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Retail
Access retail templates and training courses to support staff training, store audits, and day-to-day store operations. Help your teams stay consistent, manage inventory checks, and keep daily tasks on track across every retail location.
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RMT Workbook Review Template
Use this structured RMT Workbook Review to assess retail store performance across four core areas: commerciality and stock management; customer experience, leadership and coaching; HR, team and KPIs; and health and safety, cash control and shrinkage. Includes learning logs, comments, and signature fields for the RMT and sponsor manager, plus prompts for The Hub usage to reinforce training and compliance.
by Paul Rowland, from the CommunityDownloads: 20+Get - Template
Holland and Barrett Store Setup and Relocation Form
Use this electronic sign off form to manage new store openings and relocations for Holland and Barrett. Record location, engineer attendance, travel and onsite time. Capture installation details for tills and POS including serial and asset numbers for printers, PED, scanners and cash drawers, plus back office PC, router and hub. Log deinstallation work, cable management photos, issues and resolutions, and complete client sign off and comms checks.
by Mike John, from the CommunityDownloads: 20+Get - Template
M and S Cleaning Inspection v13
The M and S Cleaning Inspection v13 template is a comprehensive retail store audit for cleanliness and hygiene. It guides reviewers through windows and entrances, barrier matting, hard floors and carpets, fitting rooms, customer and colleague toilets, foodhall areas, fridges, hospitality zones, and back-of-house. Clear definitions of acceptable and unacceptable standards are provided, along with due diligence checks and space for evidence. Use this checklist to standardize inspections, document issues, and uphold store hygiene standards.
by john walter, from the CommunityDownloads: 20+Get - Template
Auditoria Operativa para Tiendas de Conveniencia
Guia de auditoria operativa para tiendas de conveniencia. Incluye estandares de venta y servicio, controles de caja y cofre, vouchers y depositos, inventarios ciclicos, programas de comida rapida (hotdog y cafe), abasto y exhibicion, imagen de tienda y check out, camara fria, bodega y estibas, mantenimiento, permisos y licencias, atencion a robos y siniestros, y registro de visitas de supervisores. Ideal para optimizar procesos y el inventario diario.
by Juan Raul Martinez, from the CommunityDownloads: 20+Get - Template
Aldi Deep Clean 6 Monthly PPM Visit Checklist
Use this 6 monthly PPM checklist to deep clean Aldi refrigerated display cabinets. Steps include de merchandising, safe COSHH and PPE practices, removing shelves and panels, washing components, vacuuming debris, leak checks and valve inspection, drainage verification, reassembly and restart, and operational checks. Capture store and representative signatures to confirm completion.
by Adam Sands, from the CommunityDownloads: 20+Get - Template
SuperValue and FreshChoice Store Audit 2020
Comprehensive supermarket audit template for SuperValue and FreshChoice stores. Assess store administration, online and click and collect, health and safety, inwards goods, price integrity, cash operations, payroll, and accounts payable. Verify legislative compliance, retail environment, and department standards across butchery, produce, bakery, service deli, dairy, frozen, bulk foods, longlife, and beer and wine. Includes checkout procedures, exterior presentation, and final sign off to support Woolworths NZ and WDL operational policies.
by Abhay Kolhe, from the CommunityDownloads: 20+Get - Template
Compte rendu de visite commerce
Ce modèle de compte rendu structure une visite de magasin de bricolage et jardinage. Il couvre la surface et le concept, la politique commerciale, l’audit marketing, et la performance extérieure et intérieure: propreté, disponibilité des chariots et paniers, signalétique prix, catalogues, accueil. Un inventaire des services (click and collect, découpe, livraison, location) est inclus, ainsi que des sections Jardin, Animalerie, Décoration, Bricolage, Bâti et animation commerciale. Concluez par actions et plan de visite.
by Romain COLLARD, from the CommunityDownloads: 20+Get - Template
Grocery Store Operations Walk Checklist
This operations walk checklist is designed for grocery and supermarket retail teams to assess store standards end to end. Review entrance and carts, first impressions and signage; evaluate produce, meat, dairy, bakery, and grocery for presentation, rotation, dates, variety, and cleanliness. Check staffing, customer service, uniforms, and checkout lanes. Verify pricing, out-of-stocks, loss prevention logs, and IT systems like registers and intercoms. Confirm health and safety compliance, chemical storage, pest issues, and refrigeration performance.
by Todd Toso, from the CommunityDownloads: 20+Get - Template
SES Store Visit Checklist
This SES store visit checklist supports retail field managers and duty managers in assessing people, customer experience, and operations. Review team performance, engagement, sales floor and back office standards, compliance and control, and planning. Track customer journey observations, KPI awareness, and BSC areas like finance, people, customer, and operations. Record field manager comments, confirm completion of prior actions, assign next steps with due dates, and capture manager signatures.
by Chris O'Leary, from the CommunityDownloads: 20+Get - Template
EE Mystery Shop Checklist
This EE mystery shop checklist helps evaluate in-store customer experience from greeting through to follow-up. Assess how advisors welcome customers, explore needs with effective questions, resolve queries with clear next steps, and recommend relevant products. It also checks for exceeding expectations with personal touches and gratitude. Use this template to standardize assessments, coach staff, and improve retail customer satisfaction and sales outcomes.
by John Clark, from the CommunityDownloads: 20+Get - Template
Supermarket Shrinkage Review: Admin and Cash Office
Use this review checklist to detect shrinkage risks across supermarket administration and cash office processes. Audit DVD returns, invoice reconciliation, magazine and newspaper credits, deleted line maintenance, vendor credits, and subject-to-check deliveries. Verify CCTV coverage, alarm settings, and user access controls. Capture findings, assign actions, and improve compliance, cash handling accuracy, and loss prevention.
by Phil Batten, from the CommunityDownloads: 20+Get - Template
Checklist para Tiendas GES
Esta plantilla de checklist está diseñada para evaluar tiendas de conveniencia GES. Incluye secciones de equipos y comunicación, funcionamiento de POS y medios de pago, conectividad, merchandising y material POP, instalaciones como refrigeración, fast food, aire acondicionado e iluminación, disponibilidad de inventario de marcas clave, y revisión de personal, uniforme y protocolos. Úsala para estandarizar visitas y asegurar el cumplimiento operativo.
by Guadalupe Campos Chin, from the CommunityDownloads: 20+Get - Template
Assistant Manager Review Checklist
Streamline weekly performance reviews for assistant managers with this structured checklist. Designed for retail store teams, it captures sales volume and KPIs like ASR, timestamp percentage, and WCSS, alongside operational duties such as banking, till audits, returns checks, POS compliance, and store standards. Track customer experience, staff engagement, daily briefings, and coaching observations. Attach metrics, note what went well, set action plans, and define personal development objectives to drive consistent results across locations.
by Lucie Kitching, from the CommunityDownloads: 20+Get - Template
MillerCoors Retail Execution Survey
Use this MillerCoors retail execution survey to evaluate in-store performance at retail accounts. Verify MillerCoors products are in stock and on shelf, confirm features are supported with displays, and assess whether floor case share reflects market share. Check pricing accuracy on shelves and displays, and ensure proper product rotation. Capture photos where required, document out-of-stocks and missing displays, and record opportunities or issues. Include account details, survey date, and preparer, plus any additional comments for follow-up.
by Ian Lakes, from the CommunityDownloads: 20+Get - Template
Gas Station and C-Store Inspection Checklist
This checklist supports mystery shop and operational audits for gas stations and convenience stores. It covers exterior and interior standards, including price sign visibility and condition, landscaping and tank pad upkeep, canopy cleanliness and lighting, dispenser condition and cleanliness, trash and squeegee stations, curbs and bollards, and parking lot condition. Interior checks include staff presentation and friendliness, restroom cleanliness and stock levels, sales floor organization, pricing, and merchandising, POP and loyalty visibility, and fresh food readiness, appeal, pricing, and sneeze guard cleanliness.
by Martin McDaniel, from the CommunityDownloads: 20+Get - Template
Photo-Me Northern Store Visit v2 Checklist
Use this customizable checklist to guide Photo-Me Northern store visits. Capture opening status, staffing and clock-in compliance, store appearance, photos of displays, back-of-house cleanliness, and required maintenance. Record machine conditions for photo labs and kiosks, verify float accuracy, log discrepancies, and review sales performance and refunds. Track training delivered and needed, newsletter awareness, outstanding requests, and action items from prior visits. Add manager feedback, team leader comments, photos, and signatures to close the visit.
by Adam Lowes, from the CommunityDownloads: 20+Get - Template
Nike Store Site Audit
This Nike store site audit checklist helps retail teams evaluate facilities and operations across front-of-house and back-of-house areas. Assess lighting controls and fittings, determine LED upgrade viability, and record counts with photos. Review electrical installations, panels, distribution boards, and wiring conditions, noting issues and recommendations. Examine HVAC systems, including ducted units, cassettes, FCUs, AHUs, and heaters, and consider BMS opportunities to optimize comfort and efficiency. Capture active faults, performance concerns, and general comments to prioritize remedial actions.
by Gareth Lewis, from the CommunityDownloads: 20+Get - Template
TMEX Mejores Prácticas 2020 para Distribuidores Toyota
Esta lista de verificación TMEX ayuda a revisar las mejores prácticas 2020 en Distribuidores Toyota. Cubre áreas exteriores, showroom, acceso y recepción, oficinas de ventas, sala de entrega, snack, caja, refacciones y sanitarios. Incluye protocolos de higiene y distanciamiento, EPP, señalamientos, aforos, bitácoras de limpieza y procesos para lavado de vehículos. También contempla servicio, bahías de taller y documentación requerida por TMEX, como registro del líder de célula, autoevaluaciones y autorizaciones gubernamentales. Úsela para evaluar cumplimiento y estandarizar operaciones seguras.
by Jorge Yanez, from the CommunityDownloads: 20+Get - Template
ALDI Monthly Store Audit Checklist
This ALDI Monthly Store Audit checklist helps supermarket teams evaluate key areas of store operations and presentation. It covers entrances and exits, packing benches, tills and belts, checkout shelving, flower and leaflet stands, fire safety equipment, bread and produce displays, specials and high-value sections, freezers, milk chillers, glass dividers, and public facilities. Use it to standardize monthly reviews, identify issues early, and maintain safety, compliance, and a consistent customer experience across locations.
by Ryan Harden, from the CommunityDownloads: 20+Get - Template
SSAC Cash Room Security Checklist
Use this SSAC checklist to audit cash room security and loss prevention controls in retail operations. Verify safe code resets after shifts, detect any CCTV alterations or room reconfiguration, confirm proper key management, and review center cashier procedures. This template helps standardize security checks and reduce shrink.
by Duangporn Koomsuwan, from the CommunityDownloads: 20+Get - Template
Ritchies Stores Produce Audit
This produce audit checklist helps supervisors evaluate grocery departments for safety, quality, presentation, and profitability. Review sanitation, PPE, attire, lighting, floors, shelving, storage, and prep areas. Verify coolroom cleanliness, rotation, dating, and stock levels. Confirm temperature, cleaning, and sweeping logs are complete. Assess merchandising, ticketing, specials, POS materials, and GP focus lines. Check customer service practices, sampling, PA usage, and communication. Track KPIs including sales, GP, markdowns, and write-offs to grow team performance.
by Natasha Adams, from the CommunityDownloads: 20+Get - Template
SGN Handover Checklist March 2019
This SGN handover checklist supports the smooth transfer of a fuel and convenience site. It covers meter readings for water and electricity, telephone and broadband checks, lottery and paypoint setup, cash banking and back office reconciliation, EPOS configuration and VAT verification, staff and operator onboarding, cloud and back office training, site registers and legal notices, supplier and GNFR reviews, waste collection, AWRS and PRS validations, COSHH manuals, EHO registration, police liaison, safe keys and insurance, holidays and other interests, wet stock ordering, retailer deposit checks, oil display review, and price competitor routines.
by Ricardo Teresa, from the CommunityDownloads: 20+Get - Template
Auditoria FLV: Checklist do Setor de FLV
Checklist de auditoria para o setor de FLV (frutas, legumes e verduras) em supermercados, alinhado ao Manual CMC. Cobre seleção e exposição de produtos, padronização de itens básicos, prevenção de perdas e PVPS, controle de vencimentos, precificação e sinalização, atendimento ao cliente e degustação, asseio pessoal e uso de EPIs. Inclui rotinas de abastecimento de embalagens, verificação de POPs, organização de estoque e área de quebra, calibração e higiene de equipamentos e balanças, limpeza da área de manipulação e câmara fria, controle de tara e gestão documental de relatórios de preços, entradas e entradas/saídas.
by Adriano Rigo, from the CommunityDownloads: 20+Get - Template
Checklist Operasional Xpress Store 2017
Checklist Operasional Xpress Store 2017 membantu tim toko melakukan audit harian mencakup area depan toko, kassa, area penjualan dan sitting area, kitchen area, gudang, serta back office. Poin pemeriksaan meliputi kebersihan, kerapihan, ketersediaan dan kualitas produk (RTD/RTE), standar penampilan kasir, penerapan service dan promosi, kelayakan aset (AC, APAR, freezer, genset), serta kepatuhan dokumen dan keamanan brankas. Gunakan checklist ini untuk memastikan operasional rapi, aman, dan konsisten di setiap kunjungan.
by Chandra Putra swara, from the CommunityDownloads: 20+Get
Retail safety and quality resources your team can use every day
Explore retail training courses, checklists, and templates in one place. SafetyCulture’s Content Library is an online resource built for retail managers who need reliable safety and quality guidance without slowing down daily operations. It provides quick access to ready-made training, courses, and checklists so your teams can stay consistent, capable, and confident on the floor.
Organized retail spaces leave lasting positive impression
These digital resources can help you solve problems faster, support staff performance, and maintain clear standards across every store.
Here are a few ways the library supports better retail operations:
Strengthen conflict resolution with de-escalation training that helps staff handle difficult customer interactions calmly and safely.
Track equipment issues using a vehicle maintenance log template to reduce downtime and keep store operations running smoothly.
Support backroom and floor teams with warehouse safety training that helps prevent injuries and maintain safer stock-handling routines.
Maintain store standards using retail store maintenance checklists that help teams spot issues early.
Improve in-store experiences with customer service courses that help teams deliver consistent, respectful support to shoppers.
Everything is fully digital and ready to use, so you can adapt content to your workflow and share it across your team. Using these resources in SafetyCulture gives you clearer oversight, faster follow-up on issues, and a stronger safety and quality culture in every store. This library helps managers make better decisions with consistent information available anytime, anywhere online today.