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Financial & Insurance Services
Access financial and insurance services templates and training courses that support financial literacy, audits, and core operational processes. Help your teams reduce errors, manage risk, and keep financial work accurate and consistent.
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RBSG SDM Commissioning Sign-Off V1.15
Use this commissioning and sign-off checklist to bring NCR ATM SDM units into service for RBS/Ulster Bank branches. It covers mandatory compliance, tamper checks of the card reader and EPP, fascia and branding inspection, module self-tests (card reader, receipt and journal printers), MEI and lighting checks, BIOS security settings, and staff training. Includes functional testing, customer and engineer sign-off, off-site confirmation, and guidance for software rebuilds authorized by NCR support.
by Pete Phillips, from the CommunityDownloads: 10+Get - Template
2022 PTSB Admin Centre Health and Safety Audit
Use this comprehensive checklist to audit health and safety across PTSB branches and admin centres. Assess safety statements, access and egress, housekeeping, work at height, electrical and fire safety, emergency planning, first aid, welfare facilities, and DSE compliance. Inspect external and roof areas, hazardous materials, basements, and asbestos controls. Includes ventilation and COVID-19 measures plus close-out actions to document findings and assign follow-up.
by Darren O'Keeffe, from the CommunityDownloads: 10+Get - Template
1300WHATLOAN NCCP Compliance Audit
Conduct a yearly NCCP compliance audit with this 1300WHATLOAN checklist designed for Australian credit providers and mortgage brokers. Review licence conditions, AFSL requirements, responsible lending processes, disclosure and advertising rules, AML/CTF procedures, and financial resource obligations. Track credit representative appointments, PI insurance, trust account audits, ASIC reporting, and dispute management via IDR and EDR schemes. Verify training and background checks, record retention, IT backups and contingency plans, privacy policy, conflicts of interest, and supplier due diligence.
by Joao Lopes, from the CommunityDownloads: 10+Get - Template
Client File Audit Checklist
Ensure compliant record-keeping for financial advice engagements with this client file audit checklist. Capture a clear Record of Advice including the basis for recommendations, products considered, and reasons selections meet client needs. Verify client signatures or proof of delivery, and document comparisons for replacements: fees, terms, exclusions, waiting periods, penalties, and restrictions. Record client decisions when they differ from advice, and note important disclosures such as tax implications. Include declarations on the impact of incomplete information and provide an overview of the advice process and resulting financial plan.
by Nicky Eilers, from the CommunityDownloads: 10+Get - Template
Property Damage Site Investigation Details
Use this structured checklist to conduct property damage site investigations for insurance claims. Record client, broker, insurer and policy details; risk address and property characteristics; security and heating systems; claim notification data; discovery circumstances; emergency response; room-by-room building and contents damage; and value-at-risk calculations. Suitable for adjusters and claims handlers capturing full ICLAMS case details.
by Martin Mulhall, from the CommunityDownloads: 10+Get - Template
Vistoria de Sinistro de Terceiro Plus Proteção
Modelo de checklist para vistoria de sinistro de terceiro utilizado pela Plus Proteção Automotiva. Registre dados do veículo, do terceiro e do associado, oficina e vistoriador, com campos para documentos e BO. Inclui sequência de fotos obrigatórias do carro (frentes, laterais, pneus, teto, motor, chassi e painel) e itens como estepe, chave, alarme, som, macaco, triângulo e tapetes. Permite anotar avarias preexistentes, observações finais e coletar assinatura. Traz orientações sobre participações e cobertura de itens originais, auxiliando a entrada do veículo na oficina e o processo de sinistros.
by Samara Pereira [Plus Proteção], from the CommunityDownloads: 10+Get - Template
Geek Squad Insurance Sales Validation Checklist
This Geek Squad Insurance Sales Validation checklist helps consultants conduct compliant point-of-sale insurance discussions. It covers establishing customer needs and suitability, avoiding incentives, clearly explaining optional coverage and purchase windows, exclusions, and excesses, and confirming informed consent. It reinforces clear communication about upfront and ongoing payments, and proper documentation, including signed certificates and providing customers with digital or printed copies. Use it to standardize quality and compliance for each sale.
by Christopher Camilleri, from the CommunityDownloads: 10+Get - Template
Аудит АП: чек-лист банка
Подробный чек-лист для аудита административного пункта/офиса банка. Оценивает внутреннее оформление и чистоту, наличие бренд-материалов и хранения карт, соблюдение корпоративного дресс-кода, стандарты приветствия и общения, идентификацию клиента, актуализацию контактов, выявление потребностей, кросс-продажи, работу с возражениями и информирование о дистанционных сервисах. Включает критерии общего впечатления и телефонного этикета, вовлеченности и мотивации сотрудников, знание продуктовой линейки (карты, рассрочка, страхование, депозиты), а также использование внутренних инструментов.
by Maksim Bigler, from the CommunityDownloads: 10+Get - Template
TLS Expenses Template for Receipts and VAT
Use this TLS Expenses V1 template to capture and submit monthly expense claims with clear, structured fields. Record each receipt with date, description, site, recharge flag, net, VAT, and total amounts, and attach photos as evidence. Automatic totals help ensure accuracy across net, VAT, and gross amounts. Includes guidance to submit receipts by the 5th working day of the following month. Ideal for finance teams and field staff needing consistent, auditable expense tracking and faster reimbursement.
by Ben Glossop, from the CommunityDownloads: 10+Get - Template
Field Investigative Unit Confidential Report
Use this Field Investigative Unit confidential report template to record surveillance activities and findings for suspected injury or insurance claims. Log subject details, background, affected body parts, insurance program type, potential leads, dates, and case status updates. Summarize each surveillance session and add photos and notes to maintain a clear, defensible record.
by Daniel Oswald, from the CommunityDownloads: 10+Get - Template
Insurance Prospect Assessment Checklist
This Insurance Prospect Assessment Checklist helps brokers and agents capture essential client information and evaluate risk exposures before quoting. The form collects insured and brokerage details, contact information, and address, then guides users to specify business activities and desired coverages such as property, crime or theft, stock and contents, liability, business income, and management liability. It includes prompts about asbestos and insulated panelling to identify material and property risks. Complete the brief assessment and email the results to streamline underwriting, qualify leads faster, and ensure more accurate proposals. Templates in the SafetyCulture Public Library are examples and not a substitute for professional advice.
by Luke Robinson, from the CommunityDownloads: 10+Get - Template
WHS Risk Assessment for Loss Adjustors
This WHS risk assessment template supports loss adjustors conducting on-site insurance claims assessments. It guides planning before attendance, including checks for asbestos, structural integrity, hazardous or flammable chemicals, and biological hazards. It covers water-damage categories, hygienist involvement, and confirming make-safe actions. Onsite, it prompts a dynamic step-back risk assessment to scan for electrical, chemical, and biological risks; slip and trip hazards; ceiling protrusions; and power status. It also reinforces choosing appropriate PPE such as P2 or N95 respirators, disposable overalls, gloves, and boot covers.
by Bernie Walker, from the CommunityDownloads: 10+Get - Template
Motor Dealers Insurance Survey and Needs Analysis
This template supports motor dealerships with a comprehensive insurance property survey and needs analysis. It captures business details, licensing, brands represented, services offered, vehicle types, and turnover. The property survey reviews construction, asbestos, fire safety, security measures, housekeeping, locale risks, car parks, and office risk controls. It also covers electrical systems, machinery and hoists, storage and warehouse practices, and general notes. The insurance fact finder spans material damage, flood, business interruption, theft, glass, hail, portable equipment, broadform liability, professional indemnity, equipment breakdown, and marine cargo. Motor vehicle sections include trade plates, customers’ vehicles, stock vehicles, heavy and light vehicles, and loan vehicles. Optional covers include management liability, cyber risks, workers compensation, corporate travel, product recall, trade credit, event liability, aviation, and key person insurance.
by Jacob Ross, from the CommunityDownloads: 10+Get - Template
Affinity Insurance Hospitality Survey Checklist
Use this hospitality insurance survey checklist to assess risk and compliance at hotels, motels, resorts, restaurants, cafes, bars, and venues. Sections cover general business details, accommodation, commercial kitchen operations, gaming, entertainment areas and dance floors, revenue breakdown, building construction, housekeeping and external risks, locale and carparks, fire safety, security controls, office and IT risks, flammables storage, electronics and machinery, and completion sign off.
by Jacob Ross, from the CommunityDownloads: 10+Get - Template
Commercial Strata Insurance Survey
This onsite Commercial Strata Insurance survey template helps assess multi-unit commercial and mixed-use properties for underwriting and risk management. Capture strata plan details, construction materials, roof and floor types, housekeeping and drainage, locale exposures, carpark condition, fire protection, security controls, commercial kitchen risks, hospitality venues, warehousing and storage practices, hazardous goods, electrical and mechanical systems, and manufacturing activities. Attach photos and notes to support findings.
by Jacob Ross, from the CommunityDownloads: 10+Get - Template
ATM Response Report Template
This ATM response report template helps banking and security teams document incidents at automated teller machines. Capture key details such as damage, unusual activity, site name, location, date and time, and the officer attending. Record observations, actions taken, and obtain signatures to create a clear external report. Use this checklist to standardize incident handling and improve ATM security and compliance across sites.
by Mick Spring, from the CommunityDownloads: 10+Get - Template
Accident and Illness Investigation Report Template
Use this CBIZ BP Loss Control Accident and Illness Investigation Report template to document and investigate workplace incidents. Record employer and employee details, healthcare provider information, incident time and location, injury type, and OSHA-notification notes. Capture narratives of what happened, affected body parts, and direct causes. Log witness statements and contact details. Verify PPE, guarding, training, and lockout procedures. Determine root cause, assign corrective and preventive actions, attach photos and diagrams, and obtain supervisor approval to prevent recurrence.
by Felipe Rodriguez, from the CommunityDownloads: 10+Get - Template
Repair Solutions Stabilisation Report v5.1
This Repair Solutions stabilisation report template v5.1 guides restoration contractors through the first visit after flood, escape of water, or fire. Capture site details, building fabric, meter readings, and peril information; complete a thorough risk assessment including asbestos, electrics, and access considerations; and document area-by-area stabilisation work, moisture measurement plans, and equipment deployed. Record contents triage, action plans for buildings and contents, and coordination with adjusters and building consultants to progress insurance claims efficiently and reduce secondary damage.
by Independent Restoration, from the CommunityDownloads: 10+Get - Template
Checklist de Cobranza
Esta plantilla de cobranza te ayuda a centralizar la gestión de cuentas por cobrar. Registra fechas de visita o contacto, responsable, ubicación o sucursal, y observaciones clave para cada cuenta. Estandariza cómo capturas pagos, promesas, incidencias y notas de seguimiento, facilitando el control de cartera y la comunicación entre equipos. Incluye secciones para datos básicos del reporte, estación o punto de atención y comentarios, lo que permite documentar evidencias y mejorar los tiempos de recuperación. Úsala para auditar procesos de cobro y priorizar acciones.
by Moises Cisneros, from the CommunityDownloads: 10+Get - Template
Property Risk Control Inspection Checklist
Use this property risk control inspection template to document building information, operations, and exposures for underwriting. Capture construction details, fire protection, security, electrical, HVAC and plumbing conditions. Evaluate fire, flood, windstorm, earthquake and nearby exposures. Review premises liability risks, maintenance, signage and contractual exposures. Verify safety programs, employee training, incident response and risk transfer procedures. Add photo evidence, record recommendations for property and liability improvements, and assign an overall risk rating to support risk engineering and underwriting decisions.
by Austin Dingledine, from the CommunityDownloads: 10+Get - Template
Чек-лист открытия кондитерского цеха
This DA Desktop Audit checklist helps financial services firms assess regulatory compliance. Review FCA permissions and controlled functions, standing data attestation, insurance permissions or AR status, ICO registration details, complaints procedures and registers, customer feedback, financial promotions oversight, staff training completion, and website/social media disclosures and privacy notices.
by Julie Atkinson, from the CommunityDownloads: 10+Get - Template
USAA DFO Annual Visit Template
Use this USAA DFO Annual Visit Template to run consistent, thorough branch inspections. Evaluate janitorial standards, interior and exterior conditions, parking lots, curbs, striping, lighting, landscaping, signage, and ATM areas. Capture issues with photos and notes, rate conditions, flag safety hazards, and document follow up actions for the facility manager. Sections include information capture, interior and exterior janitorial, building and signage checks, ATM and illumination review, miscellaneous findings, and overview and signature to complete the visit.
by Mike Anthony, from the CommunityDownloads: 10+Get - Template
Commercial Insurance Application
Use this Commercial Insurance Application template to collect the information needed for underwriting and quoting. Capture lines of business, effective and expiration dates, current coverage and loss runs, requested limits, and contractual requirements. Sections include Property, General Liability, Workers Compensation, Commercial Auto, and Umbrella, with prompts for revenue, payroll, square footage, vehicles, drivers, and MVRs. Attach supporting documents to streamline submissions.
by Andrea Rosen, from the CommunityDownloads: 10+Get - Template
TESCO ATM Installation Handover and Snagging Report
This TESCO ATM installation handover and snagging checklist is designed for lockable rooms and PODs. It guides teams through site and ATM details, security and tamper checks, DDA height verification, alarm setup and confirmation, key and fob distribution, and safe door and housing requirements. It covers room fitout items such as lighting, ventilation, power, trunking, signage, paintwork, bollards, customer safety zone, CCTV privacy, and external canopy needs. The form includes a detailed snag report to capture defects, assign contractors, set completion dates, attach photos, and record sign offs by store management and NCR. Use it to confirm silicone sealing around the bezel, water ingress prevention, blue security box codes, and final photo documentation to complete commissioning.
by Stephen Evans, from the CommunityDownloads: 10+Get
Practical safety and quality resources for financial and insurance services teams
Manage financial and insurance operations with ready-made resources that help teams stay consistent and reduce manual work. SafetyCulture’s Content Library is an online hub for financial and insurance services training courses, checklists, and templates designed to support day-to-day compliance and operational tasks. It gives teams a faster way to access guidance and conduct audits without rebuilding documents from scratch.
Why digital resources matter
Because the library is digital, resources are easier to update, share, and apply across teams. That supports better alignment and reduces the friction caused by scattered files and outdated documents.
Explore a few ways these Content Library resources support financial and insurance work:
Easily spot warning signals in financial systems with anti-money laundering courses.
Make operations smoother with vendor management and purchase order forms.
Maintain organizational health with business continuity and business analysis templates.
Efficiency grows when touch points between teams are fast and smooth. Ready-made digital resources used in the SafetyCulture platform help support that efficiency by promoting clearer inspections, real-time visibility, and more reliable practices across sites.
