Use this Sears District Manager Visit checklist to assess retail store performance and operations. Review banking controls (safe funds, deposits, petty cash, vouchers), timekeeping and staffing accuracy, training compliance, and scheduling. Coach sales associates across major appliance divisions and check adherence to selling processes. Verify local marketing, Craigslist postings, scorecards, and customer service metrics including CSAT and social reviews. Track protection agreements, credit share, APO, and DBCs. Inspect store standards from parking lot to showroom and hardware, record findings, and assign corrective actions.
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