“Whether it be the ball kids or court services, customer experiences, retail or sustainability teams, all of those are using SafetyCulture to deliver the Australian Open that not only the fans love, but that our workforce feels great about.”
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Venue Management
Venue Management
Turn ordinary spaces into extraordinary experiences with streamlined venue operations.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize venue checks spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“We travel all around the country and all the stakeholders need to have the same experience match to match. SafetyCulture helps us standardise that experience for everyone.”
Gain visibility over multiple venues
Get a clear picture of what’s happening across all your venues at once. Take control of your venue operations with real-time updates on maintenance tasks, staff performance, and equipment status. Use these insights to make smarter decisions, allocate resources more effectively, and keep everything running smoothly.
Reach your teams anytime, anywhere
Stay in touch with your staff, no matter where you are. Get quick responses to urgent matters and keep everyone on the same page with an easy-to-use communications hub. This way, you can immediately respond to any situation, better coordinate tasks during events, and be more productive as a team.
Act quickly on the ground
Solve problems fast and keep your venues running without a hitch. Give your team the power to identify and address issues on the spot, minimizing disruptions and keeping guests safe and happy during events. With instant access to the right tools and information, your teams can handle any situation confidently and efficiently.
“SafetyCulture gives our staff a sense of responsibility and ownership for their venues. It’s completely transparent and improves staff awareness of what’s going on: which, in turn, drives up standards.”
Drive improvement across your organization
Facility Maintenance
Incident Reporting and Investigation
Guest Experience
Housekeeping and Cleanliness Checks
Event Safety
Fire Safety Compliance
Equipment and Asset Management
Task Management
Security Assessment
Staff Training and Compliance
Waste Management and Sustainability
Standard Operating Procedures (SOP)
Explore hospitality resources & solutions
Template
Sign In Sheet
Efficiently assess and document property conditions using property inspection checklists.
Template
Property Inspection Checklist
Efficiently assess and document property conditions using property inspection checklists.
Template
Event Risk Assessment
Mitigate risks in the field and ensure your next event runs safely through event risk assessment templates.
Article
Venue Management
Explore best practices, tips, and strategies to elevate your venue’s operations and event experience.
Article
Event Management
Discover all there is about event management, from what it is and its importance down to the key elements and tips for handling events successfully.
Article
Leisure Management
Learn about planning, organizing, and delivering effective leisure and event management services.
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
