safety hazards, or stock discrepancies with just a few clicks to minimize downtime and ensure faster resolution. Foster a more collaborative and accountable workplace to contribute to improved customer experiences.
Act on improvement insights
Harness the power of data to refine your retail operations via advanced analytics for a clear picture of performance trends, recurring issues, and areas for improvement. Leverage insights to optimize staffing, improve inventory management, and streamline processes. Track performance across all locations using centralized dashboards, supporting better decision-making at both the store and corporate levels.
Drive improvement across your stores
Daily Store Operations
Shift Handovers
Store Compliance Audits
Sales Performance Tracking
Mystery Shopper Evaluations
Visual Merchandising Reviews
Employee Scheduling
Loss Prevention Monitoring
Performance Reviews
Store Opening and Closing
Customer Feedback Collection
Cross-Store Communication
Explore customizable solutions ready to meet your business needs
EHS
Health & Safety Management
Keep teams safe on the job while promoting a safety culture across your organization
GRC
Risk & Compliance
Identify, evaluate and mitigate risks to your teams and assets through greater visibility and a data-driven approach.
Quality
Operational Excellence
Optimize processes and drive productivity, greater efficiencies and quality products or services at scale.
ESG
Environment & Sustainability
Digitize SOP’s, reduce waste and adapt sustainability best practices the moment conditions change.
Explore retail resources & solutions
Template
Retail Store Audit
Efficiently standardize retail outlets and guarantee store compliance with digital retail store audit checklists.
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Retail Store Daily Checklist Template
Conduct a complete assessment of your retail store’s daily operations with a digital checklist.
Template
Mystery Shopper Checklist
Discreetly accomplish mystery shopper checklists and efficiently submit mystery shopper reports anytime anywhere.
Article
Retail Management
Know more about the basics of retail management, the responsibilities and skills of retail managers, and how retailers can optimize operations with best practices.
Article
Retail Operations
Learn how streamlined retail operations can optimize your business’ efficiency and increase sales.
Article
Retail Audits
Learn more about retail audits, their importance to retail management, and the best ways to conduct your own.
