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Telecommunications & Media
Discover easy-to-use Telecommunication & Media templates and training courses for distribution, compliance check, and more. Use them to gain practical knowledge, streamline your work, and stay on top of industry best practices. Customize these resources to fit your needs and excel in the Telecommunication & Media industry with confidence.
TemplateDSLAM TopHat Site Survey v2
A detailed field survey checklist for DSLAM TopHat installations and upgrades. Verify cabinet condition, pits and manholes, pillar status, clearance and lean, power supply (aerial or underground), distances to structures and roads, environmental hazards, and required materials. Capture photos from all directions, document fibre sheath tags, splicing locations, optical fibre connections, and spare ports. Record ESA codes, RAU codes, copper range, and provide notes for design and build sign-off.
by Edward Hu, from the CommunityDownloads: 20+Get- Template
Revisit Feedback Form for Field Engineers
Capture structured feedback during engineer revisits and service calls. This checklist covers job details, revisit reason, STB software status, data log uploads, and thorough visual checks of dish, cable, HDMI, and power leads. Record repair actions, comments, and attach supporting photos to document faults and resolutions. Designed for telecom and media field teams to standardize site visit documentation, improve troubleshooting, and ensure consistent service quality.
by Andrew Ford, from the CommunityDownloads: 20+Get - Template
Call Quality Monitoring Form
Use this call quality monitoring form to evaluate how customer calls are handled across your contact center. The 13-question checklist covers greeting, identification, tone, efficiency, accuracy of information, proper holds and transfers, professionalism, and closing. Record observations, add recommendations, and capture signatures from the QA specialist and agent. Streamline QA reviews, track trends, and share reports with your team using SafetyCulture.
by Sonelix Perez, from the CommunityDownloads: 20+Get - Template
Un-Carrier Experience Observation Checklist
Use this Un-Carrier Experience Observation checklist to evaluate and coach frontline retail interactions. The template guides observers through key moments of the customer journey: make it personal, explore and discover, demonstrate products and features, offer competitive comparisons, solve problems with empathy, guide the purchase, and set expectations for ongoing support. Capture notes on network expertise, ownership, pace matching, routine transactions, use of tools, and follow-up. Ideal for telecom store visits, sales coaching, and quality assurance.
by James Sullivan, from the CommunityDownloads: 20+Get - Template
HFS PPE Issued Staff PPE List
Use this PPE issued form to record the personal protective equipment provided to field technicians. Capture employee and supervisor details, list items such as hard hat, safety glasses, boots, gloves, and wet-weather gear, assess condition as good, fair, needs replacement, or new, note losses or replacements, and obtain acknowledgment with name, date, and signature to ensure accountability and safety compliance.
by Wayne Keetch, from the CommunityDownloads: 20+Get - Template
Checklist para proyecto de telefonía fija
Esta plantilla guía la ejecución de un proyecto de telefonía fija. Incluye captura del número de línea, identificación del medio de comunicación y del tipo de teléfono, registro fotográfico del equipo, rack y monitoreo, y verificación de la infraestructura. También contempla dar los permisos necesarios a carpetas del sistema para la operación y documenta los responsables mediante nombres y firmas del encargado en turno y del ingeniero de soporte.
by Mario Rodriguez, from the CommunityDownloads: 20+Get - Template
Visite exploitation relais radio AMEPS
Modele de checklist pour la visite d'exploitation d'un relais radio AMEPS. Il couvre la cloture et la signalisation, l'etat du terrain et du batiment, l'interieur (proprete, chauffage, climatisation, eclairage), les tests de telephone, l'affichage reglementaire, l'etat des batteries et du materiel de securite, ainsi que le controle du pylone et des antennes. Utilisez-le pour standardiser vos inspections et assurer une maintenance fiable.
by Daniel Herranz, from the CommunityDownloads: 20+Get - Template
Immedia System Certification: Conference Rooms 2.2
This checklist guides technicians through certifying conference room audiovisual systems to Immedia standards. It covers installation and quality checks for displays and video walls, projectors and screens, wall, table, and floor connections, racks and ceiling boxes, room schedulers, sound bars, speakers, cameras, microphones, podiums, and mobile carts. Functional tests include VTC and BYOD calls, digital signage, SIP/VOIP dialing, audio SPL measurements, and control interface validation. It also includes room control, administration tasks, photo documentation, and pass/fail outcomes.
by Melissa Milford, from the CommunityDownloads: 20+Get - Template
Jurassic Fibre Supervisor SHE / Quality Inspection
This Supervisor SHE and Quality Inspection checklist supports Jurassic Fibre field supervisors overseeing fibre optic street works. It covers POWRA and permit compliance, RAMS availability, ID and PPE checks, vehicle condition and tool readiness (CAT/Genny, gas detector, splicing kit, lifting aids), and adherence to NRSWA Red Book for signing, lighting, guarding, and safe site setup. It includes welfare provisions, safe work in chambers with gas testing and manual handling controls, and leadership behaviours, with sign-off and learning actions.
by Gillian Huppler, from the CommunityDownloads: 20+Get - Template
Telecoms Inspection Checklist iOS Version
A comprehensive telecoms inspection checklist for field teams covering site safety, welfare and PPE, vehicles, work packs and documentation, safe digging and HSG47 practices, and NRSWA signing and guarding. Includes detailed checks for civils excavation, duct laying and reinstatement, chambers and cabinets, external and internal cabling, optical fibre splicing, and cabinet node work. Verify permits, competencies, calibration of tools and test equipment, correct materials and labelling, clean and safe reinstatement, and complete close out to leave sites compliant and tidy.
by Darren Furlong, from the CommunityDownloads: 20+Get - Template
TFSNZ Ribbonet Joint As-Built V1.2
Use this TFSNZ Ribbonet joint as-built checklist to document and map the location of fiber joints for telecommunications infrastructure. Record client and site details, joint number, street address, and properties fed. Capture mandatory offsets including KLm to kerb line, FLm to fence line, and either RPm or LPm to the nearest boundary. Add measurements, notes, and photos of the joint interior and exterior to support accurate as-built records and future maintenance.
by Rowan Hill, from the CommunityDownloads: 20+Get - Template
AVIXA Audiovisual Systems Commissioning Tests Checklist
A comprehensive checklist to commission professional audiovisual systems based on AVIXA InfoComm guidance. Covers physical installation, cable management and labeling, electrical power and grounding, serviceability, audio performance tests (THD, SNR, latency, intelligibility, coverage, headroom), video performance tests (signal gain, alignment, contrast, brightness uniformity, resolution switching), control, software and networking validation, room acoustics, and full verification and turnover documentation. Use it to ensure consistency, compliance, and readiness before owner handover.
by João Xavier, from the CommunityDownloads: 20+Get - Template
C0804 SE DAT Escalation and Feedback Form
This C0804 SE DAT Escalation and Feedback Form supports telecommunications field service teams in documenting job escalations and outcomes. Capture job numbers, addresses and postcodes, engineer team and names, and attach photos of ladder setup and completed installations. Record DTH procedure compliance, provide additional context for allocation, note quality issues, and route escalations to the appropriate team manager or covering manager. Use this template to standardize feedback, speed resolutions, and improve installation quality and safety.
by Dave Westcott, from the CommunityDownloads: 20+Get - Template
Precision Boring LLC ISP Fiber Installation Close Out
Precision Boring LLC ISP Fiber Installation Close Out checklist helps teams complete project close-out for ISP fiber jobs. Capture pre, during, and post construction photos; define the scope of work; and record detailed inventory including fiber type and count, reel number, fiber length, conduit footage, tracer wire, NEMA, innerduct, and hardware such as wall mount and 01U LGX. Track MPO optical fiber cassettes and lengths, add notes and directives, and finalize with sign-off. Use this template to ensure accurate documentation and complete as-built records for telecom installations.
by Isp Worker, from the CommunityDownloads: 20+Get - Template
Regional Manager Store Visit Checklist
Use this comprehensive store visit checklist for telecom retail regional managers. Evaluate customer journey tasks including welcome, needs analysis, demos, 4G tests, device setup, and post purchase support. Review operations, health and safety checklists, stock loss, repairs, and compliance, plus POS and visual merchandising updates. Assess sales paperwork, offer attachments, broadband checks, appointments, and daily performance. Audit people processes such as training, incentives, rotas, briefings, ethical selling, and reviews. Capture photos, document findings, assign actions, and complete sign off.
by Rufaro Mboneli, from the CommunityDownloads: 20+Get - Template
Material, Process and Documentation Audit
This telecom focused audit checklist helps evaluate materials, processes, and documentation when onboarding new contractors for fibre network builds. It guides NSMs and field supervisors through scoping and civil workflows, hazard identification, PPE, site photos, and compliance with Enable standards IS034, IS037, IS045, NCOP, and work order requirements. Sections cover equipment readiness, WebMaps access, consent, TMP and CAR, before you dig checks, and reinstatement procedures. Fibre tasks include blowing equipment maintenance, FDH management, fibre installation standards, detailed tool lists, and disposal practices. Capture findings, verify training in traffic control and first aid, and ensure timely signoff and submission via WNET and INGRID.
by Alex Makogon, from the CommunityDownloads: 20+Get - Template
VIP Team Companion V1.6 Checklist
VIP Team Companion V1.6 is a comprehensive field service checklist for Sky Q and classic AV installations, servicing, and event setups. Capture visit type, equipment used and collected, viewing card details, stand condition, MEWP requirements and condition, venue and organiser contacts, wifi and network needs, resource and parking, property and roof details, dish location and access equipment, and completion sign off to standardise VIP team operations.
by Paul Fearne, from the CommunityDownloads: 20+Get - Template
Virgin Media Traditional Build Walk-Off Report V1.5
This Virgin Media Traditional Build Walk-Off Report is a field checklist for cable network construction and installation. Use it to capture access requirements, site photos, and key details for compliance and quality assurance, including trunking, fire clips, and any fire stopping undertaken. Record VM system information such as lock box locations, served properties, cabinet and cable photos, and notes. Attach build pack photos, document external cabling across doors and fire exits with required clips, and complete the final sign-off to confirm installation matches the job pack.
by Nelio Goncalves, from the CommunityDownloads: 20+Get - Template
Multimedia Operations Checklist
Use this Multimedia Operations Checklist to evaluate photographic laboratory safety and compliance with AFI 91-203. Items include Hazard Communication training, proper ventilation per UFC 3-410-01FA and ACGIH guidance, MSDS-based chemical storage, corrosion-resistant containers, electrical safety in wet areas, eyewash and emergency showers, fire extinguisher availability, marked and clear egress routes, electronic flash hazards, client hazard briefings, and compliant disposal of photographic chemicals.
by Trevor McMartin, from the CommunityDownloads: 20+Get - Template
Splicing and Cabling Risk Assessment Checklist
This telecom splicing and cabling risk assessment checklist helps field teams identify and control hazards before and during work. It covers site conditions, exposed wiring, access routes, lighting, and PPE readiness. Technicians verify ladder condition, recent inspections, two point pole tie off, non slip feet, and pre climb testing, or confirm MEWP readiness with valid LOLER certification and operator training. The checklist includes COSHH controls such as labeling, fiber waste and sharps disposal, and the use of a gas detection unit prior to confined space entry. Use it to document findings, assign actions, and maintain compliance with safety requirements on cabling and splicing jobs.
by Mehran Khan, from the CommunityDownloads: 20+Get - Template
FTTH Pre-Start Audit Check - CF 13 Group
This FTTH pre-start audit checklist helps telecom field teams confirm readiness before fiber to the home installation. It guides checks on job pack details, briefings, and method statements, verifies that supervisors and engineers are appointed and qualified, and that tools and equipment are fit for use. It covers permits to work, site signage and barriers, required PPE, safe access for work at height, environmental controls, emergency arrangements including CityFibre reporting, welfare provisions, and a daily dynamic risk assessment. Includes photo capture and sign off.
by Andy Holland, from the CommunityDownloads: 20+Get - Template
PA Amplifier Installation Checklist
This PA amplifier installation and commissioning checklist helps field engineers capture essential data and proof for new or upgraded PA systems. Record client and site details, amp serial numbers and connected port or ET901, confirm system operation (HP, CIS, Validator), document cabinet photos from all angles (front, back, sides, interior), note 240v multiblocks and plug counts, add site notes, and complete engineer and customer sign-off.
by Scott Macaulay, from the CommunityDownloads: 20+Get - Template
TAKE 5 Prestart Check for Field Work Safety
Use this TAKE 5 prestart checklist to complete a quick risk review before heading to the field. Confirm PPE and ID, SWMS understanding, weather and fitness to work, and plan controls for higher risk tasks like accessing manholes and working on ladders. Verify vehicle registration and roadworthiness, load security, fire extinguisher, and driver fitness before travel. Designed to support HSE compliance for field technicians and contractors.
by Angus Rex, from the CommunityDownloads: 20+Get - Template
Civils Dig Report
This Civils Dig Report template documents telecom civil works from start to finish. Record site details, permits, and risk assessments; capture photos of pre-work and site setup; note traffic management used; log excavation depth and width; document damaged or missing ducts, duct repairs or new duct installation, backfill, and reinstatement. Reference GIS or A55 data, dimensions, materials, and whether repairs are temporary or permanent with reasons. Include chamber checks, cleanup, completion status, and lead operative sign off.
by Aston Hemmings, from the CommunityDownloads: 20+Get