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Telecommunications & Media
Access telecommunications and media templates and training courses to support equipment installation, incident reporting, and customer-facing work. Help your teams reduce rework, keep quality consistent, and manage day-to-day operations across projects and sites.
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FTTH CityFibre Install on Demand Pre-Survey
This FTTH CityFibre Install on Demand Pre Survey template helps field teams complete a thorough pre installation assessment for multi dwelling and similar sites. Record site and MA details, cabinet photos, number of dwellings and floors, access requirements and key types, and garden access. Document system information including how the MDU will be fed, whether civils are required, and the proposed route with photos. Capture risk items such as suspected asbestos and high risk building status, and add photos for the DP location, proposed cable route, and any areas of concern. List stock requirements with quantities and lengths, then sign off with notes and completion details.
by Andy Holland, from the CommunityDownloads: 20+Get - Template
Virgin Media Fire Stop Walkoff Checklist
This Virgin Media Fire Stop Walkoff checklist helps field technicians document fire stopping compliance during cable installations. Record the job address, client and technician details, capture photos of the building plaque, and verify installation requirements such as trunking, fire clips above doors and fire exits, and external wall runs. Inspect ceiling spaces for cable management using metal ties or banding, note any holes through fire barriers, and confirm all penetrations are sealed with approved fire sealant. Log locations of penetrations, the product name, and include a photo of the sealant’s data label. Add additional notes and obtain a qualified personnel signature to validate compliance.
by Nick Griffiths, from the CommunityDownloads: 20+Get - Template
JCI IP CCTV Installation Checklist
This JCI IP CCTV installation checklist helps teams document and verify CCTV deployment across multiple cameras. Record whether each camera is installed, capture the assigned port number, and attach photo evidence of final views. Confirm that all cameras match plan locations and submit updated drawings when positions change to support accurate as-built documentation, commissioning, and handover. Ideal for low-voltage and networked security installations managed by telecom and security contractors.
by Peter Jankowski, from the CommunityDownloads: 20+Get - Template
Chamber and Pit Installation Field Completion Check
This field completion checklist guides technicians through chamber and pit installation for fiber networks. Verify pit positioning and excavation depths, base preparation, and duct entry alignment. Check pit internals for duct spacing, hole sizing, sealing, and starter ducts. Capture photos for layout, labeling, and surrounds. Confirm safe work sign-on, backfill and compaction, reinstatement, cleanliness, lid and bung placement, and correct labeling for manholes, splice enclosures, ducts, and fiber sheaths.
by quality assurance, from the CommunityDownloads: 20+Get - Template
Store Visit Report Checklist
This Store Visit Report template helps retail telecom managers assess store front presentation, POS compliance, COVID-19 protocols, cleanliness, security, and documentation. Inspect windows, signage, digital displays, uniforms, lighting, stock areas, and equipment; verify alarms, CCTV, safe, and key controls; and confirm required posters, PCI and cyber policies, FCA accreditation, and archiving. Capture photos, note issues, and assign actions to drive continuous improvement.
by Kirsty Andrews, from the CommunityDownloads: 20+Get - Template
HTS Subcontractor Safety Equipment Audit
This HTS subcontractor safety equipment audit guides field contractors through a bi annual compliance check of PPE, tools, vehicles and documentation. It covers WHS duties for PCBUs, SWMS, SDS access, electrical lockout procedures, wiremap testing, label making, vehicle readiness and mandatory height safety inspections to AS NZS standards. The checklist also verifies ladders and accessories, first aid kit contents, optional fire extinguisher, asbestos kit, and banned items. Contractors must complete all fields, attach required photos and export the signed audit PDF as instructed.
by Mark Gray, from the CommunityDownloads: 20+Get - Template
Contec Job Safety Analysis JSA
This Job Safety Analysis template from Contec helps teams plan telecom field work safely. It guides crews through site details, selection of safe work method statements, traffic management, elevated work platform checks, permits, weather and site conditions, electrical and noise hazards, and environmental requirements. Workers and visitors acknowledge hazards and controls before starting, with space for notes, rescue readiness, and sign off. Use it to document risks, controls, and compliance for network cabling and installation tasks.
by Kiru Thenesh, from the CommunityDownloads: 20+Get - Template
VSZ Copper Provisioning Quality Audit
Use this audit template to assess the quality of copper network provisioning for VSZ deployments. Verify service order completion, record network locations, and confirm service activation. Inspect MDF work, jumper routing and types, solder terminations, and cabinet standards. Check aerial, pillar, BDD, pedestal/internal terminals, and ETPs for correct connectors, labeling, sealing, slack, and security. Ensure unused pairs are capped, foam bungs fitted, and site left tidy. Includes guidance on escalation procedures and NTS test results.
by Andrew Goodman, from the CommunityDownloads: 20+Get - Template
NBN Lead-in and Cabling Installation Checklist
Use this NBN cabling installation checklist to assess underground and aerial customer lead-ins, single-dwelling PCD setup, and multi-dwelling connections and construction. Verify conduit depth, riser pipes, separation from other services, correct RG6/RG11 cable types, heat shrink, moisture seals, and drip loops. Check PCD placement, covers, connectors, isolators, splitters, and amplifiers, and confirm labeling for power blocks, feeders, and earth wires. Capture issues as minor or major, attach photos, and document locations and personnel. Improve compliance, site safety, and quality across telecom installations.
by Chris Solyk, from the CommunityDownloads: 20+Get - Template
North 01 Q Install Post Check
This post-installation checklist helps team managers and engineers verify Sky Q installations on site. It covers dish and IF cable quality, compression connectors, TV resolution setup at 1080p, enabling parental settings, and confirming connectivity and mesh performance across main and mini boxes. It also guides on using the Chrome app for diagnostics, improving streaming by optimizing router or booster placement, and ensuring customers have the Sky Services and Sky Q apps installed and demonstrated. Use this checklist to deliver consistent quality, capture feedback to the engineer, and escalate to Q Tech when needed.
by Philip Burr, from the CommunityDownloads: 20+Get - Template
UFF Residential Wiring Repair Completion Form
Use this completion form to document residential premises wiring repairs for UFF jobs. Record customer details, job and reference IDs, work performed, photos, faults and locations such as jack point, internal cabling copper or fibre, patchcord and ONT. Note any variations from the original request, customer contact attempts, and completion codes. Capture technician names and signatures to confirm service completion and maintain accurate field service records.
by quality assurance, from the CommunityDownloads: 20+Get - Template
Sprint Dealer In-Store Assessment
This Sprint Dealer In-Store Assessment checklist helps evaluate dealer store compliance and performance. Review demo device management and functionality, verify inventory against required device lists, and confirm accurate device and accessory pricing. Assess merchandising and planogram execution, ensure current marketing materials and removal of outdated signage, and check data security practices for customer information. Evaluate staffing levels and scheduling, verify completion of required trainings, and confirm proper capture of e-signatures. Use this template to identify deficiencies and align stores with company standards.
by Nicole Lee, from the CommunityDownloads: 20+Get - Template
Pre-Start Meeting Minutes Template
Document pre-start meeting outcomes for telecom site builds with a structured checklist. Capture program dates, access details, site setup and welfare, build prerequisites, structural checks, road and pedestrian management, warranties, temporary protection, craneage, health and safety, environmental issues, and detailed scope across power, civils, rigging, transmission, and steelwork. Include decommissioning notes and photo evidence.
by Simon Stewart, from the CommunityDownloads: 20+Get - Template
UCG Field Manager Technician Audit
Use this field manager audit to assess telecom technicians and vehicles. Verify mandatory fibre tools such as fusion splicer, FIP tester, power meter, air compressor, and safety equipment. Check PPE, ladders, signage, and site barriers. Confirm vehicle condition, WoF and Rego, tyres, cleanliness, and correct branding. Capture serial numbers, photos, and compliance evidence, and note additional tooling needs. Record technician details, dates, and an overall summary.
by Jacques Kleynhans, from the CommunityDownloads: 20+Get - Template
Telecom Site Inspection Report (NQCCS SIR)
This template is a comprehensive telecom site inspection report for NQCCS field teams. It guides technicians to record access details and gate keys, sign in/out of the Telstra site log book, measure access track length, and document fencing type and dimensions, building size, signage condition, and solar panel count. Sections cover primary and secondary compound assets, before/after photos, chemicals and herbicide used with dilution rates, and work completion records. The Issues and Recommendations section helps propose solutions and quote costs, supporting compliance, maintenance planning, and consistent documentation across telecom sites.
by Mike Pyke, from the CommunityDownloads: 20+Get - Template
Digital Space Travis Perkins VOIP Deployment
Use this VOIP deployment test plan to validate and sign off site installations for Travis Perkins brands. The checklist covers Poly VVX handset setup and validation, 8x8 Work softphone configuration, internal and external call tests, CLI verification, transfers, hold, voicemail setup and delivery, and ring or queue group behavior. It also includes network compatibility checks on LAN and Wi-Fi, browser access verification, device power cycling, passcodes, and final site contact sign-off to confirm services operate as expected after deployment.
by Luke Hartle, from the CommunityDownloads: 20+Get - Template
S03 Performance IDD for Field Engineers
This S03 Performance IDD template supports team managers and field engineers in structured performance discussions. Capture current performance across completions, average job timings, SM3 compliance, 7 and 30 day revisits, NPS and ACE activity. Set measurable targets, document expectations and escalation steps, and align with best service processes. The form guides pre visit setup, on site practices, data logging with SM3 meters, customer communication, and follow up, helping drive consistent service quality and capability management.
by Richard Gibbs, from the CommunityDownloads: 20+Get - Template
Pit, Pipe and Fibre Optic Network RM Check-sheet
This routine maintenance check-sheet supports inspections of fibre optic network infrastructure across pits, pipes and underground enclosures. It covers lid and concrete surround integrity, cable identifiers, earthing for vermin proof cables, water and rodent ingress, spreader bars, bolts and nameplates. It also guides checks on network switches and modems, fan operation and equipment cleanliness, plus patch cables, pigtails, patch panels, connectors and termination boxes, ensuring manufacturer IP ratings, tidy routing and proper bend radius.
by Christopher John, from the CommunityDownloads: 20+Get - Template
Field Completion Check Generic UFF
Use this generic field completion check to document site handover and compliance for telecom and contractor works. Capture title page details, network element, site, location, personnel, and dates; verify health and safety against UFF and contractor policy and OSH guidelines; attach a photo of the sign on sheet; confirm contractor JSA has been sighted; and add notes and images. Ideal for standardizing field audits that fall outside existing templates.
by quality assurance, from the CommunityDownloads: 20+Get - Template
Exchange Site Inspection v2 Checklist
Use this Exchange Site Inspection v2 checklist to evaluate telecom exchange facilities. Capture site details and reason for visit, assess external presentation including grounds, paint, fencing and security, and verify internal presentation such as lighting, emergency exit signage, walkways, floors, storage, loading areas, bathrooms and lunchroom. Review exchange equipment and superstructure including racks, overhead cable trays, redundant equipment, ladders and battery bank. Add items of interest, notes and photos, and generate actions for follow up.
by Sue Greenhalgh, from the CommunityDownloads: 20+Get - Template
ADB VZ Hand Hole Audit Checklist
This ADB VZ Hand Hole Audit template supports telecom outside-plant field work by standardizing how hand holes are installed and verified. It guides photo capture before excavation, validates excavation depth with landscape fabric, and confirms a 6-inch gravel base that extends beyond the hand hole perimeter. It checks correct hand hole placement, duct installation and directional labels, internal and external sealing for integrity, ground rod installation, and trace-safe housing. It also verifies lid bolts, cleanliness, grade level, softscape or hardscape restoration to existing or better condition, and marker post requirements.
by Aaron Brackett, from the CommunityDownloads: 20+Get - Template
NGA ROW Field Visits Checklist
Use this Right of Way field visit checklist for NGA jobs to document site details, verify design adherence, and capture evidence. Record connection type, number of houses down the ROW, and MDU or ROW class. Log scoping details, note any plan changes and reasons, and add photos using color coding blue for existing, red for build, and purple for future or provisioning. Include address, prepared by, and additional notes, then email the completed form to the ROW mailbox. This is a template example only; follow your own guidelines.
by Irtiza Mumtaz, from the CommunityDownloads: 20+Get - Template
DSLAM TopHat Site Survey v2
A detailed field survey checklist for DSLAM TopHat installations and upgrades. Verify cabinet condition, pits and manholes, pillar status, clearance and lean, power supply (aerial or underground), distances to structures and roads, environmental hazards, and required materials. Capture photos from all directions, document fibre sheath tags, splicing locations, optical fibre connections, and spare ports. Record ESA codes, RAU codes, copper range, and provide notes for design and build sign-off.
by Edward Hu, from the CommunityDownloads: 20+Get - Template
Revisit Feedback Form for Field Engineers
Capture structured feedback during engineer revisits and service calls. This checklist covers job details, revisit reason, STB software status, data log uploads, and thorough visual checks of dish, cable, HDMI, and power leads. Record repair actions, comments, and attach supporting photos to document faults and resolutions. Designed for telecom and media field teams to standardize site visit documentation, improve troubleshooting, and ensure consistent service quality.
by Andrew Ford, from the CommunityDownloads: 20+Get
Practical safety and quality resources for telecommunications and media teams
Give telecommunications and media teams faster access to the resources they need to do quality work. SafetyCulture’s Content Library is a centralized digital library of industry-standard instructional tools and quality control inspections, audits, and checklists built for everyday operations. Instead of building materials from scratch, you can easily provide instruction and manage operations with proven resources that support diverse workplaces.
Why digital resources matter
Digital resources make it easier to roll out guidance and standardize work across teams. Online access also helps teams respond faster to issues and apply updates without inefficient back-and-forths.
Explore how you can use the Content Library for your telecommunications and media operations:
Enhance dialogue with clients and customers through courses on call center customer service.
Monitor call quality with call dispatch logs and call monitoring checklists.
Guarantee safety and compliance with site survey reports and equipment installation templates.
Every resource in the Content Library is fully digital and ready to use, making it easy to adapt content to your workflows and share it across your team. When used within the SafetyCulture platform, these resources support better visibility, smoother inspections, and stronger safety and quality outcomes for your team.
