SafetyCulture
  • App Store
  • Google Play
  3. Hospitality

Restaurant Workforce Management

Give restaurant teams the tools they need to deliver consistent excellence and service.

Empower your teams to consistently deliver an exceptional guest experience.

SafetyCulture has helped businesses around the world achieveTrusted by leading hospitality organizations across the US

60%
improved auditing efficiency*
hours saved across the organization
50%
improved efficiency in training*
decrease in stock loss with real-time monitoring
49%
savings from safety & compliance improvements*
increase in customer satisfaction

*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platformt

Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize restaurant maintenance checks spanning from bar and dining area inspections to housekeeping and open/close procedures to maximize efficiencies and see satisfaction rise.

“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“

User

Peter Beffa

Head Chef at Snooze Eatery

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Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more.  Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“Everything that goes towards excellent restaurant experiences starts with SafetyCulture. It’s truly an investment into the future of our brand.“

Luke Dippel Chief Operating Officer Fishbowl SafetyCulture customer story

Luke Dippel

Mark Price

Chief Operating Officer at FISHBOWL

SVP Corporate Services at Sodexo

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Power up your operations

Make your restaurant operations simpler and more efficient for everyone. Manage schedules, track tasks, and maintain high standards across all locations in one platform. See what’s happening in all restaurants in real time so that you can solve issues before they become problems.

Drive restaurant success as a team

Set your teams up for success with easy access to training and critical information in one place. Give your staff mobile tools to monitor their growth and flag concerns instantly. Connect your entire organization with clear standards and quick communication across all locations.

“The simplicity of the platform encouraged widespread adoption among our staff and feedback has been overwhelmingly positive. They appreciate the ease of conducting audits, the ability to track progress in real-time, and the immediate notification of incidents.”
"It introduced a level of clarity that they have never had before. By visualizing the data, the staff can easily analyze what's working, what needs improvement, and even where staff may need retraining."

Steven Jones Trippas White Group

Steven Jones

Andy Roenbeck

Group Compliance Manager, Trippas White Group

Executive Chef at Waldorf Astoria

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Stay on top of employee performance

Get real-time visibility of employee performance across your restaurants with easy-to-build dashboards. Track daily productivity and completion rates in real time, identify performance blockers, and develop strategies to resolve them. Make confident staffing decisions backed by real data from daily operations.

Drive improvement across your organization

Employee Onboarding

Standard Operating Procedures (SOP)

Cross-Shift Communication

Customer Experience

Staff Retention and Training

Competency Assessments

Workforce Analytics and Reporting

Task Assignment

Maintain high standards

Inspections and audits

Brand standard checks

Food and beverage

Secret shopper

Housekeeping checks

Bathroom cleaning checks

Performance Evaluations

Staff Certifications and Licenses

Employee Engagement Tracking

Issue Resolution Tracking

Raise the bar for customer experience across locations

  • App Store
  • Google Play

Explore hospitality resources & solutions

Template

Restaurant SOP Template

Conduct effective restaurant inspections and ensure compliance with regulations using digital and PDF restaurant SOP templates.

Template

Performance Appraisal Form

Conduct effective employee evaluations with ready-to-use performance appraisal forms and templates.

Template

Restaurant Checklist

Use these free restaurant forms and checklists to streamline your restaurant management processes.

Article

Restaurant Management

Discover the essential skills and strategies for effective restaurant management in this comprehensive guide.

Article

Restaurant Safety

Learn essential practices and tips to maintain a safe dining environment for restaurant staff and customers.

Hotel Security Checklist

Powerful inspection tool to proactively identify and address threats to hotel security.

Article

Restaurant Customer Experience

Learn about what makes a good restaurant customer experience and the best practices businesses can follow to provide a 5-star dining experience and service.

Housekeeping SOP Checklist

Ensure staff follow best practices to promote high guest satisfaction.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

  • App Store
  • Google Play

Achieve compliance and safety excellence

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

  • App Store
  • Google Play

Frequently Asked QuestionsEssential guide to Hospitality regulations and safety

Restaurant workforce management software helps owners and restaurant managers handle scheduling, payroll, and labor law compliance. It’s especially useful for businesses with high turnover and complex shift patterns. This platform reduces labor costs while improving employee satisfaction through better scheduling and resource management.

A restaurant workforce management solution analyzes past data to create efficient staff schedules. Managers can quickly adjust schedules while considering employee availability, skills, and labor laws. Staff members can view their schedules and request changes through a mobile app.

Workforce management solutions allow teams to communicate instantly through messaging and announcements. With tools like SafetyCulture’s Heads Up, staff members can respond to messages with comments and reactions, improving engagement. Managers can track message delivery to ensure important updates reach all staff members.

This type of restaurant management software allows managers to oversee multiple locations from one central dashboard. It maintains standardized policies while making room for location-specific adjustments. Managers can access cross-location scheduling and reporting while controlling different permission levels for staff.

Workforce management solutions protect sensitive data through advanced encryption and security protocols. For instance, platforms like SafetyCulture use role-based access controls and secure backups to maintain data safety. Regular security updates ensure compliance with data protection regulations while keeping information accessible to authorized users.