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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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1,378 results- Template
AV System Certification for Gyms Cafeterias Stadiums
Use this AV system certification checklist to commission venue audio visual installations in gyms, cafeterias and stadiums. Verify multi channel loudspeaker systems for 70V and 8 Ohm, confirm audio and video sources route to all destinations, and record ambient sound levels. Inspect microphones, displays, projectors, and control interfaces for labeling, alignment, scaling and reliability. Review racks, cabling, terminations, labels and cooling, and complete administrative tasks and photo documentation before handover.
by Adrian Tobar, from the CommunityDownloads: 20+Get - Template
Clearvision Post Task QA Inspection (Version 2)
This post task quality assurance checklist supports telecommunications field installation work. It covers FTP and BUDI installation and cable management, fiber and conduit runs, ONT setup, VoIP connection checks, aerial lead deployment from premises to poles, and concrete micro-cut slot cutting. Inspectors can document trenching methods, reinstatement quality, cable hauling, draw tape replacement, and the use of approved materials. The form prompts for photos, site cleanliness, noncompliance details, customer satisfaction, and an audit rating out of 20 with a clear pass or fail outcome.
by Rhyan Reynon, from the CommunityDownloads: 20+Get - Template
FTTCS Closeout Photos
Use this FTTCS closeout photos checklist to document telecom construction completion using the N298 naming convention. Capture required images for trench depth and separation, boring pits and fill, seed and straw, grounding, SIAD and other hardware, cabinets and climate control, H frame and mounted enclosures, conduit placement and routing, and DC power plant and breakers. It also includes miscellaneous categories to ensure every required photo is recorded. Designed to standardize evidence collection for accurate, complete closeout packages and smoother handover.
by Chris Brown, from the CommunityDownloads: 20+Get - Template
FTTH CityFibre Install on Demand Pre-Survey
This FTTH CityFibre Install on Demand Pre Survey template helps field teams complete a thorough pre installation assessment for multi dwelling and similar sites. Record site and MA details, cabinet photos, number of dwellings and floors, access requirements and key types, and garden access. Document system information including how the MDU will be fed, whether civils are required, and the proposed route with photos. Capture risk items such as suspected asbestos and high risk building status, and add photos for the DP location, proposed cable route, and any areas of concern. List stock requirements with quantities and lengths, then sign off with notes and completion details.
by Andy Holland, from the CommunityDownloads: 20+Get - Template
Virgin Media Fire Stop Walkoff Checklist
This Virgin Media Fire Stop Walkoff checklist helps field technicians document fire stopping compliance during cable installations. Record the job address, client and technician details, capture photos of the building plaque, and verify installation requirements such as trunking, fire clips above doors and fire exits, and external wall runs. Inspect ceiling spaces for cable management using metal ties or banding, note any holes through fire barriers, and confirm all penetrations are sealed with approved fire sealant. Log locations of penetrations, the product name, and include a photo of the sealant’s data label. Add additional notes and obtain a qualified personnel signature to validate compliance.
by Nick Griffiths, from the CommunityDownloads: 20+Get - Template
Chamber and Pit Installation Field Completion Check
This field completion checklist guides technicians through chamber and pit installation for fiber networks. Verify pit positioning and excavation depths, base preparation, and duct entry alignment. Check pit internals for duct spacing, hole sizing, sealing, and starter ducts. Capture photos for layout, labeling, and surrounds. Confirm safe work sign-on, backfill and compaction, reinstatement, cleanliness, lid and bung placement, and correct labeling for manholes, splice enclosures, ducts, and fiber sheaths.
by quality assurance, from the CommunityDownloads: 20+Get - Template
Store Visit Report Checklist
This Store Visit Report template helps retail telecom managers assess store front presentation, POS compliance, COVID-19 protocols, cleanliness, security, and documentation. Inspect windows, signage, digital displays, uniforms, lighting, stock areas, and equipment; verify alarms, CCTV, safe, and key controls; and confirm required posters, PCI and cyber policies, FCA accreditation, and archiving. Capture photos, note issues, and assign actions to drive continuous improvement.
by Kirsty Andrews, from the CommunityDownloads: 20+Get - Template
HTS Subcontractor Safety Equipment Audit
This HTS subcontractor safety equipment audit guides field contractors through a bi annual compliance check of PPE, tools, vehicles and documentation. It covers WHS duties for PCBUs, SWMS, SDS access, electrical lockout procedures, wiremap testing, label making, vehicle readiness and mandatory height safety inspections to AS NZS standards. The checklist also verifies ladders and accessories, first aid kit contents, optional fire extinguisher, asbestos kit, and banned items. Contractors must complete all fields, attach required photos and export the signed audit PDF as instructed.
by Mark Gray, from the CommunityDownloads: 20+Get - Template
Contec Job Safety Analysis JSA
This Job Safety Analysis template from Contec helps teams plan telecom field work safely. It guides crews through site details, selection of safe work method statements, traffic management, elevated work platform checks, permits, weather and site conditions, electrical and noise hazards, and environmental requirements. Workers and visitors acknowledge hazards and controls before starting, with space for notes, rescue readiness, and sign off. Use it to document risks, controls, and compliance for network cabling and installation tasks.
by Kiru Thenesh, from the CommunityDownloads: 20+Get - Template
BT WiFi Survey for Bannatyne Health Spa
Use this BT WiFi installation survey template to plan and document access point placement and cabling for Bannatyne Health Spa. Capture proposed router locations, verify available power, measure cable lengths, map routes through risers or containment, and photograph AP sites across Gym, Cafe, and Spa areas. Record sign-off details, revisit needs, and customer ratings and comments, along with engineer notes and completion date. Ensure accurate labeling and a smooth network rollout.
by Victor Demuth, from the CommunityDownloads: 20+Get - Template
VSZ Copper Provisioning Quality Audit
Use this audit template to assess the quality of copper network provisioning for VSZ deployments. Verify service order completion, record network locations, and confirm service activation. Inspect MDF work, jumper routing and types, solder terminations, and cabinet standards. Check aerial, pillar, BDD, pedestal/internal terminals, and ETPs for correct connectors, labeling, sealing, slack, and security. Ensure unused pairs are capped, foam bungs fitted, and site left tidy. Includes guidance on escalation procedures and NTS test results.
by Andrew Goodman, from the CommunityDownloads: 20+Get - Template
NBN Lead-in and Cabling Installation Checklist
Use this NBN cabling installation checklist to assess underground and aerial customer lead-ins, single-dwelling PCD setup, and multi-dwelling connections and construction. Verify conduit depth, riser pipes, separation from other services, correct RG6/RG11 cable types, heat shrink, moisture seals, and drip loops. Check PCD placement, covers, connectors, isolators, splitters, and amplifiers, and confirm labeling for power blocks, feeders, and earth wires. Capture issues as minor or major, attach photos, and document locations and personnel. Improve compliance, site safety, and quality across telecom installations.
by Chris Solyk, from the CommunityDownloads: 20+Get - Template
North 01 Q Install Post Check
This post-installation checklist helps team managers and engineers verify Sky Q installations on site. It covers dish and IF cable quality, compression connectors, TV resolution setup at 1080p, enabling parental settings, and confirming connectivity and mesh performance across main and mini boxes. It also guides on using the Chrome app for diagnostics, improving streaming by optimizing router or booster placement, and ensuring customers have the Sky Services and Sky Q apps installed and demonstrated. Use this checklist to deliver consistent quality, capture feedback to the engineer, and escalate to Q Tech when needed.
by Philip Burr, from the CommunityDownloads: 20+Get - Template
Service NPS Audit Checklist
This Service NPS Audit checklist helps evaluate customer experience in telecom retail stores. Review greetings, empathy, use of systems, reasons for visit like billing queries or SIM replacement, resolution status, and NPS card usage. Capture comments, photos as evidence, and collect advisor and auditor signatures for quality assurance.
by Noreen Aslam, from the CommunityDownloads: 20+Get - Template
FTTH Build Walk Off Report and Power Test
This FTTH CityFibre build walk off report and power test template helps telecom field engineers record and verify fiber installation quality. Capture site and postcode, job reference, walk off engineer, date, access requirements, site information, number of dwellings and DPs, dwelling numbers, and photo of the red line drawing. Document optical power testing at 1310, 1550, and 1625 nm with results, notes, and pass fail outcomes. Complete sign off with names and additional information to support commissioning, compliance, and quality assurance.
by Andy Holland, from the CommunityDownloads: 20+Get - Template
UFF Residential Wiring Repair Completion Form
Use this completion form to document residential premises wiring repairs for UFF jobs. Record customer details, job and reference IDs, work performed, photos, faults and locations such as jack point, internal cabling copper or fibre, patchcord and ONT. Note any variations from the original request, customer contact attempts, and completion codes. Capture technician names and signatures to confirm service completion and maintain accurate field service records.
by quality assurance, from the CommunityDownloads: 20+Get - Template
Sprint Dealer In-Store Assessment
This Sprint Dealer In-Store Assessment checklist helps evaluate dealer store compliance and performance. Review demo device management and functionality, verify inventory against required device lists, and confirm accurate device and accessory pricing. Assess merchandising and planogram execution, ensure current marketing materials and removal of outdated signage, and check data security practices for customer information. Evaluate staffing levels and scheduling, verify completion of required trainings, and confirm proper capture of e-signatures. Use this template to identify deficiencies and align stores with company standards.
by Nicole Lee, from the CommunityDownloads: 20+Get - Template
UCG Field Manager Technician Audit
Use this field manager audit to assess telecom technicians and vehicles. Verify mandatory fibre tools such as fusion splicer, FIP tester, power meter, air compressor, and safety equipment. Check PPE, ladders, signage, and site barriers. Confirm vehicle condition, WoF and Rego, tyres, cleanliness, and correct branding. Capture serial numbers, photos, and compliance evidence, and note additional tooling needs. Record technician details, dates, and an overall summary.
by Jacques Kleynhans, from the CommunityDownloads: 20+Get - Template
Telecom Site Inspection Report (NQCCS SIR)
This template is a comprehensive telecom site inspection report for NQCCS field teams. It guides technicians to record access details and gate keys, sign in/out of the Telstra site log book, measure access track length, and document fencing type and dimensions, building size, signage condition, and solar panel count. Sections cover primary and secondary compound assets, before/after photos, chemicals and herbicide used with dilution rates, and work completion records. The Issues and Recommendations section helps propose solutions and quote costs, supporting compliance, maintenance planning, and consistent documentation across telecom sites.
by Mike Pyke, from the CommunityDownloads: 20+Get - Template
Digital Space Travis Perkins VOIP Deployment
Use this VOIP deployment test plan to validate and sign off site installations for Travis Perkins brands. The checklist covers Poly VVX handset setup and validation, 8x8 Work softphone configuration, internal and external call tests, CLI verification, transfers, hold, voicemail setup and delivery, and ring or queue group behavior. It also includes network compatibility checks on LAN and Wi-Fi, browser access verification, device power cycling, passcodes, and final site contact sign-off to confirm services operate as expected after deployment.
by Luke Hartle, from the CommunityDownloads: 20+Get - Template
S03 Performance IDD for Field Engineers
This S03 Performance IDD template supports team managers and field engineers in structured performance discussions. Capture current performance across completions, average job timings, SM3 compliance, 7 and 30 day revisits, NPS and ACE activity. Set measurable targets, document expectations and escalation steps, and align with best service processes. The form guides pre visit setup, on site practices, data logging with SM3 meters, customer communication, and follow up, helping drive consistent service quality and capability management.
by Richard Gibbs, from the CommunityDownloads: 20+Get - Template
FTTH Build Walk Off Report Phase 1.5 and 2 SCCI V1.3
Use this FTTH build walk off report to capture Phase 1.5 and 2 activities for 4th Utility sites. Record IOLM and second stage testing, splitter installation at distribution points, bulkhead splicing, and power testing to one in eight through splitters using a local generator. Document comms cabinet setup including split trays and patch leads, and verify DP readiness where BT circuits are not in place. Note responsibilities for patching and end to end testing once PIA is complete. Include clear photo evidence of patch leads installed in the comms cabinet and beneath each DP to sign off the build.
by Nelio Goncalves, from the CommunityDownloads: 20+Get - Template
Pit, Pipe and Fibre Optic Network RM Check-sheet
This routine maintenance check-sheet supports inspections of fibre optic network infrastructure across pits, pipes and underground enclosures. It covers lid and concrete surround integrity, cable identifiers, earthing for vermin proof cables, water and rodent ingress, spreader bars, bolts and nameplates. It also guides checks on network switches and modems, fan operation and equipment cleanliness, plus patch cables, pigtails, patch panels, connectors and termination boxes, ensuring manufacturer IP ratings, tidy routing and proper bend radius.
by Christopher John, from the CommunityDownloads: 20+Get - Template
Field Completion Check Generic UFF
Use this generic field completion check to document site handover and compliance for telecom and contractor works. Capture title page details, network element, site, location, personnel, and dates; verify health and safety against UFF and contractor policy and OSH guidelines; attach a photo of the sign on sheet; confirm contractor JSA has been sighted; and add notes and images. Ideal for standardizing field audits that fall outside existing templates.
by quality assurance, from the CommunityDownloads: 20+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.