This Sky Engineer Development Programme checklist supports coaching and assessment of field engineers during Sky Q and HD installation and service visits. It captures visit details, PPE and ladder setup, external and internal cabling, signal checks and data logging, SM3 usage, mesh and iKnow 2 guidance, broadband setup, system details, software downloads, and mini box installs. It also includes use of the Chrome app, customer demo and survey briefing, and engineer self-reflection with mentor feedback. Sign-offs are recorded and outputs can be used as evidence for development and PDP.
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