Brand Standard Audits
Food Safety
Guest Experience
Compliance Management
- SafetyCulture
- Hospitality
- Restaurant SOP
Restaurant SOP
Deliver the highest quality of food and service for guests consistently—every shift.
SafetyCulture has helped businesses around the world achieve
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize SOP documents spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.
“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“
Read success storyPeter BeffaHead Chef, Snooze Eatery
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver SOP onboarding and refresher courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“Everything that goes towards excellent restaurant experiences starts with SafetyCulture. It’s truly an investment into the future of our brand.“
Read success storyLuke DippelChief Operating Officer at FISHBOWL
Create a single source of truth
Give staff instant access to clear, up-to-date SOPs from any device. Eliminate confusion and outdated manuals with a centralized hub for all the documents they need on the job. Keep every shift running smoothly with quick, reliable information at their fingertips.
Quickly roll out changes
Get everyone up to speed with changes in procedures or laws, no matter where they are. Update templates for customer service, compliance audits, and operational checks in a few clicks to reflect the latest requirements. Send announcements with Heads Up and track who’s seen them—so your team stays informed and compliant.
Oversee implementation across all locations
Monitor compliance with standard procedures at every branch. Create digital checklists for daily tasks, automate reminders for staff, and require photo or digital sign-offs for completed duties. Use the data from completed reports to spot issues, fix inefficiencies, and continuously improve operations.
Drive improvement across your organization
Explore hospitality resources & solutions
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
Frequently Asked Questions
SOP software helps restaurants be consistent in every aspect of their operations so that they can achieve excellent food and service quality every time. With SOPs readily accessible for waiters, cooks, and other staff members, they have the necessary know-how to do their jobs, reducing errors and improving guest satisfaction.
This software ensures consistency in restaurant processes by providing a step-by-step guide on how things should be done according to the restaurant’s standards. In addition, its automated checklist and real-time monitoring functions help reduce mistakes and inefficiencies for better restaurant management overall.
An effective restaurant SOP solution should have the following key features:
- Customizable SOP templates
- Task automation
- Real-time reporting and communication
- Mobile accessibility
- Integrations with other restaurant management tools
Yes, the SafetyCulture platform allows you to tailor-fit your SOPs based on your restaurant’s specific requirements, menu, and service style. With just a few clicks, you can easily create custom SOP training courses and checklists that align with your brand identity. It’s also easy to update these materials should there be any changes in your restaurant’s policies.
Yes, SafetyCulture’s SOP software is mobile-friendly and easy to use, even with minimal training. The platform gives staff access to checklists, procedures, and training materials on their smartphones or tablets, no matter where they are.