“We have visibility into everything because of the data we capture in the SafetyCulture platform. If there’s a threshold exception or process that needs improving, all we have to do is drill down and we’ll find it.”
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Restaurant Quality Assurance
Restaurant Quality Assurance
Streamline quality inspections, enhance restaurant audits, and raise the standard of quality across operations.
*Reported in Forrester’s study: The Total Economic Impact™ of SafetyCulture’s Operations Platform
SafetyCulture has helped businesses around the world achieve
Deliver a great guest experience
Equip your teams with the tools and knowledge to deliver a 5-star guest experience consistently. Digitize restaurant maintenance checks spanning from bar and dining area inspections to housekeeping and open/close procedures to maximize efficiencies and see satisfaction rise.
Keep everything on brand
A slip in brand reputation can have huge consequences. Deliver brand standard assessments and training courses seamlessly to ensure your teams deliver a better and consistent guest experience that keeps customers coming back for more. Identify additional areas of improvement with mystery shopper campaigns that are easy to deploy.
“The simplicity of the platform encouraged widespread adoption among our staff and feedback has been overwhelmingly positive […] They appreciate the ease of conducting audits, the ability to track progress in real-time, and the immediate notification of incidents.”
Keep teams on track with quality requirements
Help your teams deliver quality service by giving them quick and easy access to vital information for their daily tasks. Make quality guidelines, standard operating procedures, and other important tools accessible on the go using their mobile devices. Allow them to view scheduled inspections and assigned tasks amid busy schedules to avoid missing important reminders.
Stay on top of quality control and assurance across operations
Coordinate tasks seamlessly and ensure consistent performance by monitoring submitted reports and inspections. Confirm that restaurant staff are carrying out daily tasks according to established quality standards and assign corrective actions to the relevant parties when needed.
Improve quality performance
Raise quality standards, provide guests with continuous improvement, and achieve food safety goals with a better understanding of your operations. Use comprehensive data analytics to drill down on the performance of each restaurant and identify potential issues before they become a bigger problem.
Drive improvement across your organization
Quality Assurance Checks
Restaurant Audits
Ingredient Quality
Safety Briefings
Standard Operating Procedures (SOP)
Hygiene Checks
Food Safety Compliance
Risk Mitigation Awareness
Food Quality
Routine Inspections
Equipment Audits
Food Spoilage Monitoring
Explore hospitality resources & solutions
Template
Restaurant Checklist
Use this free restaurant checklist to streamline restaurant management processes.
Template
Restaurant Audit Checklist
Use a digital checklist to identify restaurant noncompliance with quality standards and improve operations.
Template
Food Storage Checklist
Use a digital checklist to monitor food storage practices to ensure safe food handling and quality ingredients.
Article
Restaurant Management
Discover the essential skills and strategies for effective restaurant management in this comprehensive guide.
Article
Restaurant Equipment Maintenance
Discover ways on how to keep your restaurant running smoothly with proper equipment care.
Article
Food Hygiene
Learn about the importance of food hygiene, the common risks associated with food handling, and the best practices for ensuring safe food preparation for restaurant operations.
Unlock a better way of working for your service operations
✓ Deliver consistent experience ✓ Maintain the highest standards ✓ Make better decisions, quicker ✓ Maximize returns
