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Financial & Insurance Services
Access financial and insurance services templates and training courses that support financial literacy, audits, and core operational processes. Help your teams reduce errors, manage risk, and keep financial work accurate and consistent.
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BSA Branch Security Audit Checklist
This BSA branch security audit checklist helps financial institutions evaluate the security of branch locations and cash handling operations. It covers perimeter defenses, armed guard readiness, branch opening procedures, gates and shutters, vault and boxroom controls, housekeeping, emergency power and lighting, staff compliance, CCTV quality and retention, alarms, doors and interlocks, access and key control, control room protocols, counting house checks, vehicle and armoury standards, health and safety compliance, and management oversight. Use it to document findings, assign corrective actions, and verify follow-up to maintain a secure, compliant banking environment.
by Pine Pienaar, from the CommunityDownloads: 10+Get - Template
Initial Site Visit Checklist
This initial site visit template helps insurance and restoration teams record essential details after a property incident. Capture title page information, policyholder and insurer details, peril type, visit participants, and enabling requirements such as key safe access, parking restrictions, congestion charge, and ULEZ zone. Record whether asbestos testing is required and provide notes. Document inspection findings including property description, damage overview, and external works with supporting photos. Include mechanical and electrical information, note if an EICR or plumbing report is required, and attach photos. For each area or room, record location, dimensions, ceiling, walls, floor, joinery, gloss work, and other observations, with photos. Dedicated sections cover kitchen and bathroom details including fixtures, appliances, finishes, and measurements. Add any additional information to complete the report.
by Luke Tudor, from the CommunityDownloads: 10+Get - Template
Auditoría de Seguridad Electrónica
Checklist en español para auditar sistemas de seguridad electrónica en sucursales y puntos de atención. Cubre intrusión y alarmas, CCTV, control de acceso, cableado y comunicaciones, así como pruebas integrales de funcionamiento, documentación requerida y criterios de instalación basados en normas. Ayuda a verificar conformidad, identificar fallas y priorizar mejoras para garantizar continuidad operativa y protección del local y del personal.
by Prevencion Proteccion, from the CommunityDownloads: 10+Get - Template
Seguimiento semanal del Líder de Tienda
Plantilla SLP en español para la revisión semanal del Líder de Tienda en una operación de servicios financieros al detalle. Cubre bitácoras digitales, cronograma, revisión de préstamos, clientes nuevos e inactivos, adjudicados y reformulaciones. Incluye envío de oro a central, arqueo, seguimiento de auditoría, gestión telefónica y uso de sistemas como Zeus. Evalúa 7S, uniformes, limpieza, seguridad y servicio. Verifica campañas y materiales, precios, fichas CAM y ejecución comercial en campo con volanteo y actividades de venta. Considera administración de correos, horarios, mermas, armado de paquetes y metas, con registro de evidencias, calificaciones y firmas.
by Carlos Martinez, from the CommunityDownloads: 10+Get - Template
RBSG SDM Commissioning Sign-Off V1.15
Use this commissioning and sign-off checklist to bring NCR ATM SDM units into service for RBS/Ulster Bank branches. It covers mandatory compliance, tamper checks of the card reader and EPP, fascia and branding inspection, module self-tests (card reader, receipt and journal printers), MEI and lighting checks, BIOS security settings, and staff training. Includes functional testing, customer and engineer sign-off, off-site confirmation, and guidance for software rebuilds authorized by NCR support.
by Pete Phillips, from the CommunityDownloads: 10+Get - Template
2022 PTSB Admin Centre Health and Safety Audit
Use this comprehensive checklist to audit health and safety across PTSB branches and admin centres. Assess safety statements, access and egress, housekeeping, work at height, electrical and fire safety, emergency planning, first aid, welfare facilities, and DSE compliance. Inspect external and roof areas, hazardous materials, basements, and asbestos controls. Includes ventilation and COVID-19 measures plus close-out actions to document findings and assign follow-up.
by Darren O'Keeffe, from the CommunityDownloads: 10+Get - Template
Finance Peer Audit Checklist (CCNW)
This finance peer audit checklist helps teams review client finance records with consistency and control. Confirm balances against prior audits, reconcile bank transactions with statements, verify withdrawals are recorded accurately, capture the audit date range, and document actions taken. Include auditor name and signature to evidence completion and accountability. Adapt the form to your internal procedures.
by June Rigby, from the CommunityDownloads: 10+Get - Template
1300WHATLOAN NCCP Compliance Audit
Conduct a yearly NCCP compliance audit with this 1300WHATLOAN checklist designed for Australian credit providers and mortgage brokers. Review licence conditions, AFSL requirements, responsible lending processes, disclosure and advertising rules, AML/CTF procedures, and financial resource obligations. Track credit representative appointments, PI insurance, trust account audits, ASIC reporting, and dispute management via IDR and EDR schemes. Verify training and background checks, record retention, IT backups and contingency plans, privacy policy, conflicts of interest, and supplier due diligence.
by Joao Lopes, from the CommunityDownloads: 10+Get - Template
CBIZ BP Onsite Loss Control Visit
This template supports onsite loss control visits for CBIZ Borden Perlman clients. It guides assessors through documenting audit details such as client or site, date, preparer, location, and personnel. Users can record discussion topics, add comments, and attach media, then define action plans or resolutions. The checklist also includes a signature field for the CBIZ BP loss control representative, helping standardize assessments and follow up actions.
by Felipe Rodriguez, from the CommunityDownloads: 10+Get - Template
ADT Autoevaluacion de Riesgos V2
Guia integral para evaluar riesgos laborales en tu empresa. Esta autoevaluacion ADT V2 se basa en el cuestionario del Banco de Seguros del Estado de Uruguay e incluye verificacion de instalaciones electricas, maquinas, iluminacion y ventilacion, superficies de transito, escaleras y andamios, gases y aparatos a presion, prevencion de incendios, elevacion y transporte. Tambien aborda riesgos quimicos, fisicos, biologicos y ergonomicos, trabajos en altura y en espacios confinados, EPP, servicios al personal y gestion de riesgos.
by EDUARDO SORIA, from the CommunityDownloads: 10+Get - Template
Client File Audit Checklist
Ensure compliant record-keeping for financial advice engagements with this client file audit checklist. Capture a clear Record of Advice including the basis for recommendations, products considered, and reasons selections meet client needs. Verify client signatures or proof of delivery, and document comparisons for replacements: fees, terms, exclusions, waiting periods, penalties, and restrictions. Record client decisions when they differ from advice, and note important disclosures such as tax implications. Include declarations on the impact of incomplete information and provide an overview of the advice process and resulting financial plan.
by Nicky Eilers, from the CommunityDownloads: 10+Get - Template
Property Damage Site Investigation Details
Use this structured checklist to conduct property damage site investigations for insurance claims. Record client, broker, insurer and policy details; risk address and property characteristics; security and heating systems; claim notification data; discovery circumstances; emergency response; room-by-room building and contents damage; and value-at-risk calculations. Suitable for adjusters and claims handlers capturing full ICLAMS case details.
by Martin Mulhall, from the CommunityDownloads: 10+Get - Template
Vistoria de Sinistro de Terceiro Plus Proteção
Modelo de checklist para vistoria de sinistro de terceiro utilizado pela Plus Proteção Automotiva. Registre dados do veículo, do terceiro e do associado, oficina e vistoriador, com campos para documentos e BO. Inclui sequência de fotos obrigatórias do carro (frentes, laterais, pneus, teto, motor, chassi e painel) e itens como estepe, chave, alarme, som, macaco, triângulo e tapetes. Permite anotar avarias preexistentes, observações finais e coletar assinatura. Traz orientações sobre participações e cobertura de itens originais, auxiliando a entrada do veículo na oficina e o processo de sinistros.
by Samara Pereira [Plus Proteção], from the CommunityDownloads: 10+Get - Template
Geek Squad Insurance Sales Validation Checklist
This Geek Squad Insurance Sales Validation checklist helps consultants conduct compliant point-of-sale insurance discussions. It covers establishing customer needs and suitability, avoiding incentives, clearly explaining optional coverage and purchase windows, exclusions, and excesses, and confirming informed consent. It reinforces clear communication about upfront and ongoing payments, and proper documentation, including signed certificates and providing customers with digital or printed copies. Use it to standardize quality and compliance for each sale.
by Christopher Camilleri, from the CommunityDownloads: 10+Get - Template
CBIZ Loss Control Follow-Up Workplace Safety Assessment
This follow-up workplace safety assessment from CBIZ Loss Control helps organizations and insurers evaluate compliance and risk controls after an initial visit. It covers IIPP, HAZCOM/GHS, PPE selection and use, hearing conservation, fall protection, emergency evacuation, lockout/tagout, and incident reporting. Additional sections assess material handling equipment, heat illness prevention, fire safety, lighting, building and walkway conditions, work benches, housekeeping and trash removal, storage design, machine guarding and training, electrical safety, chemical management and SDS, ladder safety, first aid readiness, and height exposures such as scaffolds, scissor lifts, and booms. Use it to document training, verify controls, capture hazards with notes and photos, and obtain sign-off to reduce workplace risk.
by Felipe Rodriguez, from the CommunityDownloads: 10+Get - Template
Аудит АП: чек-лист банка
Подробный чек-лист для аудита административного пункта/офиса банка. Оценивает внутреннее оформление и чистоту, наличие бренд-материалов и хранения карт, соблюдение корпоративного дресс-кода, стандарты приветствия и общения, идентификацию клиента, актуализацию контактов, выявление потребностей, кросс-продажи, работу с возражениями и информирование о дистанционных сервисах. Включает критерии общего впечатления и телефонного этикета, вовлеченности и мотивации сотрудников, знание продуктовой линейки (карты, рассрочка, страхование, депозиты), а также использование внутренних инструментов.
by Maksim Bigler, from the CommunityDownloads: 10+Get - Template
TLS Expenses Template for Receipts and VAT
Use this TLS Expenses V1 template to capture and submit monthly expense claims with clear, structured fields. Record each receipt with date, description, site, recharge flag, net, VAT, and total amounts, and attach photos as evidence. Automatic totals help ensure accuracy across net, VAT, and gross amounts. Includes guidance to submit receipts by the 5th working day of the following month. Ideal for finance teams and field staff needing consistent, auditable expense tracking and faster reimbursement.
by Ben Glossop, from the CommunityDownloads: 10+Get - Template
Field Investigative Unit Confidential Report
Use this Field Investigative Unit confidential report template to record surveillance activities and findings for suspected injury or insurance claims. Log subject details, background, affected body parts, insurance program type, potential leads, dates, and case status updates. Summarize each surveillance session and add photos and notes to maintain a clear, defensible record.
by Daniel Oswald, from the CommunityDownloads: 10+Get - Template
Insurance Prospect Assessment Checklist
This Insurance Prospect Assessment Checklist helps brokers and agents capture essential client information and evaluate risk exposures before quoting. The form collects insured and brokerage details, contact information, and address, then guides users to specify business activities and desired coverages such as property, crime or theft, stock and contents, liability, business income, and management liability. It includes prompts about asbestos and insulated panelling to identify material and property risks. Complete the brief assessment and email the results to streamline underwriting, qualify leads faster, and ensure more accurate proposals. Templates in the SafetyCulture Public Library are examples and not a substitute for professional advice.
by Luke Robinson, from the CommunityDownloads: 10+Get - Template
Evaluación a contadores
Este examen para contadores evalúa conocimientos clave de contabilidad y auditoría. Incluye preguntas sobre pasivos financieros, cuentas a pagar, IVA repercutido y soportado, estados financieros, intereses implícitos, y clasificación de provisiones. También aborda ética profesional del auditor, procedimientos para revisar ingresos y cobros, y conceptos como concurso mercantil. Úselo para medir competencias, identificar áreas de mejora y apoyar planes de formación y desarrollo profesional en firmas contables y áreas financieras.
by Eco Napkin, from the CommunityDownloads: 10+Get - Template
Inspección de Riesgos para Carreteras
Plantilla profesional para evaluar riesgos en carreteras e infraestructura vial. Incluye evaluación de amenazas naturales como sismos, huracanes e inundaciones con mapeo CRESTA, análisis de incendio y protección según NFPA, revisión de sistemas eléctricos y de rociadores, y método MESERI para calificar vulnerabilidad. Cubre clasificación de edificaciones y ocupaciones, responsabilidad civil, continuidad de negocio y recomendaciones operativas para mitigación. Diseñada para equipos de seguros, gestión de riesgos y auditoría técnica.
by EDWIN YESID DURAN TRUJILLO, from the CommunityDownloads: 10+Get - Template
Análisis de Reclamación por Daños a Propiedad
Esta plantilla guía el análisis de una reclamación de seguros por daños a propiedades recibida vía plataformas de servicio al cliente. Permite registrar datos del siniestro y del asegurado, detalles de inspección (fecha, hora, asistentes), tipo de propiedad y construcción, estado general, y evaluación del riesgo. Incluye secciones para discusión con el cliente, conclusión del evento, recomendación (aceptar, rechazar o investigar), exclusiones, trabajos no asegurados, y necesidades de informes especializados (plomería, techos, ingeniería, electricidad). Facilita una resolución consistente y documentada del reclamo.
by EDWIN YESID DURAN TRUJILLO, from the CommunityDownloads: 10+Get - Template
WHS Risk Assessment for Loss Adjustors
This WHS risk assessment template supports loss adjustors conducting on-site insurance claims assessments. It guides planning before attendance, including checks for asbestos, structural integrity, hazardous or flammable chemicals, and biological hazards. It covers water-damage categories, hygienist involvement, and confirming make-safe actions. Onsite, it prompts a dynamic step-back risk assessment to scan for electrical, chemical, and biological risks; slip and trip hazards; ceiling protrusions; and power status. It also reinforces choosing appropriate PPE such as P2 or N95 respirators, disposable overalls, gloves, and boot covers.
by Bernie Walker, from the CommunityDownloads: 10+Get - Template
Motor Dealers Insurance Survey and Needs Analysis
This template supports motor dealerships with a comprehensive insurance property survey and needs analysis. It captures business details, licensing, brands represented, services offered, vehicle types, and turnover. The property survey reviews construction, asbestos, fire safety, security measures, housekeeping, locale risks, car parks, and office risk controls. It also covers electrical systems, machinery and hoists, storage and warehouse practices, and general notes. The insurance fact finder spans material damage, flood, business interruption, theft, glass, hail, portable equipment, broadform liability, professional indemnity, equipment breakdown, and marine cargo. Motor vehicle sections include trade plates, customers’ vehicles, stock vehicles, heavy and light vehicles, and loan vehicles. Optional covers include management liability, cyber risks, workers compensation, corporate travel, product recall, trade credit, event liability, aviation, and key person insurance.
by Jacob Ross, from the CommunityDownloads: 10+Get
Practical safety and quality resources for financial and insurance services teams
Manage financial and insurance operations with ready-made resources that help teams stay consistent and reduce manual work. SafetyCulture’s Content Library is an online hub for financial and insurance services training courses, checklists, and templates designed to support day-to-day compliance and operational tasks. It gives teams a faster way to access guidance and conduct audits without rebuilding documents from scratch.
Why digital resources matter
Because the library is digital, resources are easier to update, share, and apply across teams. That supports better alignment and reduces the friction caused by scattered files and outdated documents.
Explore a few ways these Content Library resources support financial and insurance work:
Easily spot warning signals in financial systems with anti-money laundering courses.
Make operations smoother with vendor management and purchase order forms.
Maintain organizational health with business continuity and business analysis templates.
Efficiency grows when touch points between teams are fast and smooth. Ready-made digital resources used in the SafetyCulture platform help support that efficiency by promoting clearer inspections, real-time visibility, and more reliable practices across sites.