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Restaurant SOP

Deliver the highest quality of food and service for guests consistently—every shift.

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*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform

SafetyCulture has helped businesses around the world achieve

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Deliver a great guest experience

Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize SOP documents spanning from bar, floor, and manager open/close procedures, to housekeeping and bathroom cleanliness to maximize efficiencies and see satisfaction rise.

“We have a lot of different tools that help us guide us through our everyday checkpoints to get us there, and to make sure that we are serving the perfect plate and great service.“

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Peter Beffa

Head Chef, Snooze Eatery

Keep everything on brand

A slip in brand reputation can have huge consequences. Deliver SOP onboarding and refresher courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.

“Everything that goes towards excellent restaurant experiences starts with SafetyCulture. It’s truly an investment into the future of our brand.“

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Luke Dippel

Chief Operating Officer at FISHBOWL

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Create a single source of truth

Give staff instant access to clear, up-to-date SOPs from any device. Eliminate confusion and outdated manuals with a centralized hub for all the documents they need on the job. Keep every shift running smoothly with quick, reliable information at their fingertips.

Quickly roll out changes

Get everyone up to speed with changes in procedures or laws, no matter where they are. Update templates for customer service, compliance audits, and operational checks in a few clicks to reflect the latest requirements. Send announcements with Heads Up and track who’s seen them—so your team stays informed and compliant.

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Oversee implementation across all locations

Monitor compliance with standard procedures at every branch. Create digital checklists for daily tasks, automate reminders for staff, and require photo or digital sign-offs for completed duties. Use the data from completed reports to spot issues, fix inefficiencies, and continuously improve operations.

Drive improvement across your organization

Brand Standard Audits
Food Safety
Guest Experience
Compliance Management
Front Desk Audits
Fire Safety
Emergency Procedures
Operational Standards
Housekeeping Audits
Employee Safety
Air Quality
Waste Disposal

Raise the bar for customer experience across locations

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Explore hospitality resources & solutions

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Restaurant SOP Checklist

Conduct effective restaurant inspections and ensure compliance with regulations using restaurant SOP templates.

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Restaurant Checklists

Use these free restaurant forms and checklists to streamline your restaurant management processes.

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Kitchen Operations Checklist

Download and use this free kitchen operations checklist to streamline processes and enhance quality and food safety.

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Restaurant Management

Discover the essential skills and strategies for effective restaurant management in this comprehensive guide.

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Standard Operating Procedures (SOP)

Establish a culture of safety and quality in your organization with an SOP. Learn the SOP meaning, its components, benefits, and examples.

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Food Handling

Learn the regulations surrounding safe food handling and which safe food handling practices apply to each food type.

Unlock a better way of working for your service operations

✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns

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Frequently Asked Questions