Brand Standard Audits
Food Safety
Guest Experience
Compliance Management
- SafetyCulture
- Hospitality
- Restaurant SOP
Restaurant SOP
Deliver the highest quality of food and service for guests consistently—every shift.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize SOP documents spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“
Read success storyPeter Beffa
Head Chef, Snooze Eatery
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver SOP onboarding and refresher courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“Everything that goes towards excellent restaurant experiences starts with SafetyCulture. It’s truly an investment into the future of our brand.“
Read success storyLuke Dippel
Chief Operating Officer at FISHBOWL
Create a single source of truth
Give staff instant access to clear, up-to-date SOPs from any device. Eliminate confusion and outdated manuals with a centralized hub for all the documents they need on the job. Keep every shift running smoothly with quick, reliable information at their fingertips.
Quickly roll out changes
Get everyone up to speed with changes in procedures or laws, no matter where they are. Update templates for customer service, compliance audits, and operational checks in a few clicks to reflect the latest requirements. Send announcements with Heads Up and track who’s seen them—so your team stays informed and compliant.
Oversee implementation across all locations
Monitor compliance with standard procedures at every branch. Create digital checklists for daily tasks, automate reminders for staff, and require photo or digital sign-offs for completed duties. Use the data from completed reports to spot issues, fix inefficiencies, and continuously improve operations.
Drive improvement across your organization
Explore hospitality resources & solutions
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns