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Hospitality
Browse hospitality templates, checklists, and training courses created for guest services, safety checks, and daily hospitality operations. Help your teams keep standards consistent, support staff training, and deliver a reliable experience for every guest.
Browse Hospitality
9,758 results- Template
CN Walk the Walk
Walk the Walk is a comprehensive operational checklist designed to maintain high standards across all aspects of business operations. The checklist covers external presentation including awning maintenance and window cleanliness, internal facility management focusing on cleanliness and ambiance, bathroom maintenance protocols, the six steps of customer service, barista priorities, coffee quality control, and marketing standards. This systematic approach ensures consistent service delivery, maintains facility standards, and promotes excellent customer experience. The checklist includes specific attention to detail in areas such as music volume, temperature control, stock management, and merchandising, while also emphasizing the importance of recognizing outstanding employee performance through the WOW recognition system.
by James Horner, from the CommunityDownloads: 2,000+Get - Template
Complete Pub Audit Checklist and Standards Guide
Detailed pub audit checklist covering external areas, FOH, toilets, bar, kitchen, cellar and other facilities. Essential guide for maintaining hospitality standards.
by JD Wetherspoon, from the CommunityDownloads: 2,000+Get - Template
GSR Check In Observation Form and Service Standards
Comprehensive guide for evaluating guest service representatives performance during check in, including MGM service principles, recovery protocols, and guest interaction standards.
by The Mirage Front Desk, from the CommunityDownloads: 2,000+Get - Course
Food Runner's Guide
This course provides an overview of the role and responsibilities of a food runner in the hospitality industry. Participants will learn the importance of proper conduct, hygiene, and professional attire to maintain a polished appearance. The course also covers practical skills for efficiently carrying and serving food and effective techniques for bussing tables to ensure a clean and organized dining environment. By the end of the course, participants will be prepared to perform the duties of a food runner with confidence and professionalism. (Last Updated: January 2025)
by SafetyCultureGet5 LessonsDownloads: 1,000+ - Course
Getting to Know Your Restaurant's FOH and BOH
Each quick service restaurant has what we call a front-of-house (FOH) and a back-of-house (BOH). What are their roles? How do they work together? This course will help you learn more about a restaurant's FOH and BOH.
by SafetyCultureGet3 LessonsDownloads: 1,000+ - Template
Daily Kitchen Open & Close Checklist
This inspection can be used twice a day for open and close checks, shut-down and cleaning.
by SafetyCultureDownloads: 1,000+Get - Template
Restaurant Mystery Shopper Template
Use this digital template to evaluate the restaurant atmosphere, food service, staff and management, and overall compliance with best practices.
by SafetyCultureDownloads: 1,000+Get - Course
Guest Service in Hospitality and Tourism
A guide to having excellent customer service skills in the hospitality industry. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs.
by SafetyCultureGet4 LessonsDownloads: 1,000+ - Template
Refrigerator Temperature Log Template
This straightforward refrigerator temperature log template will help staff accomplish routine temperature monitoring of food items in cold storage. Set to accept the recommended temperature at 40 degrees Farenheit or below, any higher value entered using this SafetyCulture template will automatically prompt to take action and provide details with an optional photo of action taken.
by SafetyCultureDownloads: 1,000+Get - Course
Food Safety Hazards
This HACCP-approved course discusses the different food safety risk factors present in food preparation, the types of food hazards you need to look out for, and some general safety practices you can implement to protect our customers. EdApp's HACCP Training exists for anyone in the food industry – particularly hospitality workers – to provide a free, certified global food safety standard. HACCP training was created to eliminate food-borne illnesses, food safety risks, and contamination to create a safer food industry.
by HACCP InternationalGet3 LessonsDownloads: 1,000+ - Course
HACCP Refresher Training for Food Facilities
All industries that handle food have the responsibility to keep food safe. But, the food manufacturing, service and hospitality industries are at the last of the line before food is served or sold to a customer. In this refresher training, recall the HACCP principles and how these are applied to your industry. Work with your team to prevent, eliminate, and reduce hazards as much as possible with control measures to ensure food safety. Designed specifically for food safety representatives globally, this refresher can be delivered to your team today. It can be completed in under 40 minutes, and is accessible on any device. DISCLAIMER: This course has been certified by HACCP International to meet their requirements. While you may customize it to better suit your workplace, such modifications may result in the course no longer meeting HACCP International standards. (Last updated: August 2024)
by HACCP InternationalGet6 LessonsDownloads: 1,000+ - Template
Hotel Room Checklist
A hotel room checklist is used to maintain guest rooms and ensure that they are clean and damage-free. Use this checklist to check if items in each room are in good condition. Perform an inspection using this checklist before check-in and after guests check out to ensure that rooms follow hotel standards and provide guests a high level of service.
by SafetyCultureDownloads: 1,000+Get - Course
Cleaning and Sanitizing
This course is meant to refresh your knowledge on the basics of cleaning, sanitizing, and disinfecting. Here, we'll focus on cleaning and sanitizing hotel rooms, bathrooms, and common or public areas of the hotel. (Last updated: August 2024)
by SafetyCultureGet6 LessonsDownloads: 1,000+ - Template
Hotel Mystery Shopper Checklist
This comprehensive Hotel Mystery Shopper Checklist is composed of 8 sections and can be a guide for the complete inspection of a hotel. Use this template to evaluate arrival and accommodation experience, the management, and the hotel bar and restaurant services. Provide ratings for each section and also enter notes for comments and recommendations.
by SafetyCultureDownloads: 1,000+Get - Template
General Bar Checklist
A general bar checklist is used to monitor bar operations and ensure proper procedures are being followed. Bar managers can use this checklist to track if all necessary tasks are completed according to establishment standards.
by SafetyCultureDownloads: 1,000+Get - Template
Preparation Checklist for ISO 22000 Audit
This preparation checklist for ISO 22000 audit prepares the company in meeting the requirements before the actual certification audit. This checklist helps identify areas of improvement on processes and procedures and checks if customer's product requirements were researched on, established, and implemented. Use SafetyCulture to generate on the spot reports and capture photo evidence of defective items.
by SafetyCultureDownloads: 1,000+Get - Template
Management Restaurant Visit
Managers and supervisors can use this restaurant visit checklist weekly to ensure high standards are maintained. This check ensures food safety and high levels of professionalism in managing food service business inspections.
by SafetyCultureDownloads: 1,000+Get - Course
Front Desk Safety
This course aims to provide policies and procedures that can aid in the safety of front desk personnel, their coworkers, and their community.
by SafetyCultureGet3 LessonsDownloads: 1,000+ - Template
Food Temperature Log Template
This quick digital food temperature log template can be used to take daily records of temperatures of hot food, cold food, fridges and freezers in food service outlets. Use a Bluetooth enabled thermometer for more accurate reading of food temperature. This template allows recording of temperature of multiple items and you can also include photos as reference.
by SafetyCultureDownloads: 1,000+Get - Template
Monthly Health and Safety Inspection - Restaurant Checklist
This health and safety inspection checklist can be used to perform a monthly safety inspection of a restaurant / food venue.
by SafetyCultureDownloads: 1,000+Get - Course
Making Espresso-based Drinks
Making an espresso-based drink is one of the most crucial skills you need to master as a barista. This course will take you through the five most popular espresso-based drinks - from cappuccino, americano, macchiato to cafe latte and mocha - and how you can brew the best cup of coffee with quick and easy steps.
by SafetyCultureGet5 LessonsDownloads: 1,000+ - Template
HACCP Checklist
This HACCP Checklist template helps to record potential food safety hazards which can be biological, chemical, or physical. Use this checklist to evaluate the CCPs, critical limits for each control measure, and frequency of the CCPs. Identify the corrective actions to be used and verify the activities performed. Use SafetyCulture to document data needed and generate an on-site report.
by SafetyCultureDownloads: 1,000+Get - Course
Foreign Material Prevention
Foreign material prevention is one of the most important regulations in the food industry. Discover what foreign material prevention means in this course.
by SafetyCultureGet3 LessonsDownloads: 1,000+
Keep hospitality safety and quality standards consistent, every shift
Use hospitality courses, checklists, and templates to align teams faster and keep standards consistent across every shift. SafetyCulture’s Content Library gives you ready-to-use resources, so you’re not starting from scratch when it comes to safety, quality, and compliance.
Operational efficiency is key to customer satisfaction
Everything is designed to help you save time, reduce risk, and keep operations running smoothly, even during busy service periods or with high staff turnover. You can roll out clear guidance quickly, train teams on the right way to work, and make sure critical checks don’t get missed.
Here are a few ways these resources support day-to-day hospitality operations:
Build consistent food handling habits with food safety standards courses that help teams follow regulations and prepare food safely every shift.
Stay audit-ready with restaurant and food safety audit templates that make it easier to spot gaps and address issues early.
Keep kitchens running smoothly using kitchen SOP checklists that guide prep, cleaning, and equipment checks.
Strengthen food safety compliance with Hazard Analysis and Critical Control Point (HACCP) plan templates that clearly outline hazards, controls, and monitoring steps.
All resources are fully digital and easy to adapt to your workflow. When used inside the SafetyCulture platform, they also help you track completion, spot issues earlier, and keep standards visible across your hospitality operations.