SafetyCulture
  • App Store
  • Google Play

Venue Management

Turn ordinary spaces into extraordinary experiences with streamlined venue operations.

SafetyCulture has helped businesses around the world achieve

60%

improved auditing efficiency*
50%

improved efficiency in training*
49%

savings from safety & compliance improvements*

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.

“Whether it be the ball kids or court services, customer experiences, retail or sustainability teams, all of those are using SafetyCulture to deliver the Australian Open that not only the fans love, but that our workforce feels great about.”

Craig Tiley

CEO, Tennis Australia

Read success story

Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“We travel all around the country and all the stakeholders need to have the same experience match to match. SafetyCulture helps us standardise that experience for everyone.”

User

Carissa Harris

Event Director, International Cricket

Read success story

Gain visibility over multiple venues

Get a clear picture of what’s happening across all your venues at once. Take control of your venue operations with real-time updates on maintenance tasks, staff performance, and equipment status. Use these insights to make smarter decisions, allocate resources more effectively, and keep everything running smoothly.

Reach your teams anytime, anywhere

Stay in touch with your staff, no matter where you are. Get quick responses to urgent matters and keep everyone on the same page with an easy-to-use communications hub. This way, you can immediately respond to any situation, better coordinate tasks during events, and be more productive as a team.

Act quickly on the ground

Solve problems fast and keep your venues running without a hitch. Give your team the power to identify and address issues on the spot, minimizing disruptions and keeping guests safe and happy during events. With instant access to the right tools and information, your teams can handle any situation confidently and efficiently.

“SafetyCulture gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.”

User

Amy Mathieson

Data Manager, Scotsman Hospitality Group

Read success story

Drive improvement across your organization

Facility Maintenance

Incident Reporting and Investigation

Guest Experience

Housekeeping and Cleanliness Checks

Event Safety

Fire Safety Compliance

Equipment and Asset Management

Task Management

Security Assessment

Staff Training and Compliance

Waste Management and Sustainability

Standard Operating Procedures (SOP)

Raise the bar for customer experience across locations

  • App Store
  • Google Play

Explore hospitality resources & solutions

Template

Sign In Sheet

Efficiently assess and document property conditions using property inspection checklists.

Template

Property Inspection Checklist

Efficiently assess and document property conditions using property inspection checklists.

Template

Event Risk Assessment

Mitigate risks in the field and ensure your next event runs safely through event risk assessment templates.

Article

Venue Management

Explore best practices, tips, and strategies to elevate your venue’s operations and event experience.

Article

Event Management

Discover all there is about event management, from what it is and its importance down to the key elements and tips for handling events successfully.

Article

Leisure Management

Learn about planning, organizing, and delivering effective leisure and event management services.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

  • App Store
  • Google Play

Frequently Asked Questions

What are the benefits of using venue management software?

How does a venue management solution assist with staff coordination and task management?

What features should you consider when choosing a venue management solution?

Can a venue management solution integrate with other business systems?

What are some common challenges in implementing a venue management solution, and how can they be addressed?